Index

A

agendas, 27–26

arguments, control of, 50, 52–53

arrangements of meeting room, 26–28

attitude-creating meetings, 1–2, 13–12

audiovisual aids

characteristics of, 41

Murphy's Law on, 31–35

in participant questions, 34

purpose of, 44

in training meetings, 66

usage tips for, 67

uses of, 41–43

B

benefit/cost comparisons. See cost/benefit comparisons

brainstorming, in problem-solving meetings, 76–78

brainstorming meetings, 4, 23

breaks, 28, 23, 25, 30–32

buzz groups, 64–65

C

case studies, 66–69

chairpersons. See coordinators; leaders

conclusion of meetings, 18–20, 56–57

in problem-solving meetings, 74

quiz, 58

in training meetings, 72

control of meetings, 19–18, 26–28, 49–56

coordinators

agenda creation by, 27–26

concluding the meetings, 18–20

control by, 19–18

evaluating the meetings, 20–21

facility selection by, 25–27, 46

final arrangements by, 28–29

objective selection by, 22

participant selection by, 23–24

physical arrangements by, 26

preparing the speaker, 14–19

selecting the time, 24–25

See also leaders

cost/benefit comparisons

Econometer, 11

for in-house training meetings, 4

meetings analysis, 13–12

D

debates, control of, 50, 52–53

departmental meetings. See staff meetings

E

enthusiasm

during conclusion, 56–57

of leader, 46–48

of participants, 45–46, 48

evaluations

for leader self-evaluation, 81–83

by participants, 86–93

by trained observer, 83–86

F

facilities, selection of, 25–27, 46

future meetings, 90–93, 09

I

information-getting meetings, 3, 32–35

information-giving meetings

leadership roles in, 30, 35

necessity of, 1

objectives of, 1, 22–23

physical arrangements of, 26

time selection for, 25

in-house training meetings, 2–4

See also instructional meetings

instructional meetings

conclusion for, 20

evaluation of, 87–91, 93

guided participation in, 64–65

leadership roles in, 30, 35

in participant knowledge, 24

tests in, 70–71

See also in-house training meetings

introduction of meetings, 72

characteristics of, 17–19

length of, 19

in problem-solving meetings, 74

L

leaders

in information-getting meetings, 32–35

in information-giving meetings, 30

for instructional meeting evaluation, 87–90

in instructional meetings, 30, 35

off-topic, 55–56

in participation, 78

for participation control, 79

in problem-solving meetings, 32–35, 73

questioning techniques for, 33–89

self-evaluation by, 81–83

See also coordinators

length of meetings, 19, 25, 26–28, 50, 54

M

Mackenzie, R. Alec, on timewasters, 7

managers, overview for, 101

See also coordinators; leaders

meeting places, 25–27, 46

meetings

don'ts for, 24–27

down time for, 23

key points for, 20–22

Murphy's Law on, 27–35

strategies for, 21–24

See also specific meeting types

minutes, 21, 10–13

multiple role playing, 70

N

nonproductive meetings, 4–5, 04–6

note-taking techniques, 16

O

objectives, 13, 22–23, 25

observers, trained, 83–86, 93

Odiorne, George, on problem solving, 3

P

participants

contributions from, 13–19

as control inhibitors, 50–55

evaluations by, 86–93

in facility selection, 27

as ingredient in productive meetings, 13–12

notification to, 28–29

preparation strategies for, 20

profile of, 17

selection of, 23–24

participation, in problem-solving meetings, 78–79

physical arrangements of meeting room, 26–28

posttest, 95–98

preparation

don'ts of, 23

Murphy's Law on, 28–30

for problem-solving meetings, 73–74

strategies, 19–21

presentations, 37–40, 56

pretest, vii–x, 30, 32–35

problem-solving meetings

brainstorming in, 76–78

leadership, roles in, 32–35, 73

method for, 15–17

objectives of, 3, 23

participation in, 78–79

physical arrangements of, 26

practical problems of, 74–75

preparations for, 73–74

solution acceptance in, 3

time selection for, 25

productive meetings, 93–94

benefits of, 11

conduct suggestions for, 07–8

criteria for, 4–5

ingredients of, 13

necessity of, 1

significant factors of, 04–6

Q

questions, 33–89

quizzes

meeting conclusion, 58

training meeting introduction, 63 See also posttest; pretest; tests

R

role playing, 69–70

S

scheduling meetings

control of, 19, 25, 26–28

enthusiasm for, 45

length of, 50, 54

speakers

concluding the meetings, 18–20

controlling the meetings, 19–18

evaluation of, 20–21

introduction of, 17–19

Murphy's Law on, 30

orientation of, 15–16

preparations by, 37–38

preparations of, 43

presentations, 39, 42–43

selection of, 14–15

techniques for, 39–40

staff meetings

audiovisual aids in, 66

evaluation of, 90, 92–93

wasted time in, 11

T

techniques, note-taking, 16

tests, 70–71

See also posttest; pretest; quizzes

time

break don'ts, 125

break dos, 23

control of, 19–18, 25, 26–28

as ingredient in productive meetings, 13

management of, 49–56

Murphy's Law on, 30–32

robbers, most frequent, v

timewasters

as participants, 13

profiles of, 8–11

study conducted by R. Alec Mackenzie, 7

top ten, 7

trainers, overview for, 101

See also coordinators; leaders

training approaches, 2

training meetings

aids for, 66

audiovisual tips for, 67

case studies for, 66–69

control of, 62

exercises for, 72

four-step approach in, 72

games for, 72

introduction for, 63–64

participant selection for, 61–62

participation, 62, 64–65

role playing in, 69–70

techniques for, 63–64

tests in, 70–71