Gathering rich stories of lived experiences using narrative conversational prompts
• This is rooted in narrative inquiry, whereby researchers understand people and document their experiences from personal stories.
• It starts with a prompt by the researcher to the storyteller: “Tell me a story about the last time you …”
• Additional guiding questions are posed in terms of who, what, when, where, and how, to keep the storyteller in a comfortable narrative flow.
• Ideas emerging from stories can be clustered using affinity diagramming, looking for consistent patterns and themes within and across experiences.
• Themes that characterize experiences can be modeled into a tangible framework, with maps or diagrams of what is most significant about participant experiences.
• The method may provide subtle reinforcement and validation of existing design directions or identify the need for additional research.
See also Interviews • Critical Incident Technique • Picture Cards
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