Bibliography

WEBSITES FOR QUOTATIONS

Brainy Quote. https://brainyquote.com.

Goodreads. https://www.goodreads.com.

The Quote Garden. http://www.quotegarden.com/.

“Quotes on Email.” Wylie Communications. https://www.wyliecomm.com/writing-tips/online-communications/email/quotes-on-email/.

Wise Old Sayings. http://www.wiseoldsayings.com.

PUBLICATIONS

Ariely, Dan. “Email Notifications.” http://danariely.com/2017/02/23/email-notifications/. Accessed August 2, 2018.

Booher, Dianna. Booher’s Rules of Business Grammar: 101 Fast and Easy Ways to Correct the Most Common Errors. New York: McGraw-Hill, 2009.

———. Clean Up Your Act!: Effective Ways to Organize Paperwork—And Get It Out of Your Life. New York: Warner Books, 1992.

———. Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done. Oakland, CA: Berrett-Koehler, 2017.

———. E-Writing: 21st-Century Tools for Effective Communication. New York: Simon and Schuster/Pocket Books, 2001.

———. Good Grief, Good Grammar: The Business Person’s Guide to Grammar and Usage. New York: Ballentine, 1988.

Carleton Newsroom. “Carleton Study Finds People Spending a Third of Job Time on Email.” Carleton Newsroom, April 20, 2017. https://newsroom.carleton.ca/archives/2017/04/20/carleton-study-finds-people-spending-third-job-time-email/.

Chui, Michael, James Manyika, Jacques Bughin, et al. The Social Economy: Unlocking Value and Productivity Through Social Technologies. McKinsey Global Institute Report, July 2012. http://www.mckinsey.com/industries/high-tech/our-insights/the-social-economy/. Accessed July 30, 2018.

Dubé, Dani-Elle. “This Is How Much Time You Spend on Work Emails Every Day, According to a Canadian Survey.” Global News, April 21, 2017. https://globalnews.ca/news/3395457/this-is-how-much-time-you-spend-on-work-emails-every-day-according-to-a-canadian-survey/. Accessed July 30, 2018.

Koren, Marina. “The Most Honest Out-of-Office Message.” The Atlantic, June 11, 2018. https://www.theatlantic.com/technology/archive/2018/06/out-of-office-message-email/562394/. Accessed August 2, 2018.

Microsoft. The Cost of Email Use in the Workplace: Lower Productivity and Higher Stress. 2016. https://www.microsoft.com/en-us/research/publication/the-cost-of-email-use-in-the-workplace-lower-productivity-and-higher-stress/. Accessed July 30, 2018.

Radicati Group, Inc. Email Statistics Report, 2017–2021, Executive Summary. www.Radicati.com. Accessed August 2, 2018.

Robinson, Kent Alan. Unsend: Email, Text, and Social Media Disasters . . . and How to Avoid Them. 2016.

Shipley, David, and Will Schwalbe. Send: The Essential Guide to Email for Office and Home. New York: Knopf, 2007.

Smallwood, J., and J. W. Schooler. “The Restless Mind.” Psychological Bulletin 132 (2006): 946–958. http://dx.doi.org/10.1037/0033-2909.132.6.946. Accessed August 2, 2018.

Song, Mike, Vicki Halsey, and Tim Burress. The Hamster Revolution: How to Manage Your Email Before It Manages You. Oakland, CA: Berrett-Koehler, 2007.

Yu, Sandy. “Engagement Woes? Try Improving How You Communicate with Workers.” TLNT.com. July 5, 2018. https://www.tlnt.com/engagement-woes-try-improving-how-you-communicate-with-workers/. Accessed July 5, 2018.