NOTES

Introduction

1. Stephen Covey, The 7 Habits of Highly Effective People (New York: Free Press, 1989), 31.

Chapter 1

1. Simon Sinek, Why: How Great Leaders Inspire Everyone to Take Action (New York: Portfolio, 2009), 7.

2. Ken Royal and Susan Sorenson, “Employees Are Responsible for Their Engagement Too,” Gallup, June 16, 2015, www.gallup.com/businessjournal/183614/employees-responsible-engagement.aspx?g_source=employees+are+responsible+for+their+engagement+too&g_medium=search&g_campaign=tiles

3. Ibid.

4. Stephen Covey, The 7 Habits of Highly Effective People (New York: Free Press, an imprint of Simon & Schuster, 1989), 85.

5. Ibid., 86.

Chapter 2

1. Daniel Goleman, “What Makes a Leader?” in On Emotional Intelligence (Boston, MA: HBR Press, 2015), 7.

2. Ben Dattner, “Most Conflicts Aren't Due to Personality,” Harvard Business Review, May 20, 2014, 4.

3. Daniel Goleman, author website, October 4, 2015, www.danielgoleman.info/daniel-goleman-how-self-awareness-impacts-your-work/

4. Royal and Sorenson, “Employees Are Responsible for Their Engagement Too.”

5. Dan Pink, The Puzzle of Motivation, TEDGlobal 2009, www.ted.com/talks/dan_pink_on_motivation#t-9767.

6. Jay M. Jackman and Myra H. Strober, “Fear of Feedback” in On Emotional Intelligence (Boston, MA: HBR Press, 2015), 128.

7. Ibid., 127.

8. Sherrie Campbell, “7 Mindsets That Guarantee Enduring Success,” Entrepreneur, May 5, 2017, www.entrepreneur.com/article/275149.

Chapter 3

1. Maura Thomas, “Time Management Training Doesn't Work,” Harvard Business Review, April 22, 2015.

2. Partners In Leadership, “Getting Key Results Right,” March 26, 2015, www.partnersinleadership.com/insights-publications/getting-key-results-right/

3. Mind Tools, “Prioritization: Making Best Use of Your Time and Resources,” www.mindtools.com/pages/article/newHTE_92.htm

4. Patrick Lencioni, Overcoming the Five Dysfunctions of a Team (San Francisco, CA: Jossey-Bass, 2005), 69.

5. Ibid., 75.

6. Haig Kouyoumdjian, “Learning Through Visuals: Visual Imagery in the Classroom,” Psychology Today, July 20, 2012, www.psychologytoday.com/blog/get-psyched/201207/learning-through-visuals.

7. Michael Lombardo and Robert Eichinger, FYI: For Your Improvement, A Guide for Development and Coaching (Minneapolis, MN: Lominger International, 1996–2009), 63.

8. Patricia Pullam Phillips, Jack J. Phillips, and Rebecca Ray, Measuring the Success of Employee Engagement (Alexandria, VA: ATD Press, 2016), 140.

Chapter 4

1. Matthew Kelly, Resisting Happiness (North Palm Beach, FL: Beacon Publishing, 2016), 45.

2. Tony Schwartz and Catherine McCarthy, “Manage Your Energy, Not Your Time,” Harvard Business Review, Winter 2007, 27.

3. Josh Davis, Two Awesome Hours (New York: HarperCollins, 2015), 12.

4. Ibid.

5. Ibid., 50.

6. Schwartz and McCarthy, “Manage Your Energy, Not Your Time,” 40.

7. David Rock, Your Brain at Work (New York: HarperCollins, 2009), 62.

8. Ibid., 6.

9. Ibid., 27.

10. Ibid., 6.

Chapter 5

1. Joyce Barnes, “The Price Tag of Conflict in the Workplace,” Mind for Consulting (blog), October 29, 2015, www.mindforconsulting.com/uncategorized/the-price-tag-of-conflict-in-the-workplace/.

2. Dana A. Gionta and Dan Guerra, “How Successful People Set Boundaries at Work,” Inc. Magazine, April 8, 2015, www.inc.com/dana-gionta-dan-guerra/how-to-manage-boundaries-at-work.html

3. David Rock, Your Brain at Work (New York: HarperCollins, 2009), 62.

4. Dana Scott and Kathlyn Hendricks, “102: How to Have an Effective Team Without a Leader,” Super Fantastic Leadership Show (podcast), March 2016, www.daphne-scott.com/2016/03/102-effective-team-without-leader/

5. Patrick Lencioni, Overcoming the Five Dysfunctions of a Team (San Francisco, CA: Jossey-Bass, 2005), 6.

Chapter 6

1. Larry Bradley, “What Is Chaos?” Chaos and Fractals (website), 2010, www.stsci.edu/~lbradley/seminar/chaos.html.

2. David Rock, Your Brain at Work (New York: HarperCollins, 2009), 122.

3. Ibid., 99.

4. Amy Jen Su, “Signs that You're a Pushover,” Harvard Business Review On Point Magazine, Spring 2017, 27.

4. Beth Howard, “The Secrets of Resilient People,” AARP, November/December 2009, 26.

6. Ibid., p. 36.

Chapter 7

1. Kerry Hannon, “How to Love Your Job Again When All You Want to Do Is Quit,” The Practical Guide to Life Hacks, Spring 2017, 116.

2. Ibid., 117.

3. David Rock, Your Brain at Work (New York: HarperCollins, 2009), p. 47.

4. Ibid., 48.

5. Ibid., 223.

6. Ibid., 83.

7. Jennice Vilhauer, “4 Reasons Why Change Is Hard, But Worth It: What to Do When Your Thoughts Get in the Way of Your Goals,” Psychology Today, June 30, 2016, www.psychologytoday.com/blog/living-forward/201606/4-reasons-why-change-is-hard-worth-it.

8. Stephen Covey, The 7 Habits of Highly Effective People (New York: Free Press, 1989), 61.