Chapter 1 Understanding Cisco Unified Communications Manager Architecture
Chapter 2 Cisco Unified Communications Manager Deployment Models
Chapter 3 Cisco Unified Communications Manager Services and Initial Configuration Settings
Chapter 4 Deploying Endpoints and Users in Cisco Unified Communications Manager
Chapter 5 Deploying IP Phone Services in Cisco Unified Communications Manager
Chapter 6 An Overview of Dial Plan Design and Implementation in Cisco Unified Communications Manager
Chapter 7 Implementing Cisco Unified Communications Manager Call Routing and Digit Manipulation
Chapter 8 Implementing Calling Privileges in Cisco Unified Communications Manager
Chapter 9 Implementing Call Coverage in Cisco Unified Communications Manager
Chapter 10 Implementing Media Resources in Cisco Unified Communications Manager
Chapter 11 Cisco Video Conferencing
Chapter 12 Quality of Service in Cisco Collaboration Solutions
Chapter 13 Implementing Cisco IOS Voice Gateways and Cisco Unified Border Element
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