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by Harvard Business Review
HBR Guide to Delivering Effective Feedback (HBR Guide Series)
Cover
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Title Page
HBR Press Quantity Sales Discounts
Copyright
Contents
Section 1: Ongoing Feedback
1. Giving Effective Feedback
2. Sometimes Negative Feedback Is Best
3. Giving Feedback That Sticks
4. A Better Way to Deliver Bad News
5. The Set-Up-to-Fail Syndrome
6. How to Give Feedback That Helps People Grow
7. Recognize Good Work in a Meaningful Way
Section 2: Formal Performance Appraisals
8. Delivering an Effective Performance Review
9. Managing Performance When It’s Hard to Measure
10. Stop Worrying About Your Employee’s Weaknesses
11. How to Set and Support Employee Goals
12. When to Grant a Promotion or Raise
13. Tips for Record Keeping
Section 3: Tough Topics
14. How to Help an Underperformer
15. Delivering Criticism to a Defensive Employee
16. How to Give Star Performers Productive Feedback
17. Prioritizing Feedback—Even When Time Is Short
18. Navigating the Choppy Waters of Cross-Cultural Feedback
19. How to Discuss Performance with Your Team
Index
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HBR Press Quantity Sales Discounts
HBR Guide to
Delivering Effective Feedback
HARVARD BUSINESS REVIEW PRESS
Boston, Massachusetts
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