INDEX
alignment, understanding, 68-69
approach, choosing your organization's, 74
assertive
communication, 126
verbal guidelines, 127
visual guidelines, 127
vocal guidelines, 127
assertive, boundaries and being, 126
attitude, learning to control your, 55
autonomy as a motivator, 47
awareness of how you act during the workday, 51-52
balance reflection, workday, 48-49
behavior changes to gain more time, 96
behavior,
changing your, 51
learning to control your, 55
biology, effectiveness at work and our, 97
body language and communication, 119
calm, the importance of remaining, 79-80
casual conversation, evaluating your
behavior during, 52
challenges, identifying workday, 84
dealing with, 125
understanding the source of, 72
your initial reaction to, 155-156
Circle of Influence, 23
considerations inside of your, 34
job satisfaction and your, 47
coach, asking for a, 55
collaboration and problem-solving, 132-133
communicating effectively, 117-141
communication changes to gain more time, 96
communication method, choosing a, 139
communication, learning to control your, 55
communication, understanding forms of, 126-128
commute, how to make the most of your, 108
conflict, time spent dealing with, 124
conversations, the difficulty of, 119-120
counterproductive focus, 111-112
courage, boundaries and, 126
coworkers, your treatment of, 55
criticism, fearing, 55
cubicle environment, talking in a, 150
culture, creating a team, 132
delaying tactics, creating and practicing, 79
delegating and problem-solving, 130-135
DISC profile, 43
distractions and workload, 160-161
distractions,
preventing external, 101
preventing internal, 101
downtime, the importance of having, 35
drama at work, negative, 24
dream job, achieving your, 21
dreams, the importance of, 65
eating, the importance of, 104
effective leadership, lack of, 24
electronic devises, putting aside, 129
emotional boundaries, setting, 125
emotionally aware, using energy to be, 97
emotions and the impact on energy, 98
emotions, focused flexibility and, 81
endpoint, setting an, 104
energy,
replenishing physical and mental, 24
engaged, staying, 21
engagement at work,
being responsible for your, 45-47
rating your, 24
engagement, aligning time with, 95
engaging others and listening, 130
escalate, learning how to, 83-84
escalation, problem-solving and, 131-132
expectations, having clear work, 35
external distractions, preventing, 101
face-to-face communication, 118-119
feedback,
asking for, 55
reviewing, 55
fill-in work, planning, 104
flexibility, time chunks and, 107
focus,
key points about peak, 101-102
lack of, 24
taking advantage of your peak, 99-100
goals, identifying your, 42
gossip, reacting to, 124
guidelines,
assertive verbal, 127
assertive visual, 127
assertive vocal, 127
habits,
changing our, 23
high-priority work, designating time for, 108
Hogan Personality Inventory, 43
impact and results of chaos, 146-147
important tasks, identifying the most, 93-94
influence and problem-solving, 135-138
initiation and problem-solving, 135-138
interaction at work, examining your, 42
internal distractions, preventing, 101
interruptions, dealing with, 112-113
job position, evaluating your current, 48
key results, 68
key terms used in organizations, 67-68
large events, evaluating your behavior
during, 52
lead collaboration to manage conflict, 132-133
leadership,
lack of effective, 24
the need for effective, 87
listening and engaging others, 130
listening during tough workdays, 128-129
listening,
the importance of, 126
long-term objectives, 68
longer-term needs, 65
low-tech tools, the importance of, 77
management, priority, 72
managing yourself, the importance of, 39-62
mastery as a motivator, 47
meeting blocks, factoring in, 108
meetings, evaluating behavior during, 52
replenishing, 24
mentally sharp, using your energy to be, 97
mentor, asking for a, 55
Mind Tools, the application of, 47-48
mindset,
checking your, 78
learning to check your, 55
staying calm and creating a, 80
mindsets, examining your, 40
money and time, comparisons of, 94-95
mood, learning to control your, 55
multitasking, focusing on, 101
Myers-Briggs Type Indicator, 43
needs and communication, 121-123
needs, identifying your, 42
negative drama at work, 24
notes, taking, 129
objectives, longand short-term, 68
one-on-one meetings, evaluating your
behavior during, 52
opportunities, identifying your workday, 50
opportunity, workday, 22
organization benefits, identifying your, 49-50
organization's priorities, your, 67-69
organizations, key terms used in, 67-68
organizing your priorities, 65
overload, workday, 84
peak focus, key points about, 101-102
peak focus, taking advantage of your, 99-100
performance,
priorities and your peak, 100
taking advantage of your peak, 99-100
personal boundaries, 55
personality tools, importance of, 124
personality, learning about your, 42-45
persuasion and problem-solving, 135-138
replenishing, 24
physically energized, using your energy to be, 97
planning,
being flexible when, 82
lack of, 24
positive emotions, energy and, 99
priorities and your peak performance, 100
priorities,
checking for incoming, 81
identifying, 64
managing, 87
setting your, 103
the importance of knowing your, 81
prioritization tools, key points about, 77-78
prioritization,
reducing stress with, 71
priority focus, readjusting, 81
priority management, 72
abandoning, 79
the strategy of, 94
priority shuffle, key points for, 82-83
private chats, how to handle, 102
proactive tasks, how to sort, 103
problem-solving, tools for, 130-138
productivity at work, rating your, 24
professional relationships at work, 35
profile,
projects, allocating chunks of time for, 107
purpose as a motivator, 47
reactions, learning to control your, 55
reactive communication choice, 136-137
relationships and priorities, 65
relationships and roadmaps, 169-174
relationships at work, professional, 35
relationships,
lack of positive, 24
the value of, 120
respect, the importance of, 125
results and impact of chaos, 146-147
rewarding yourself at the end of the day, 104
roadmaps for relationships, 169-174
satisfaction at work, rating your, 24
self-assessment tools, importance of, 124-125
self-awareness, increasing our, 40
self-check, questions to ask during a, 54-58
self-interest, your organization and your, 74
self-talk and staying calm, 80
self-talk opportunities, 58-59
self-talk,
examining your, 40
learning to check your, 55
short-term needs, 65
short-term objectives, 68
socializing, evaluating behavior during, 52
strategic communication choice, 137-138
strategic conversations, 156-158
strategic goals, 68
stress,
identifying things you do under, 44
prioritization and reducing, 71
team culture, creating a, 132
team matrix, developing a, 75-76
team mindset, creating a, 78
technology overload, 24
technology, delays related to, 102
time management in the workplace, 65
time management, priority management and, 72
time-management strategies, 103-104
time-management strategies, remaining
consistent with, 106
trouble-shooting roles, 108-109
unexpected, planning for the, 154-155
unproductive chaos at work, rating your, 24
verbal guidelines, assertive, 127
visual guidelines, assertive, 127
vocal guidelines, assertive, 127
wake-up call, receiving your, 176-177
work, designating time for high-priority, 108