Google's Cloud Natural Language service helps us better understand the structure and meaning of a piece of text by providing powerful machine learning models.
These models can be queried by REpresentational State Transfer (REST) API. We can use it to understand sentiment about our product on social media, or parse intent from customer conversations happening in a call center or through a messaging app.
Before we continue with Cloud Natural Language, I would recommend heading over to https://cloud.google.com/natural-language/ and trying out the API. Here is a quick glimpse of it:
As we can see from the previous screenshot, this service offers various insights regarding a piece of text.
Some of the key features are:
- Syntax analysis
- Entity recognition
- Sentiment analysis
- Content classification
- Multi-language
- Integrated REST API
You can read more about Cloud Natural Language service here: https://cloud.google.com/natural-language/.