Index

NUMBERS

1G cellular networks, 28

2-bit prefetch, 142

2G cellular networks, 28

3-D printers, 244–246

3G cellular networks, 29

4G cellular networks, 29

5G cellular networks, 30

110 block, 108

A

A records, 91

AAA servers, 74

AAAA records, 91

AC (alternating current), 200

access points (APs), 52

accessories

headsets, 22

speakers, 22

touch pens, 22

webcams, 15, 22

AC/DC converters, 202

active cooling, 193

active heatsink, 194

active power factor correction (active PFC), 207

activity lights, 192

adapters, 137

DVI to VGA, 137

USB to Ethernet, 138

additive manufacturing, 244

See also 3-D printers

add-on cards, 188, 189

Advanced RISC Machine (ARM), 185

Advanced Technology eXtended. See ATX

amps, 206

antennas, connector/placement, 15

anti-spam appliances. See spam gateways

APIPA addresses, 318

Apple iCloud, synchronizing to an Android device, 37–38

applications

corporate, 36

crashes, 280

not loading, 300

streaming, 260

virtualization, 260–261

ATA drives, 130

attack mitigation, 179

ATX, 163–165

audio

no sound from speakers, 301

troubleshooting issues, 291

audit logs, 223

authorization, 179

automatic document feeders (ADFs), 225

automatic identification and data capture (AIDC), 70

Automatic Private IP Addressing (APIPA), 81, 318

B

badging, 223

batteries, troubleshooting, 295

beep codes, 275–276

Berg connectors, 136

best practice methodology, 272–273

billing, 253

biometrics, 10

See also security

BIOS, 173

passwords, 182

setup utility, 175

BIOS/UEFI, 171

settings, 173–182

blue screen of death (BSoD), 276–277

Bluetooth, 21, 31–32, 66

enabling and pairing, 66–68

Blu-ray discs, 160–161

boot options, 177–178

boot passwords, 182

booting problems, 281, 285

broadcast domains, 51

broken screens, 296

burning smell, 279

buses. See expansion bus architectures

C

cable modems, 56–57

cable services, 100

cable strippers, 106

cable testers, 110

cables

coaxial, 116, 121

common 802.3 Ethernet cable codes, 118

common Ethernet cable types, 117

copper, 116–118

direct-burial underground, 119–120

DVI-to-HDMI, 137

Ethernet cable medium standards, 122

fiber optic, 116, 121–122

hard drive, 128–130

peripheral, 122

plenum-rated, 120

shielded twisted pair (STP), 118–119

troubleshooting cabling issues, 290

twisted pair (TP), 116

Type 3 (PoE++), 55

Type 4 (higher-power PoE), 55

unshielded twisted pair (UTP), 118

video, 127–128

cameras, 15, 22

capacitor swelling, 280

capacity, 171

capture cards, 190–191

CDMA, 31

CDs, 160

cellular Internet connections, 101

cellular location services, 32–34

cellular network connectivity

enabling/disabling cellular communication, 27–28

See also network connectivity

channels, 64–65

chipsets, 171

ciphertext, 182

See also encryption

clicking sounds, 285

clients, 50

cloud computing

community cloud, 251

deployment models, 250–252

desktop virtualization, 256

downtime limits, 255

elasticity/scalability, 254

file synchronization, 255–256

high availability, 254–255

hybrid cloud, 251

metered utilization, 253

printing, 220

private clouds, 250

public clouds, 250

service models, 251–252

shared resources, 252–253

cloud service providers (CSPs), 251

CLP. See connectionless protocols

CMOS, 173

setup utility, 175–177

coaxial cables, 116, 121

F-type connectors, 133

code division multiple access. See CDMA

combo drives, 160

Common Unix Printing System (CUPS), 217

community cloud, 251

complex instruction set computing (CISC) architecture, 184–185

CompTIA troubleshooting methodology, 272–273

conductivity, 195

confidentiality, 179

connection methods, 18

Bluetooth, 21, 31–32

hotspots, 22

Lightning connectors, 21

micro-USB, 20

mini-USB, 20

near-field communication (NFC), 21

serial interfaces, 21

USB, 18–19

USB-C, 19

connectionless protocols, 46, 48

connection-oriented protocols, 45–46, 47

connectivity, troubleshooting, 297, 310, 314–316

connectors, 130–131

Berg, 136

fiber optic cable connectors, 133–134

F-type, 133

Lightning connectors, 136

Lucent connector (LC), 134

Molex, 135–136

punchdown block, 134–135

registered jack (RJ), 131–133

serial, 126

straight tip (ST), 134

subscriber connector (SC), 134

Thunderbolt, 126–127

USB, 122–125

video, 127–128

and voltages, 204

consumer premises equipment (CPE), 133

cooling mechanisms, 192–197

COPs. See connection-oriented protocols

copper cables, 116–118

CPUs

cooling mechanisms, 192–197

features, 183–188

socket type, 170

crash screens, 276–277

crimpers, 106

cross-platform virtualization, 260–261

cursor drift, 299

cyclic redundancy checks (CRCs), 59

D

data loss prevention (DLP), 76

data loss troubleshooting, 286

data source, incorrect, 290

data synchronization. See synchronization

DB-9 connectors, 126

DC (direct current), 200

DDR memory, 142–143

DDR SO-DIMM, 6

DDR2 SO-DIMM, 6

DDR3, 142

DDR3 SO-DIMM, 6, 7, 145

DDR3L SO-DIMM, 6

DDR4, 142

DDR4 SO-DIMM, 6, 7, 146

DDR5, 142

DDR5 SO-DIMM, 6, 7, 146

decryption, 301

Desktop as a Service (DaaS), 256

desktop virtualization, 256

desktops, compatibility, 172

device drivers, 212–215

device failures, 282

device sharing, 218–220, 221–222

DHCP, 48, 83

IPv4 vs., 83–85

leases, 93

operations, 92–93

reservations, 86

scope, 93–94

servers, 73

digital subscriber line. See DSL

digitizers, 16

troubleshooting, 298

DIMMs, 6, 141

handling and installing, 144–145

removing, 145

See also SO-DIMMs

direct thermal printing. See thermal printers

direct-burial underground cables, 119–120

direct-lit LED, 14

disk mirroring/duplexing, 159

disk striping, 159

with distributed parity, 160

display, 12

broken screens, 296

display panel components, 14–16

LCD, 13

LED, 13–14

troubleshooting display issues, 290–292

types of, 13–14

display adapters, 188

DKIM records, 92

DMARC records, 92

DNS, 90

e-mail protection in, 92

operations, 90

record types, 90–91

servers, 73

docking stations, 23

Domain Name System. See DNS

Domain Naming Service. See DNS

DomainKeys Identified Mail (DKIM), 92

dotted-octet notation, 80

double data rate (DDR) memory. See DDR memory

DRAM. See dynamic RAM (DRAM)

drawing pads, 24

DSL, 68, 69, 101

DSL gateways, 57

DSL modems, 57

dual inline memory modules. See DIMMs

dual-channel memory architecture, 148–149

duplexing, 159, 225

Duplexing ADF (DADF), 225

duplexing assembly, 231, 237

DVDs, 160–161

DVI to HDMI cables, 137

DVI to VGA adapters, 137

dynamic address assignment, 83–86

Dynamic Host Configuration Protocol. See DHCP

dynamic RAM (DRAM), 141–142

See also RAM

E

ECC RAM, 149

edge-lit LED, 14

elasticity, 254

electromagnetic interference (EMI), 10

Electronics Industry Association/Telecommunications Industry Association (EIA/TIA), 117

electrostatic discharge (ESD)

precautions, 3, 7

and RAM, 144

e-mail

corporate e-mail configuration, 35

decrypting, 301

embedded SIM cards. See eSIM cards

EMI. See electromagnetic interference (EMI)

Encapsulated PostScript (.eps) files, 214

encryption, 182

hardware security module (HSM), 183

using TPM, 182–183

equivalent isotopically radiated power (EIRP), 70

error messages, 282

error-correction code (ECC), 149

eSATA, 168

cables, 128–129

ESD. See electrostatic discharge (ESD)

eSIM cards, 27

Ethernet

cables, 55

hubs, 55

MFD connections, 216–217

expansion bus architectures, 166

expansion cards, 188–192

Extended Unique Identifier-64-bit (EUI-64), 82

external monitors, 300

external print servers, 219

See also printers

external SATA cables, 128–129

extruders, 245

F

fan controls, 180–181

fans, 193

See also cooling mechanisms

Federal Communications Commission (FCC), 62

fiber optic cables, 116, 121–122

connectors, 133–134

fiber services, 100

fiber-to-the-curb/fiber-to-the-cabinet (FTTC), 56, 100

fiber-to-the-home (FTTH), 56, 100

fiber-to-the-premises (FTTP), 56, 100

fiber-to-the-node/fiber-to-the-neighborhood (FTTN), 100

file servers, 73

file shares, 73

file synchronization, 255–256

File Transfer Protocol. See FTP

firewalls, 53, 54

fixed wireless access. See FWA

flash drives, 155

flash memory, 155–156

form factors, 163, 171

small form factor (SFF), 165

frames, 44, 59

frequencies, 62–65

licensed, 69

frequency, 65

frozen system, 301

FTP, 48

F-type connectors, 133

full-array LED, 14

FWA, 68–69, 102

G

gateways, 86, 87

Global Positioning System. See GPS

Global System for Mobile Communications. See GSM

Google Workspace, synchronizing to an Android or iOS device, 38

GPS, 34, 35

not functioning, 302

graphics processing units (GPUs), 188

grinding noise, 280, 285, 309

GSM, 31

H

hard disk drives (HDDs), 152–153

replacing, 4–6

spindle speeds, 153

hard drives, 152–153

cables, 128–130

replacing, 4–6

hardware, 183

firewalls, 53

Internet connection hardware, 99

mounting hardware, 4, 5

networking, 50–60

virtualization, 186–188

harmonics, 207

HDDs. See hard disk drives (HDDs)

headers, 168–169

headsets, 22

heat sinks, 193–195

HHDs. See solid-state hybrid drives (HHDs/SSHDs)

hosted desktop model, 256

hotspots, 22, 30

hot-swappable devices, 123, 129

HTTP, 47

HTTPS, 47

hubs, 55

hybrid cloud, 251

hybrid heatsink, 195

hypervisors, 256, 259, 262, 263, 264

installing and creating a virtual machine, 264, 265

installing the guest operating system, 264–267

I

IDE, 130

IDE drives, installing, 157–158

IEEE 802.11, 26

IEEE 802.11ah, 69

IEEE 802.3af (Standard PoE), 54

IEEE 802.3at (PoE+), 55

IEEE 802.3bt (PoE++), 55

images per minute (ipm), 225

IMAP4, 74

impact printers, 240–241

components, 243

maintenance, 244

print heads, 241–243

See also printers

impedance, 195

indicator lights, 282, 285, 300

Industrial, Scientific, and Medical bands. See ISM bands

Information Technology eXtended. See ITX

Infrastructure as a Service (IasS), 251

inkjet printers, 234

carriage belts, 237

duplexing assembly, 237

feeders, 236

ink cartridges, 235

maintenance and cleaning, 237–238

paper trays, 236

print heads, 235–236

print process, 237

rollers, 236

See also printers

in-plane switching (IPS) display, 13

insulation displacement connectors (IDCs), 134–135

Integrated Drive Electronics. See IDE

integrated print servers, 219

See also printers

intermittent shutdowns, 279

internal clouds, 250

internal print servers, 219

See also printers

International Telecommunication Union (ITU), 62

Internet appliances, 75

Internet connection types, 99

cable services, 100

cellular services, 101

connection hardware, 99

DSL, 101

fiber services, 100

satellite connections, 99–100

wireless Internet service providers (WISPs), 101–102

Internet of Things (IoT), 76

Internet SCSI (iSCSI), 130

intrusion detection systems (IDSs), 75

intrusion prevention systems (IPSs), 75

inverters, 16

IP addressing, 79–82

IP conflicts, 318

IPv4 addresses, 79, 80

vs. DHCP, 83–85

vs. IPv6, 82

IPv6 addresses, 79, 81–82

vs. IPv4, 82

IPv6 DHCPv6, 86

IPv6 link-local addresses, 86

ISM bands, 63–64

ITX, 165

J

jitter, 316

K

keyboards

replacing, 3

sticking keys, 299

L

LANs, 51, 102

laptops

hardware/device replacement, 2–11

major components, 2

RAM, 145–147

system board, 3

laser printers, 228

cleaning, 232–234

components, 229–231

duplexing assembly, 231

fuser assembly, 230–231

imaging drum, 230

imaging process, 228–229

maintenance, 231–232

pickup roller and separation pad, 231

transfer belt, 231

transfer roller, 231

See also printers

latency, 316

LCD displays, 13

LED displays, 13–14

legacy/embedded systems, 76

light-emitting diodes (LEDs), 13

Lightning connectors, 21, 136

line-of-sight (LoS) services, 69

wireless Internet service, 101–102

link lights, 192

link-local addresses, 81, 318

Linux

adding an Ethernet printer, 217

device drivers, 213

enabling and pairing Bluetooth, 68

verifying hardware virtualization is enabled, 187–188

liquid cooling systems, 193, 197

liquid damage, 298

load balancers, 75

local area networks. See LANs

local hosts, 50

local multichannel distribution service (LMDS), 69

location services, 32–34

log entries, 282

logical address space, 184

logical addresses, 79

See also IP addressing

long-range fixed wireless connectivity, 68–69

loopback addresses, 80

loopback plugs, 111

M

M.2 drives, installing, 158

M.2 form factor, 9

M.2 interface, 169–170

M.2 SSD, 155

MAC addresses, 59, 79

macOS

adding an Ethernet printer, 217

device drivers, 212

enabling and pairing Bluetooth, 67–68

mail servers, 74

malware, 299

managed switches, 51

MANs, 102

manufacturers, 170

MDM. See mobile device management (MDM)

media access control (MAC) addresses, 59, 79

memory

architectures, 141–142

capability, 170

cards, 155, 156

error-correcting, 149

flash memory, 155–156

replacing, 6–9

shared memory, 9

virtual, 149

See also RAM

memory management units (MMUs), 149

metered utilization, 253

metering, 253

metropolitan area networks. See MANs

MFDs, 210–211

automatic document feeders (ADFs), 225

device connectivity, 215–217

device drivers, 212–215

device sharing, 218–220, 221–222

initial configuration, 211–212

network scan services, 224

wireless printers, 217

micro-ATX, 165

microphones, 16

microSD. See SD cards

Microsoft Surface Dock, 23

micro-USB, 20, 125

See also USB

mini-ITX (mITX), 165

Mini-PCIe, 9, 167

mini-SATA. See mSATA

miniSD. See SD cards

mini-USB, 20, 125

See also USB

mirroring, 256

mobile application management (MAM), 34, 35–36

mobile device management (MDM), 34, 35

mobile device synchronization, 36–39

mobile devices

charging, 296

compatibility, 172

troubleshooting, 295–302

See also laptops

modular power supplies, 206

Molex connectors, 135–136, 203

monitors, external, 300

motherboards

24-pin adapters, 205

compatibility, 170–172

connector types, 165–170

form factors, 163–165

headers, 168–169

multisocket, 172–173

mounting hardware, 4, 5

mSATA, 154

multicore CPUs, 185

multifunction devices. See MFDs

multiple RAID, 160

multithreading, 186

MX records, 91

N

nano-ITX, 165

native virtualization, 186–188

near-field communication (NFC), 21, 70

near-field scanners, 10–11

nested RAID, 160

network adapters. See NICs

network addresses, 79

See also IP addressing

network connectivity

Bluetooth, 21, 31–32

cellular location services, 32–34

enabling/disabling cellular communication, 27–28

GPS, 34, 35

GSM vs. CDMA, 31

hotspots, 22, 30

mobile application management (MAM), 34, 35–36

mobile device communication, 26–28

mobile device management (MDM), 34, 35

mobile device synchronization, 36–39

preferred roaming lists (PRLs), 31

product release instructions (PRIs), 31

wireless generations, 28–30

network hosts, services, 72–76

network interface cards. See NICs

network scan services, 224

network switches, 59

network TAP (test access point), 111, 112

network types, 102–103

networking

hardware, 50–60

software-defined networking (SDN), 60

troubleshooting problems, 314–318

unavailable resources, 317

Next Generation Form Factor (NGFF). See M.2 interface

NICs, 57–59, 191–192

Non-Volatile Memory Express. See NVMe drives

NVMe drives, 6, 153, 154

O

on demand, 254

onboard video cards, 188

one-way synchronization, 256

operating systems (OSs)

missing drives, 287

OS not found, 287

optical drives, 160–161

optical network terminals (ONTs), 56

organic LED (OLED), 14

Outlook (Exchange), synchronizing to an Android or iOS device, 38–39

overheating, 278, 292, 298

owner’s manual, 3

P

packets, 44

pages per minute (ppm), 225

PANs, 32, 102

parallel ATA (PATA), 154

drives, 130

passive cooling, 193

passive heatsink, 195

passwords, 179

boot passwords, 182

patch cables, 53

patch panels, 52–53, 134–135

PCI, 166

PCIe buses, 6, 154, 166–167

PCIe connectors, 203

PCIe lane, 166

performance, sluggish, 278, 301

peripheral cables, 122

Peripheral Component Interconnect. See PCI

personal area networks. See PANs

physical addresses. See MAC addresses

pico-ITX, 165

piezo print heads, 236

Platform as a Service (PaaS), 252

plenum space, 120

plenum-rated cables, 120

Plug and Play (PnP), 215

point of presence (POP), 133

POP3, 74

port clusters, 163, 164

port flapping, 316

port replicators, 23

ports, damaged, 298

POST beep codes, 275–276

PostScript, device drivers, 213–214

power loss, 277, 299

Power over Ethernet (PoE) injectors, 54, 55

Power over Ethernet (PoE) standards, 54–55

Power over Ethernet (PoE) switches, 54, 55

power supply rails, 202

power supply units (PSUs), 200

auto-switching, 202

input, 200–202

installation notes, 207–208

modular power supplies, 206

number of devices/types of devices to be powered, 207

output, 202–205

redundant power supplies, 205

switched input, 201

terminology, 201–202

preferred roaming lists (PRLs), 31

prefetching, 142

print head stepper motor, 236

print heads, 235–236

print servers, 73

print spooler, 307, 308

Printer Control Language (PCL), device drivers, 213, 215

printers, 307

3-D, 244–246

automatic document feeders (ADFs), 225

calibration, 227–228

cloud printing, 220

configuration settings, 220–221

impact, 240–244

inkjet, 234–238

laser, 228–234

network scan services, 224

paper jams and feeding problems, 306

print servers, 219, 220

public and shared, 218–219

remote printing, 220

security, 222–224

thermal, 239–240

troubleshooting, 304–311

wired, 218, 222

wireless, 217, 218, 222

See also MFDs

private addresses, 80

private clouds, 250

product release instructions (PRIs), 31

protocols, 44–45

connection-oriented vs. connectionless, 45–48

See also specific protocols

proxy servers, 75–76

public addresses, 80

public clouds, 250

public printers, 218

See also printers

punch block, 134–135

punchdown block, 134–135

punchdown tool, 108–110

Q

quad-channel memory architecture, 149

quick connect block, 134–135

R

radio transmit power, 70

radio-frequency identification (RFID), 70

RAID, 159–160

failure, 286

troubleshooting, 285–287

RAM, 140

confirming RAM installation, 148

double data rate (DDR) memory, 142–143

dual inline memory modules (DIMMs), 141, 144–145

dynamic RAM (DRAM), 141–142

error-correcting, 149

laptop RAM, 145–147

memory architectures, 141–142

packages, 140–145

performance configurations, 148–149

removing, 8

replacing, 6–9

SO-DIMMs, 145–147

synchronous DRAM (SDRAM), 142

virtual, 149

rapid elasticity, 254

read/write failure, 286–287

received signal strength indicator (RSSI), 70

redundant power supplies, 205

registered jack (RJ) connectors, 131–133

remote desktop services (RDS), 256

remote hosts, 50

remote printing, 220

resources, 50

Reversing ADF (RADF), 225

RF spectrum, 69

RJ-11 connectors, 131

RJ-45 connectors, 131, 132

ROM, 173–174

routers, 50

S

sandboxing, 259

SANs, 103

SATA, 153, 154, 168

SATA buses, 6

SATA cables, 128–129, 203

SATA drives, installing, 156–157

satellite connectivity, 68, 99–100

SCADA, 76

scalability, 254

scaling, 253

scatternet, 32

SCSI, 130

SD cards, 156

SDRAM. See synchronous DRAM (SDRAM)

Secure Boot, 180, 181–182

Secure Shell (SSH) protocol, 47

security

audit logs, 223

badging, 223

biometrics, 10

mobile device management (MDM), 34, 35

near-field scanners, 10–11

overview, 9

physical, 10

printers, 222–224

secure print, 224

two-factor authentication, 36

user authentication, 222–223

Sender Policy Framework records, 92

serial ATA. See SATA

Serial Attached SCSI (SAS) devices, 21, 130

serial connectors, 126

serial interfaces, 21

servers, 50

compatibility, 172

roles, 73–74

shared memory, 9

shared printers, 218–219

See also printers

shared resources, 252–253

shielded twisted pair (STP) cables, 118–119

shutdowns

intermittent, 279

troubleshooting projector shutdowns, 292

SIM cards, 27

SIMM, 141

single core CPUs, 185

single inline memory module. See SIMM

single memory channel, 148

sluggish performance, 278, 301

Small Computer System Interface. See SCSI

small form factor (SFF), 165

small office/home office networks, 79–88

S.M.A.R.T. failure, 286

smoke, 279

SMTP, 74

SO-DIMMs, 6, 7, 145–146

handling and installing, 146–147

Software as a Service (SaaS), 252

software firewalls, 53

See also firewalls

software-defined networking (SDN), 60

SOHO networks, 79–88

solid-state drives (SSDs), 153–155

replacing, 4–6

solid-state hybrid drives (HHDs/SSHDs), replacing, 4–6

sound cards, 189–190

spam gateways, 75

speakers, 22, 301

speed, 65, 315

speed lights, 192

SPF records, 92

spinning pinwheel of death (SPoD), 277

SSDs. See solid-state drives (SSDs)

SSHDs. See solid-state hybrid drives (HHDs/SSHDs)

SSIDs, 318

stateful packet inspection (SPI), 53

Stateless Address Autoconfiguration (SLAAC), 86

static IP addresses, 86, 87

status indicators, 192

sticking keys, 299

storage area networks. See SANs

storage drives, troubleshooting, 285–287

Subscriber Identification Module cards. See SIM cards

supervisory control and data acquisition. See SCADA

swap files, 149

swap spaces, 149

switches, 51, 59

synchronization, 36–37

Apple iCloud to an Android device, 37–38

Google Workspace to an Android or iOS device, 38

Outlook (Exchange) to an Android or iOS device, 38–39

synchronous DRAM (SDRAM), 142

syslog, 74

system compatibility, 172

system date/time, 281

system lockups, 281

T

T568A/B standards, 132–133

TCP

ports and protocols, 44–45

vs. UDP, 47

TCP/IP, 44

terminating blocks, 134–135

tethering. See hotspots

TFTP, 48

thermal conductors, 195–197

thermal interface material (TIM), 195

thermal pads, 195–196

thermal paper, 240

thermal paste, 196–197

thermal print heads, 236

thermal printers, 239–240

See also printers

thermal throttling, 197

thermoplastic material, 245

thrashing, 149

throttling, 197, 253

Thunderbolt, 126–127

ports, 23

tone generators. See toner probes

toner probes, 107–108

tools

cable strippers, 106

cable testers, 110

crimpers, 106

loopback plugs, 111

network TAP (test access point), 111, 112

punchdown tool, 108–110

toner probes, 107–108

Wi-Fi analyzers, 107

touch calibration, 299

touch pens, 22

touchpads. See trackpads

touchscreens, 16, 300

TPM, 179–180, 182–183

trackpads, 24

Transmission Control Protocol. See TCP

triangulation, 33

triple-channel memory architecture, 149

Trivial FTP. See TFTP

troubleshooting, 275

application crashes, 280

attempts to boot to incorrect device, 281

burning smell and smoke, 279

capacitor swelling, 280

connectivity problems, 297

fans spin and no power to other devices, 282

grinding noise, 280

inaccurate system date/time, 281

indicator lights, 282

intermittent device failures, 282

intermittent shutdowns, 279

log entries and error messages, 282

mobile device issues, 295–302

networking issues, 314–318

no power, 277

overheating, 278

power-on self-test beep codes, 275–276

printer issues, 304–311

proprietary crash screens, 276–277

RAID array problems, 285–287

sluggish performance, 278

storage drives, 285–287

system lockups, 281

video, projector and display issues, 290–292

troubleshooting methodology, 272–273

Trusted Platform Module. See TPM

twisted nematic (TN) display, 13

twisted pair (TP) cables, 116, 117

two-factor authentication, 36

two-way synchronization, 256

TXT records, 91

U

UDP

ports and protocols, 44–45

TCP vs., 47

UEFI, 174

See also BIOS/UEFI

unified threat management (UTM), 75

UNII bands, 64

universal serial bus. See USB

Unlicensed National Information Infrastructure (UNII) bands. See UNII bands

unmanaged switches, 51

unshielded twisted pair (UTP) cables, 118

USB, 18–19

connection types, 124

connectors, 122–125

MFD connections, 216

permissions, 178–179

standards, 124

See also micro-USB; mini-USB; serial interfaces

USB to Ethernet adapters, 138

USB-C, 19, 21, 125

user authentication, 222–223

User Datagram Protocol. See UDP

V

vertical alignment (VA) display, 13

video

adapters and connectors, 137

cables and connectors, 127–128

cards, 188

troubleshooting video, projector and display issues, 290–292

virtual address space (VAS), 184

virtual desktop infrastructure (VDI), 256

virtual local area networks. See VLANs

virtual machine managers (VMMs), 261

virtual memory, 149

virtual private networks. See VPNs

virtualization, 259

application virtualization, 260–261

cross-platform virtualization, 260–261

desktop, 256

emulator requirements, 262

hypervisors, 256, 259, 262, 263–267

network requirements, 263

purpose of virtual machines, 259

resource requirements, 261–262

sandboxing, 259

security requirements, 262–263

test-driven development, 260

VLANs, 96

VoIP, poor quality, 316

volts, 206

VPNs, 94–95

W

WANs, 51, 102

wattage rating, 206–207

watts, 206

web servers, 74

webcams, 15, 22

wide area networks. See WANs

Wi-Fi, antenna connector/placement, 15

Wi-Fi analyzers, 107

Windows

adding an Ethernet printer, 217

device drivers, 212, 213

enabling and pairing Bluetooth, 66–67

verifying hardware virtualization is enabled, 187

Windows Biometric Framework (WBF), 10

See also security

wire snips, 106

wire strippers, 106

wireless APs (WAPs), 52

wireless cards, replacing, 9

wireless generations, 28–30

wireless local area network. See WLAN

wireless network connectivity

enabling/disabling Wi-Fi communication, 28

See also network connectivity

wireless networking standards, 65–66

wireless printers, 217

WLAN, 103

power and signal strength, 70

X

x64 architecture, 184

x86 architecture, 184–185

x86-64, 184

x86-based 64-bit ISA, 184

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