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DEDICATION
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DEDICATION
by Mary A. Camuto
Make the Most of Your Workday
Cover Page
Title Page
Copyright
DEDICATION
ACKNOWLEDGMENTS
CONTENTS
INTRODUCTION: Get Your Hopes Up!
1: Today's Workday
Application Tool: Your Current Workday
Scenario 1: Drama, Change, and the Unexpected!
Scenario 2: Please Do Not Call Us a Team!
Scenario 3: Where Are the Leaders?
Scenario 4: What's Wrong With Wanting to Take Care of People?
Meeting the Challenges
Summary
Reflection and Action
2: Manage Yourself—It's All About You
“Before” Profile for Nicole
Self-awareness
Your Personality
Your Needs, Goals, and Dreams
Application Tool: What Kind of Job Do You Have?
Application Tool: Workday Balance Reflection
Workday Interactions
Application Tool: Self-Check
Application Tool: Workday Chats and Check-ins
“After” Profile for Nicole
Summary
Reflection and Action
3: Focus on Priorities—Yours, Mine, and Ours
“Before” Profile for Carla and Jim
Your Organization's Priorities
Application Tool: Aligning Organization Goals With Team and Individual Goals
Prioritization Approaches: Solo, Silo, or Team Collaboration
Application Tool: Paper Plate Activity
Application Tool: Team Matrix
Key Points About Prioritization Tools
Application Tool: The Case for Calm and Composure
Application Tool: The Priority Shuffle
Application Tool: Escalate—You Are Not Alone
“After” Profile for Carla and Jim
Summary
Reflection and Action
4: Value Time and Energy
“Before” Profile for Donna
Some Things About Time
Application Tool: Your Time Choices
Some Things About Energy
A Tale of Workday Warriors
Connecting Time, Energy, and Focus
Putting It All Together
Application Tool: Seeing Time in Chunks
Application Tool: Mind Map for a Day
Application Tool: Flipping Things Around
Tips and Traps
Interruptions and Distractions
“After” Profile for Donna
Summary
Reflection and Action
5: Communicate Effectively
Our Needs and Communication
Application Tools: Know Yourself
Set Some Boundaries
Visual, Vocal, and Verbal Communication
Listening to Learn
Strategic Communication: Tools for Problem-solving
Choosing the Best Communication Method
Summary
Reflection and Action
6: Confront, Challenge, and Conquer Chaos
Impact and Results of Chaos
A Word About Good Chaos
“Before” Profile for Josh and Lucas
It's Not Me, It's You
Strategies and Tools
Stuff Happens
The Connection of Saying No, Distractions, and Workload
“After” Profile for Josh and Lucas
Resiliency, Change, and Chaos
Summary
Reflection and Action
7: Choosing Change
Your “Before”/Current Work Profile
Relationships Need Roadmaps
Your “After”/Desired Profile
Change Is Good, Right?
The Wake-up Call
Your Action Plan and Next Steps
Summary
NOTES
Introduction
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
BIBLIOGRAPHY
INDEX
ABOUT THE AUTHOR
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Copyright
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ACKNOWLEDGMENTS
DEDICATION
To Dad and Mom, who work so hard and with so much love for our family.
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