Old-timers’ reactions, to newcomers, 127

Online planning, 77

Operational measures, 71

Operations groups, 16

Optimal distinctiveness theory, 312

Organizational context, 24

Organizational factors, leading to powerlessness, 300

Organizational involvement, 304–5

Organizational memory, 241

Organizational myopia, 70

Organizational networking, 239

Organization, identity levels in, 311

Orientation, 163

• customer, 255

• future-self, 194

• high-performance, 78

• independent vs interdependent, 308

• individual vs collective, 354

• pro-social, 146

• sexual, 334

• team vs individual, 8

• task, 174, 175

Originality, 218, 219

Ostracism, 100

Outcome accountability, 193

Outgroup approach bias, 316

Out-group homogeneity bias, 323–24

Outgroups, 316

Outsourcing, 7, 87

Out-of-the-loop employees, 336–37

Overbounded teams, 248

Overconfidence, 164–65

Overdelivering, 351

Overestimation of the group, 172

Overlapping membership, 270

Overstaffing bias, 86

Overuse, power, 297