- Acceptable quality levels (AQL)
- acceptable sampling
- standardized sampling plan
- Acceptance control chart
- Acceptance number
- Acceptance sampling plan
- average outgoing quality (AOQ)
- average outgoing quality limit (AOQL)
- average sample number (ASN)
- average total inspection (ATI)
- double sampling plan
- history of
- meaning of
- multiple sampling plan
- operating characteristic curve
- pros and cons of
- risks in sampling plan
- sample size
- single sampling plan
- time for
- variable sampling
- Accumulation analysis
- Accuracy, of data set
- Activity-based costing (ABC)
- Act stage, of Deming cycle
- Adams, B. M.
- Additive law, of probability
- Adjustment factor
- Aliases
- Alias structure
- Alt, F. B.
- Alternate fraction
- Alternative hypothesis
- American National Standards Institute (ANSI)/American Society for Quality (ASQ). See entries under ANSI/ISO/ASQ
- American Society for Quality (ASQ)
- Analysis of variance (ANOVA)
- differences among treatment means
- F-statistic
- Minitab for
- Anderson-Darling test
- ANSI/ISO/ASQ Q9000 Standard
- ANSI/ISO/ASQ Standard A3534-2
- ANSI/ISO/ASQ Standard A8402
- ANSI/ISO/ASQ Standard QS 9000
- ANSI/ISO/ASQ Standard Z1.4
- ANSI/ISO/ASQ Standard Z1.9
- Appraisal costs
- Arnold, S. F.
- Arrays, orthogonal
- AS 9100 Standard
- Assemblies, tolerances on
- Association, measures of
- mean-squared contingency
- Cramer's V
- AT&T
- Attribute control charts
- advantages of
- c-chart when zero defects are not observable
- control
- for demerits per unit
- disadvantages of
- np-chart
- Attribute control charts (Continued)
- for number of nonconforming items
- for number of nonconformities
- for number of nonconformities per unit
- g-chart
- operating characteristic curves
- p-chart
- preliminary decision making
- process capability analysis based on
- for proportion of nonconforming items
- sample size
- U-chart
- u-charts
- Attributes
- Attribute sampling plan
- chain sampling plan
- Deming's kp rule
- Dodge–Romig plans
- double sampling plan
- multiple sampling plan
- sequential sampling plan
- single sampling plan
- standardized sampling plan
- Auditors, types of
- Autocorrelation
- Cochrane–Orcutt procedure
- Automotive Industry Action Group (AIAG)
- Availability
- Average outgoing quality (AOQ)
- Average outgoing quality limit (AOQL)
- Average run length (ARL)
- control charts
- cumulative sum chart (cusum charts) for
- Average sample number (ASN)
- Average total inspection (ATI)
- Balanced experiment
- Balanced scorecard (BSC)
- diagnostic measures
- outcome measures
- performance drivers
- perspectives of
- strategic measures
- Banks, J.
- Barnard, G. A.
- Bathtub curve, phases in
- Bayes' rule
- posterior probability
- prior probability
- Beaver, R.
- Behrens–Fisher problem
- Benchmarking
- benefits of
- impetus for
- models for
- Besterfield, D. H.
- Big data
- Binomial distribution
- calculation of
- cumulative, table for
- hypergeometric distribution approximation
- normal approximation
- Poisson approximation
- Blischke, W. R.
- Blocking, experimental design
- Boudot, J. R.
- Bowker, A. H.
- Box, G. E.
- Box–Cox transformation
- Box plots
- Boyles, R. A.
- Bunches, control charts
- Calibration
- of measurement instrument
- Campanella, J.
- Capability ratio (CR)
- Cause-and-effect diagrams
- cause enumeration
- dispersion analysis
- fishbone diagrams
- history of
- Ishikawa diagrams
- process analysis
- use of
- Cause enumeration
- c-chart
- with no standard given
- and Poisson distribution
- process capability measurement
- with standard specified
- Centerline
- control charts
- factors for computation of
- Central limit theorem
- Chain sampling plan
- operating characteristic curve
- Chambers, J. M.
- Chance-failure phase
- Change management, and benchmarking
- Check stage, of Deming cycle
- Chi-squared distribution
- chi-square values for right-tail area
- Chi-squared test
- Chou, Y.
- Chronic problems
- Malcolm Baldrige National Quality Award
- Clearance fits
- Clement, J.
- Cleveland, W. S.
- Clustering
- Cluster sample
- Cochran, W. G.
- Coefficient of determination
- Cohen, L.
- Common causes, nature of
- Competitive position, and quality improvement
- Complementary events, probability
- Completely randomized design
- two-factor factorial experiment
- Complex systems, and reliability
- Components in parallel, and reliability
- Components in series, and reliability
- Compound events, probability
- Confidence coefficient
- Bonferroni method
- family level
- SchÕffe method
- Working–Hotelling method
- Confidence interval
- for difference between two binomial proportions
- for difference between two means
- for the mean
- one- and two-sided
- for proportion
- for ratio of two variances
- for variance
- Confirmation experiments
- Conformance, quality of
- Conformity quality audit
- Confounding
- meaning of
- in 2k factorial experiment
- Constant failure rate, exponential distribution
- Consumer's risk
- acceptance sampling
- and OC curve
- single sampling plan
- Contingency tables
- Continuous quality improvement practices
- benchmarking
- and innovation
- quality audits
- and vendors
- Continuous quality improvement tools
- cause-and-effect diagrams
- flow charts
- Pareto diagrams
- scatter plots
- Continuous variables
- Contrast
- contrasts of totals
- defining contrast
- factorial experiments
- orthogonal contrasts
- Control chart construction
- acceptance control chart
- control limits
- cumulative sum chart (cusum chart)
- risk-adjusted cusum chart
- exponentially weighted moving average (EWMA) chart
- geometric moving-average control chart
- Hotelling's T2 control chart
- for highly conforming processes
- for individual units
- for mean and range
- for mean and standard deviation
- Minitab
- modified control chart
- moving-average control chart
- from moving ranges
- multivariate control charts
- R-chart
- risk-adjusted sequential probability ratio test
- Control chart construction (Continued)
- sample size
- s-chart
- short production runs
- standardized control charts
- steps in development
- variable life-adjusted (VLAD) chart
- X-chart
- Z-MR chart
- Control chart patterns
- bunches/groups
- cyclic patterns
- freaks
- gradual shifts in level
- interaction patterns
- mixture patterns
- natural patterns
- stratification patterns
- sudden shifts in level
- trending pattern
- wild patterns
- Control charts
- for attributes. See Attribute charts
- average run length
- benefits of
- characteristics for investigation
- construction of. See Control chart construction
- control limits effects
- control limits selection
- data recording forms
- history of
- instant-of-time method for sample observations
- interpretation of plots
- lines, meaning of
- maintenance of
- measuring instrument selection
- and online process control
- operating characteristic curve
- out-of-control points, cause of
- out-of-control process identification
- pattern analysis, steps in
- pre-construction decisions
- process capability analysis based on
- purpose of
- rational samples, selection of
- sample size
- sample size effects
- sampling frequency
- for service industries
- statistical process control (SPC)
- and type I error
- and overall type I errors
- and type II errors
- variation, causes of
- warning limits
- Control limits
- compared to specification limits
- control chart construction
- for control charts
- factors for computation of
- Convenience sampling
- Corporate culture
- Corrective action
- Correlation coefficient
- calculation of
- degrees of correlation, types of
- Cost base index, quality cost measure
- Costs, product and service
- batch level
- direct
- drivers of
- indirect
- product/service level
- production/service sustaining
- unit level
- Count data, analysis
- Cp index
- Cpk index
- Critical to quality (CTQ) characteristics
- Crosby, Philip B.
- absolutes of quality management
- background information
- 14-step quality improvement plan
- quality management grid
- Cumulative binomial distribution, table for
- Cumulative distribution function
- Cumulative Poisson distribution, table for
- Cumulative sum chart (cusum charts)
- for average run length (ARL)
- process variability, for
- pros/cons of
- tabular method
- V-mask parameters
- Customers
- Deming's view of
- Juran's view
- needs of
- and quality function deployment (QFD)
- satisfaction
- and total quality management (TQM)
- Cyclic patterns, control charts
- Data collection
- accuracy and precision
- continuous and discrete variables
- by observation
- Debugging phase
- Defect
- Deming's view of
- meaning of
- Defining contrast
- Degrees of freedom
- Dehnad, K.
- Demerits per unit, chart for
- Deming's kp rule
- basic assumptions in
- evaluation of
- Deming, W. Edwards
- deadly diseases of
- Deming cycle
- extended process of
- 14 points for management
- philosophy of
- System of profound knowledge
- Department of Defense (DOD)
- Descriptive statistics, nature of
- Design for manufacturability
- Design, quality of
- Design resolution,k factorial experiment
- Diagnostic arm
- Direct observation
- Discrete variables
- Dispersion analysis
- Dodge, H. F.
- Dodge–Romig plans
- average outgoing quality limit (AOQL)
- limiting quality level
- Do stage, of Deming cycle
- Double-blind study
- Double sampling plan
- acceptance sampling
- attribute sampling
- average sample number
- average total inspection curve
- design of
- OC curve
- Draper, N. R.
- Duncan, A. J.
- Durbin–Watson test
- Eastman Chemical Company, and total quality management (TQM)
- Eco-Management and Auditing Scheme (EMAS)
- Effectiveness, service business
- Efficiency, service business
- Ehrlich, B. H.
- Electronic data interchange
- El-Haik, B.
- Elsayed, A.
- Empirical distribution plots
- Employee
- quality and service industries
- Enterprise resource planning
- Environmental management
- benefits of
- scope of activities
- standards development
- Error bound
- Error component
- independence
- mean
- mean square
- probability distribution
- variance
- Errors in sampling
- misspecification
- nonresponse
- random variation
- Estimation
- mean response
- simultaneous confidence intervals
- Ethical characteristics, of quality
- Expected opportunity loss
- Expected value
- of perfect information (EVPI)
- Experimental design
- analysis of variance (ANOVA)
- balanced/unbalanced experiment
- blocking
- completely randomized design
- confirmation experiments
- design elements
- double-blind study
- factorial experiments
- Experimental design (Continued)
- fixed effects model
- Latin square design
- measurement bias
- random effects model
- randomization
- randomized block design
- replication
- single-blind study
- usefulness of
- variables
- See also Factorial experiments; Taguchi method
- Experimental error
- Experimental unit, in experiment
- Exponential distribution
- calculation of
- for model failure rate
- standby system
- systems with components in parallel
- systems with components in series
- systems with components in series/parallel
- Exponentially weighted moving average (EWMA) chart
- Extended process, Deming's view
- External failure costs
- External noise
- F, values for right-tail area
- Factorial experiments
- contrast, role of
- 2k factorial experiment
- two-factor with completely randomized design
- two-factor with randomized block design
- uses of
- Factors, in experiment
- Failure mode and effects criticality analysis (FMECA)
- risk priority number (RPN)
- Failure-rate function
- exponential distribution
- Weibull distribution
- Failure-terminated test
- F-distribution
- Federal Express Company, performance measures of
- Feigenbaum, A. V.
- Fellers, G.
- Fishbone diagrams
- Fixed effects model
- Flow charts, use of
- Ford Motor Company
- Foreman Quality Control period
- Forms 1 and 2
- 14 points for management, of Deming
- 14-step quality improvement plan, Crosby's
- Freaks, control charts
- Frequency distribution
- Frequency histogram
- F-statistic
- analysis of variance (ANOVA)
- Latin square design
- randomized block design
- Gage, study of
- bias
- design of
- linearity
- repeatability
- reproducibility
- R&R
- stability
- Gamma distribution
- probability density function
- Gap analysis
- Garvin, D. A.
- Generator, in 2k factorial experiment
- Geometric moving-average control chart
- Gitlow, H. S.
- Gitlow, S. J.
- Goals
- Crosby's view
- Deming's view
- Godfrey, A. B.
- Goh, T. N.
- Goodness-of-fit tests
- Graeco-Latin square design
- Graphical methods
- box plots
- cause-and-effect diagrams
- frequency distribution
- histogram
- matrix plots
- multivariable charts
- normal probability plots
- Pareto diagrams
- run charts
- scatter diagrams
- stem-and-leaf plots
- three-dimensional scatter plot
- Grubbs, F. E.
- Gunter, B. H.
- Half-fraction, of 2k factorial experiment
- Hawkins, D. M.
- Health care analytics
- data visualization
- predictive models
- prescriptive models
- Health information technology
- health care decision support systems
- Henley, E. J.
- Highly conforming processes
- control charts
- exponential distribution, use of
- geometric distribution, use of
- power transformation
- probability limits
- Histogram
- Homoscedasticity
- Hotelling, H.
- Hotelling's T2 control chart
- construction of
- control ellipse procedure
- percentile points, values of
- House of quality
- Hsiang, T.
- Human factors, service industries
- Hunter, J. S.
- Hunter, W. G.
- Hurley, P.
- Hyatt Hotel Corporation, performance standards
- Hybrid orthogonal arrays
- Hypergeometric distribution
- Hypothesis testing
- alternative hypothesis
- correlation coefficient
- difference between two means from paired samples
- for difference between two binomial proportions
- of difference between two means
- of mean
- null hypothesis
- one-tailed test
- for proportion
- for ratio of two variances
- steps in
- test statistic
- two-tailed test
- type I/type II errors
- for variance
- IBM Direct, and total quality management (TQM)
- Incomplete block design, Latin square design as
- Independent events, probability
- Indirect observation
- Infant mortality phase
- Inferential statistics
- confidence interval
- hypothesis testing
- interval estimation
- nature of
- point estimation
- sampling distributions
- Influential observations
- Innovation
- benefits of
- and continuous improvement
- Deming's view
- Inspection and Quality Control Handbook H108
- Inspection quality control period
- Instant-of-time method, for sample observations
- Interaction patterns, control charts
- Interactions, experiments
- Interference fits
- Internal failure costs
- Internal noise
- International Organization for Standardization (ISO)
- vendor certification
- See also entries under ISO and ANSI/ISO/ASQ
- Interquartile range, calculation of
- Interval estimation
- calculation of
- confidence interval
- Interval scale
- Ishikawa diagrams
- ISO 1800 Standard
- ISO 9000-9004
- ISO 13485 Standard
- ISO 14000: An International Environmental Management Standard
- ISO 14001
- ISO 14010
- ISO 14020
- ISO 14031
- ISO 14040
- ISO 14060
- ISO/TS 16949 Standards
- Japan
- Johnson, N. L.
- Joint Commission on Accreditation of Healthcare Organizations
- Judgment sampling
- Juran Institute
- Juran, Joseph M.
- background information
- quality trilogy, components of
- Kackar, R. N.
- Kane, V. E.
- Kano model
- Kaplan, R. S.
- Kendall, M. G.
- k-method, variable sampling plans
- Kotz, S.
- kp rule
- Kumamoto, H.
- Kuralmani, V.
- Kurtosis coefficient
- Kushler, R. H.
- Kutner, M. H.
- Labor base index, quality cost measure
- Latin square design
- ANOVA table for
- difference among treatment means
- F-statistic
- Graeco-Latin square design
- as incomplete block design
- pros/cons of
- randomization of
- Leadership, Deming's view
- Leadership Through Quality program
- Least squares method
- Lefevre, H. L.
- Leon, R. V.
- Levels, in experiment
- Leverage
- Lieberman, G. J.
- Life-cycle curve
- Life testing plans
- failure-terminated test
- sequential life testing plan
- time-terminated test
- Likert scale
- Limiting quality level
- in acceptance sampling
- Dodge–Romig plans
- Linear graphs
- L. L. Bean, benchmarking
- Logistic function
- Lognormal distribution
- cumulative distribution function
- probability density function
- scale parameter
- shape parameter
- Loss functions
- and larger values
- manufacturing tolerances
- and smaller values
- Taguchi method
- Lot proportion nonconforming, variable
- Lowe, T. A.
- Lower capability index
- Lower control limit, control charts
- Lower tolerance limits
- Lucas, J. M.
- Mage, D. T.
- Malcolm Baldrige National Quality Award
- eligibility categories
- eligibility criteria
- evaluation criteria
- and vendor certification
- Management
- Management practices
- continuous improvement
- performance standards
- quality function deployment (QFD)
- total quality management (TQM)
- Managing supplier relationships
- Manufacturing industry
- compared to service industry
- Manufacturing tolerances
- Marcus, P. A.
- Mason, R. L.
- Massey, F. J., Jr.
- Mass inspection, limitations of
- Mating parts
- clearance fits
- interference fits
- transition fits
- Matrix plots
- Mazzeo, J. M.
- McGill, R.
- Mean
- calculation of
- confidence interval
- hypothesis testing
- population mean
- sample mean
- trimmed mean
- Mean time between failure, exponential distribution
- Mean time to failure
- exponential distribution
- Weibull distribution
- Mean time to repair
- Measurement bias, experimental design
- Measurement error
- gage repeatability
- gage reproducibility
- and precision-to-tolerance ratio
- Measurement scales
- interval scale
- nominal scale
- ordinal scale
- ratio scale
- Measurement systems, evaluation of
- Measures of association
- Measures of central tendency
- mean
- median
- mode
- trimmed mean
- Measures of dispersion
- interquartile range
- range
- standard deviation
- variance
- Median, calculation of
- Mendenhall, W.
- Military standards. See entries under MIL-STD
- MIL-STD-105E
- MIL-STD-414
- MIL-STD-690B
- Minitab software
- analysis of variance (ANOVA)
- attribute control charts
- confidence intervals
- hypothesis testing
- matrix plots
- Pareto diagrams
- probability distribution identification
- probability plotting
- process capability analysis
- sample size problems
- three-dimensional scatter plots
- variables control charts
- Mission statements, Deming's view
- M-method, variable sampling plans
- Mode, calculation of
- Models
- additive
- deterministic
- F-test
- multiplicative
- probabilistic
- t-test
- utility of
- validation
- Modified control chart
- Montgomery, D. C.
- Motorola, Inc.
- benchmarking
- six sigma quality
- Moving-average control chart
- exponentially weighted moving average (EWMA) chart
- geometric moving-average control chart
- moving-average span
- step in construction of
- Moving range, control charts
- Multinomial experiment
- Multiple sampling plan
- acceptance sampling
- attribute sampling
- Multiplicative law, of probability
- Multivariable charts
- Multivariate control charts
- generalized variance chart
- quality characteristics, control of
- T2 control chart
- Murthy, D. N. P.
- Mutually exclusive events, probability
- Nachtsheim, C. J.
- Nair, V. N.
- Natural tolerance limits
- upper and lower natural tolerance limits
- Nelson, L. S.
- Nelson, W.
- Neter, J.
- Neyman, J.
- Noise
- internal and external
- noise factors in experiment
- Nominal scale
- Nonconformance rate, and process capability indices
- Nonconforming items
- chart for number of items
- chart for proportion of items
- cost of correction
- meaning of
- Nonconformity
- chart for number of
- chart for number of per unit
- classification of defects
- meaning of
- service industries
- Nonparametric statistical tolerance limits
- Normal distributions
- approximation to binomial
- approximation to Poisson
- calculation of
- standard normal distribution, table for
- statistical tolerance limits based on
- Normal probability plots
- Normann, R.
- Norton, D. P.
- Notched box plot
- np-chart
- limitations of
- with no standard given
- process capability measurement
- with standard specified
- Null hypothesis
- Observation, for data collection
- Odds ratio
- Off-line quality control
- O'Hagan, A.
- 100% sampling
- One-tailed test
- Online statistical process control
- Operating characteristic (OC) curve
- acceptance sampling
- attribute charts
- chain sampling plan
- control charts
- double sampling plan
- and producer/consumer risk
- and reliability
- risk demonstrated with
- single sampling plan
- type A OC curve
- type B OC curve
- Operator quality control period
- Optimal quality level
- Ord, J. K.
- Ordinal scale
- Organizational barriers, Deming's view
- Original equipment manufacturer (OEM)
- Orthogonal arrays
- hybrid orthogonal arrays
- and Latin square design
- and linear graphs
- Orthogonal contrasts
- Outliers
- Out-of-control points, determination of cause
- Out-of-control processes, identification of
- Paired samples
- confidence interval for difference between two means
- Parameter, statistical
- Parameter design, Taguchi method
- Pareto diagrams
- steps in construction of
- use of
- Parry, P.
- Patton, F.
- Payment schemes in health care
- bundled payment
- capitation
- diagnosis-related groups
- fee-for-services
- pay-for-participation
- pay-for-performance
- p-chart
- basic assumptions for
- construction of
- data sheet for
- with no standard specified
- process capability measurment
- with standard specified
- usefulness of
- and variable sample size
- Pearn, W. L.
- Performance, quality of
- Performance evaluation
- benchmarking
- Deming's view
- quality auditing
- Performance measures, for vendors
- adjusted coefficient of determination
- coefficient of determination
- Performance standards
- components of
- six sigma quality
- Performance statistic
- PERMIA method
- Peterson, R. G.
- Philpot, J. W.
- Plan stage, of Deming cycle
- Point estimation, calculation of
- Poisson distribution
- approximation to binomial
- calculation of
- c-chart
- cumulative, table for
- normal approximation to
- Polansky, A. M.
- Population
- estimating parameters
- statistical
- Population mean, calculation of
- Population variance, calculation of
- Posterior probability
- Power of test
- Precision, of data set
- Precision-to-tolerance ratio
- Prevention costs
- Pride of worker, Deming's view
- Principal fraction
- Prior probability
- Probability
- additive law
- complementary events
- compound events
- independent events
- meaning of
- multiplicative law
- mutually exclusive events
- relative frequency definition of
- simple events
- Probability distributions
- approximations for
- binomial distribution
- continuous distributions
- cumulative distribution function
- expected value
- exponential distribution
- gamma distribution
- hypergeometric distribution
- lognormal distribution
- normal distribution
- Poisson distribution
- probability density function
- probability distribution function
- Weibull distribution
- Probability limits, control charts
- Probability plotting
- construction of
- exponential plot
- and Minitab
- normal plot
- Probability sampling
- Process audit
- Process capability, indices
- comparison of
- confidence intervals on
- Cp index
- Cpk index
- Cpm index
- Cpmk index
- Cpq index
- hypothesis testing on
- lower capability index
- measurement error effects
- Process capability, indices (Continued)
- and nonconformance rate
- Taguchi capability index Cpm
- upper capability index
- Process capability, meaning of
- Process capability analysis
- with attribute chart information
- benefits of
- Box–Cox transformation, use of
- capability ratio (CR)
- identification of distribution
- with individual observations
- nonlinear combinations
- nonnormal distributions
- nonparametric approach
- and specification limits
- statistical tolerance limits
- and tolerance limits
- with variable control chart information
- Process capability limits. See Natural tolerance limits
- Process capability ratio
- Process costs
- Process map
- Process parameter, variable sampling plans for
- Process spread
- meaning of
- and specification limits
- Producer's risk
- acceptance sampling
- and OC curve
- single sampling plan
- Product audit
- Product improvement cycle
- Productivity, relationship to quality
- Proportion
- confidence interval
- hypothesis testing
- Public Law
- p-value, hypothesis testing
- Quality
- attributes related to
- characteristics of
- of conformance
- defect
- definition of
- of design
- of performance
- relationship to productivity
- and reliability
- standard
- variables related to
- Quality assurance
- Quality audits
- conformity quality audit
- influencing factors
- location/function-oriented audits
- process audit
- product audit
- purposes of
- suitability quality audit
- system audit
- usefulness of
- Quality awareness
- Quality breakthrough sequence
- Quality circles
- Quality control
- acceptance sampling plans
- benefits of
- evolution of
- Juran's view
- off-line quality control
- statistical process control
- Quality Control and Reliability Handbook H-108
- failure-terminated test
- time-terminated tests
- Quality costs
- appraisal costs
- data requirements for
- external failure costs
- hidden failure costs
- impact of quality improvement
- improved productivity, impact of
- internal failure costs
- measurement of
- prevention costs
- quality cost report
- Quality councils
- Quality function deployment (QFD)
- effects of
- house of quality
- step in process
- Quality improvement
- Crosby's 14-step plan
- Juran's view
- Quality improvement teams, operation of
- Quality management
- absolutes of
- quality systems
- Quality management grid
- Quality measurement, function of
- Quality philosophies
- comparison of philosophies
- of Crosby
- of Deming
- of Juran
- Quality planning
- Quality system
- Quantile ratio
- Quartile
- Quota system, Deming's view
- Radial plot
- Raghavarao, D.
- Random effects model
- Randomization, experimental design
- Randomized block design
- blocking
- difference among treatment means
- F-statistic
- pros/cons of
- two-factor factorial experiment
- Randomness, of a sequence
- Random numbers, uniform, table for
- Range, calculation of
- Rating scale
- importance rating
- satisfaction rating
- Rational sample, control charts
- Ratio scale
- R-chart
- analysis and X-chart
- control limits
- Minitab construction
- standardized values
- variable sample size
- Regression models
- assumptions
- coefficients
- logistic
- multiple
- parameters
- performance measures
- prediction, from
- response variable
- simultaneous prediction intervals
- residuals
- standardized
- studentized
- sum of squares
- simple
- Reinmuth, J. E.
- Rejection region
- Reliability
- and complex systems
- and components in parallel
- and components in series
- failure-terminated test
- and life-cycle curve
- and life testing plans
- meaning of
- and operating characteristic curves
- probability distributions
- and quality
- sequential life testing plan
- standardized plans
- and standby systems
- system reliability
- time-terminated test
- Replication, experimental design
- Resnikoff, G. J.
- Resolution III designs
- Resolution IV designs
- Resolution V designs
- Response surface design
- Response variable, in experiment
- Robustness
- Romig, H. G.
- Roy, D. M.
- Run charts
- clustering
- mixture pattern
- oscillation
- patterns
- random pattern
- trend
- Ryan, T. P.
- Sales base index, quality cost measure
- Sample, statistical
- Sample mean, calculation of
- Sample size
- attribute charts
- control charts
- determination of
- estimation in sampling
- Sample space
- Sample variance, calculation of
- Sampling
- advantages of
- cluster sample
- designs
- element
- errors in
- estimation of sample size
- frame
- precision
- proportional allocation
- simple random sample
- stratified sample
- unit
- Sampling distributions
- calculation of
- central limit theorem
- Sampling frequency, control charts
- Sampling plans
- Sampling scheme, function of
- Sampling system, function of
- Sampling unit, in experiment
- Scaled distance k
- Scanlon, J.
- Scanlon plan
- Scatter diagrams
- s-chart
- Schmidt, S. R.
- Screening design
- Sensory quality
- Sequential life testing plan
- Sequential sampling plan
- Service industries
- compared to manufacturing industries
- control chart applications
- effectiveness/efficiency factors
- quality characteristics
- quality measures
- quality monitoring methods
- quality service model
- Shapiro, S. S.
- Shewhart, W. A.
- Shewhart control charts. See Control charts
- Shewhart cycle
- Shoemaker, A. C.
- Signal-to-noise ratio (S/N)
- evaluation of
- and larger values
- PERMIA method
- relationship of variance to mean
- and smaller values
- Simple events, probability
- Simple random sample
- Single-blind study
- Single sampling plan
- acceptance sampling
- attribute sampling
- OC curve for
- and risk factors
- Six sigma quality
- analyze phase
- control phase
- define phase
- features of
- improve phase
- measure phase
- Skewness coefficient
- Slifker, J. F.
- Special causes, nature of
- Specification, meaning of
- Specification limits
- compared to control limits
- compared to tolerance limits
- definition of
- and process capability analysis
- Spider chart
- Sporadic problems
- Stacked bar chart
- Standard, meaning of
- Standard deviation
- calculation of
- control charts for
- Standardized control charts
- Standardized reliability plans
- Standardized sampling plan
- acceptable quality levels (AQL)
- standards for
- Standard normal distribution, table for
- Star plot
- Statistic, meaning of
- Statistical control
- Statistical process control (SPC)
- control charts
- data collection
- meaning of
- online
- Statistical quality control period
- Statistical tolerance limits
- based on normal distribution
- meaning of
- nonparametric
- Statistics
- analysis of variance (ANOVA)
- data collection
- descriptive statistics
- inferential statistics
- kurtosis coefficient
- measurement scales
- measures of association
- measures of central tendency
- measures of dispersion
- parameter
- population
- probability
- probability distribution approximations
- probability distributions
- sample
- sampling
- skewness coefficient
- See also Inferential statistics
- Steering arm
- Stem-and-leaf plots
- Stephens, K. S.
- Stephens, M. A.
- Strategic quality management, Juran's view
- Stratification patterns, control charts
- Stratified random sample
- Structural characteristics, of quality
- Stuart, A.
- Subassemblies, tolerances on
- Suitability quality audit
- Supervisors, training of
- Supplier relationship management
- Supply chain management
- Survey data analyses
- Survival analysis
- confidence interval
- Kaplan–Meier estimator
- log-rank statistic
- survival function
- System audit
- System design, Taguchi method
- System of profound knowledge
- System reliability
- Systems approach, quality
- Taguchi, Genichi
- Taguchi capability index Cpm
- Taguchi method
- attribute data, use of
- concept of quality
- critique of
- estimation of effects
- linear graphs
- loss functions
- manufacturing tolerances, determination of
- orthogonal arrays
- parameter design
- purpose of
- signal-to-noise ratio (S/N)
- system design
- tolerance design
- Target value
- t-distribution
- t, values for right-tail area
- Test statistic, hypothesis testing
- Three-dimensional plot
- 3M Company, vendor certification
- Time-based competition, and benchmarking
- Time-oriented characteristics of quality
- timeliness and service industries
- Time-terminated test
- TL 9000 Standard
- Tobarska, B.
- Tolerance design, Taguchi method
- Tolerance limits
- on assemblies and subassemblies
- definition of
- on individual components
- on mating parts
- natural tolerance limits
- nonparametric statistical tolerance limits
- statistical tolerance limits
- upper and lower tolerance limits
- Total quality control organizationwide phase
- Total quality control period
- Total quality management (TQM)
- basic values in
- company vision
- examples of practitioners
- features of
- Total quality system, definition of
- Training
- Deming's view
- supervisory
- Transformations, to achieve normality
- dependent variable
- independent variable
- Johnson transformation
- power transformation
- variance stabilizing
- Transition fits
- Treatment, in experiment
- Trend chart (regression control chart)
- Trending patterns, control charts
- Trimmed mean, calculation of
- Tsui, K. L.
- Tukey, J._W.
- Tukey, P. A.
- 2k factorial experiment
- confounding in
- design resolution
- factorial set of treatments, list of
- fractional replication in
- half-fraction of
- 2k-p fractional factorial experiment
- Two-tailed test
- Type A operating characteristic curve
- Type B operating characteristic curve
- Type I errors
- acceptance sampling (producer's risk)
- and control charts
- hypothesis testing
- and sample size
- Type II errors
- acceptance sampling (consumer's risk)
- and control charts
- hypothesis testing
- and sample size
- U-chart
- construction of
- process capability measurement
- u-chart
- process capability measurement
- with variable sample size
- Unbalanced experiment
- Unit base index, quality cost measure
- Upper capability index
- Upper control limit, control charts
- Upper natural tolerance limits
- Upper tolerance limits
- U.S. Department of Defense
- U.S. Food, Drug, and Cosmetic Act
- Variables
- binary
- continuous
- dependent
- discrete
- experimental design
- independent
- qualitative
- of quality
- quantitative
- response
- Variable sampling
- Variable sampling plans
- advantages/disadvantages of
- for estimation of lot proportion nonconforming
- Forms 1 and 2
- process average estimation methods
- for process parameter
- Variance
- calculation of
- confidence interval
- hypothesis testing
- population variance
- sample variance
- Vendor certification
- example programs
- quality levels
- Vendors
- performance measurement of
- selection of
- Vision of company, and total quality management (TQM)
- V-mask parameters, cumulative sum chart (cusum chart)
- Wadsworth, H. M.
- Wald, A.
- Walker, E.
- Warning limits, control charts
- Wasserman, W.
- Wear-out phase
- Weibull distribution
- calculation of
- failure-rate function
- mean time to failure
- for model failure rate
- Welch, T. E.
- Whiskers
- Wild patterns, control charts
- Willig, J. T.
- Wilson, K. B.
- Woodall, W. H.
- Work standards, Deming's view
- Wu, Y.
- X-chart
- control limits
- interpretation of
- Minitab construction
- standardized values
- steps in construction of
- variable sample size
- Xerox Corporation
- benchmarking
- and total quality management (TQM)
- Xie, M.
- Zeithaml, V. A.
- Zero defects
- history of
- and tolerance limits
- Zero defects program (ZD)
- Zero defects (ZD) day
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