To perform the initial configuration of Virtual Office, complete the following steps:

1. Launch the Virtual Office web interface (https:// <virtual office server> /vo) and authenticate as a user with administrative rights (for example, Admin).

2. When the Virtual Office page loads for administrative users, you will see a set of Administrative links in the Navigation frame that are not present for normal users, as shown in Figure 14.1.

Figure 14.1. Virtual Office administration view.

3. Select Environment in the Navigation frame.

4. Configure Virtual Office as required for your environment and click OK to save your changes. There are three tabs available in the Environment page:

Team Configuration—Virtual teams enable you to create virtual ad-hoc groups that can share resources and information through a centralized portal dedicated for that purpose. More information on virtual teams is provided later in this chapter. To configure your virtual team environment, provide the requested information and click Save:

Virtual Teams—Enables/Disables Virtual Team functionality.

Allow access to existing teams—Enables/Disables access to existing virtual teams. When enabled, existing teams are accessible, even if virtual teams and/or new team creation is disabled.

Enable Team Creation—Enables you to enable virtual team creation. This is enabled by default. When disabled, no virtual team functionality is available.

Manage Team Access—Click Edit to specify those users who have rights to create virtual teams.

Team File Share—Click Edit to specify the location where virtual team members will be allowed to store shared files. File sharing requires Native File Access (NFA) capabilities of OES NetWare because the location to which virtual team files will be stored must be configured as a CIFS share point. For more information on NFA and configuring a CIFS share point, see Chapter 3, “OES NetWare Clients.”

SMTP Address—Click Edit to specify the IP address or DNS name of your SMTP mail server. This is required if you want Virtual Office to be able to send email notifications to virtual team members.

Chat Server IP Port—Specifies the TCP port that will be used for chat communications for virtual teams.

Portal Information—This page enables you to define how your Virtual Office portal can be used. There are three options on this page:

Portal Containers—Sets those contexts from which users can log in and access Virtual Office. Effectively, this restricts the list of potential Virtual Office users to those within the contexts you specify.

Portal Locations—If you are running Virtual Office on multiple servers, make sure that all portal addresses are listed here. Remember, you can specify the same storage location for multiple Virtual Office portals.

Teams—Lists all virtual teams that have been created on the selected Virtual Office portal.

Logging—This page enables you to configure the information that will appear in Virtual Office log reports. Virtual Office logs can help you track service usage and diagnose problems. Typically, you won’t use logging because of the overhead that it requires, but it is useful for gathering environment and troubleshooting information:

Logging—Check this box to enable logging.

Logging Level—Sets the level of logging that will be performed. There are three levels of information you can obtain from the logging report. It’s counter-intuitive, but selecting Low will log all available information, Medium limits logging output, and High restricts log output even more.

Logging Modules—Enables you to specify the specific Virtual Office modules that you want to include in the logging. Leave the field blank to log all modules.

Logging to Standard Error—Check this box to log to the defined Standard Error device. By default, this is the Tomcat logger screen.

Logging to Standard Out—Check this box to log to the defined Standard Out device. By default, this is the Tomcat logger screen.

Logging to File—Check this box to send the log to a file. By default, the log file is SYS:TOMCAT4WEBAPPSNPSWEB-INFDEBUG.XML.

When you have completed the initial configuration of Virtual Office, you can move on to the configuration of the services available through the Virtual Office portal.

There are several Virtual Office services that ship with OES NetWare, but to use each you must perform some basic configuration, primarily centered around enabling the service and specifying the location of the service on the network.

To configure the various Virtual Office services, complete the following steps:

1. Launch the Virtual Office web interface (https:// <virtual office server> /vo) and authenticate as a user with administrative rights (for example, Admin).

2. Select Services in the Navigation frame to open the Services configuration page.

3. Use the tabs provided on the Services page, as shown in Figure 14.2, to configure Virtual Office services. If you don’t select Enable on any of these tabs, that service will be removed from your Virtual Office web page:

Company Info—Use this option to specify the information that will appear in the News field in the Virtual Office web page. Enter regular text or HTML in the text box to specify the information that should appear in the News field.

NetStorage—You must have NetStorage installed and configured before enabling this service. For more information on NetStorage, see Chapter 12, “OES NetWare File Access.” Specify the location of the NetStorage service to be used by Virtual Office. You can run NetStorage from the same server that is running Virtual Office or from a different server, or specify a custom location for the NetStorage service. Unless you are using the default local location for NetStorage, you have to provide the complete IP or DNS path to the NetStorage service.

iPrint—You must have NDPS and Novell iPrint installed and configured before enabling this service. For more information on iPrint, see Chapter 11. Specify the location of the iPrint service to be used by Virtual Office. You can run iPrint from the same server that is running Virtual Office or from a different server, or specify a custom location for the iPrint service. Unless you are using the default local location for iPrint, you have to provide the complete IP or DNS path to the iPrint service.

eGuide—You must have eGuide installed and configured before enabling this service. For more information on eGuide, see the OES NetWare online documentation. Specify the location of the eGuide service to be used by Virtual Office. You can run eGuide from the same server that is running Virtual Office or from a different server, or specify a custom location for the eGuide service. Unless you are using the default local location for eGuide, you have to provide the complete IP or DNS path to the eGuide service.

ZENWorks—You must have ZENWorks for Desktops installed and configured before enabling this service. When enabled, certain ZENWorks services can be accessed through Virtual Office, such as application distribution. For more information, see the OES online documentation.

Bookmarks—Virtual Office enables you to specify default web links that you want to appear on the Virtual Office Navigation bar and/or a User’s Virtual Office web page.

Email—You must have an email service installed and configured before enabling this service. There are two steps to making a user’s email available through Virtual Office, as follows. First, you specify the type of email system with which Virtual Office will integrate, and then you click the Edit button next to the server link to specify the type and location (IP or DNS name) of the mail server to which Virtual Office should attach.

Public Webpage—Enables/Disables users’ ability to configure personal web pages that will be accessible through Virtual Office. Users will do the Public web page configuration if you enable the service.

Change Password—Enables/Disables users’ ability to change their passwords, both regular and Universal, through Virtual Office. This can be an important self-service tool to reduce burden on your help desk.

Web Search—Configures access to QuickFinder web search through Virtual Office. You must have QuickFinder installed and configured prior to accessing it through Virtual Office. You can run QuickFinder from the same server that is running Virtual Office or from a different server. Unless you are using the default local location for QuickFinder, you have to provide the complete IP or DNS path to the QuickFinder service.

Figure 14.2. Virtual Office services configuration.

After you have configured the various Virtual Office services to your satisfaction, Virtual Office is ready to use.

There are certain services that are available only within the context of a virtual team. These special services are designed to enhance communication and productivity between the members of a virtual team. Clicking the Teams icon in the Header frame (see Figure 14.3) will open a web page from which the team-specific services are available:

Discussion—Team members can use the Discussion service as a weblog of sorts to capture online discussions and exchange ideas and messages. The discussion threads are accessible by all members of the team.

Files—Team members can use the Files service as a web-based file-sharing tool. Files can be created, uploaded, deleted, and browsed through this service. The Files service uses the Team File Share location specified during the configuration of Virtual Office, discussed previously.

Chat—Enables members of a virtual team to communicate through instant messaging. With the Chat service, you can do instant messaging with the members of your virtual team, but the instant message capabilities have been enhanced so that you can save conversations, invite multiple users to join a single chat session, and indicate when you are not available to chat.

Links—The Links service enables you to create a list of team-related links that can be shared among team members to facilitate research or collaboration.

Figure 14.3. Default virtual team portal in Virtual Office.

In addition to the team-specific services available through the Virtual Team link, there are two other resources available to virtual team members:

Calendar—From the Navigation frame, select Show Team Calendar. From this page, you can schedule team-related events and appointments and share this information with team members.

Team Web Page—From the Navigation frame, select Show Team Webpage. The team web page provides basic information about the virtual team, including its purpose, team members, and lists of published web links and files that the team wants to make readily available.

As the owner of a virtual team, there are several management tasks available to you for configuring and managing your virtual team. After you have created a virtual team, open the team web page to perform one or more of the following tasks:

Show team members—From the Team Membership column, select Show Team Members and then click Membership.

Invite a user—From the Team Membership column, select Invite a User and then click Add. When invited, a user can choose to accept or reject the invitation.

Approve a request—From the Team Membership column, select Approve a Request and then click Approve or Deny.

Show team owners—From the Team Membership column, select Show Team Owners and then click Add. After they’re added, new team owners have the same rights you do, including the capability to remove you as an owner! For this reason, make sure team ownership is handed out carefully.

Show blocked users—From the Team Membership column, select Show Blocked Users and then click Add. This option enables you to manage team membership by exception, rather than having to specify each user who should be a member.

Show team properties—From the Team Membership column, select Show Team Properties. From this page, you can update the name, description, or services associated with a virtual team.

Set notify preferences—From the Team Membership column, select Set Notify Preferences and select each event for which you want team members automatically notified via email.

Delete this team—From the Team Membership column, select Delete this Team and then click Delete twice more. When a virtual team has served its purpose, you can delete it very easily.

As you can see from this list, virtual team owners have several tools at their disposal to manage the operation of the team portal, control access to the team portal, and make sure that usage of the team portal is only for designated purposes.

You must be a member of a virtual team to have access to information and services associated within that virtual team. To request membership in a virtual team, complete the following steps:

1. Launch the Virtual Office web page, which is available at http://<server DNS name or IP address>/vo by default.

2. Select Join Virtual Team in the Navigation bar.

3. Select the team you want to join from the list of available teams and click Join.

4. Click Request to request permission to join the team of the team’s owner. Click OK to finish the team-joining process.

After the owner approves your request, you become a member of the team and will have access to the virtual team resources. Any user can request membership to virtual teams, but membership is granted only when approved by the virtual team owner.

Using QuickFinder Server Manager, you can create and configure search sites, also called virtual search servers, and then begin adding indexes to them. To create a new search site, do the following:

1. Click Global Settings in the Header frame to open the Global Settings page, as shown in Figure 14.5.

Figure 14.5. Global Settings page in QuickFinder Server Manager.

2. Open the Add Virtual Search Server page. There are three ways to do this: click Add in the Header frame, select Add from the Navigation frame under the Virtual Search Server heading, or click Add New Virtual Search Server in the Content frame.

3. Provide the required information and click Add.

The following fields are provided on the Add page:

Name—This field is required; specify a name for the new search site. This is typically the DNS or domain name of your server. When QuickFinder receives a query, it must determine which of the available search sites it should use to handle the request. There are two ways to do this:

Match the domain name in the search query with a search site name in QuickFinder.

Use the SITE=searchsitename query parameter to find matching search site names.

Aliases—Specify a secondary name for the search site. This is typically the IP address of your server. An alias name typically follows one of two conventions:

An IP address could be used either in the domain name portion of a URL or be included in a search query using the &site query parameter. Using an IP address in place of a domain name to select a search site works only in a hardware virtual server configuration where each search site has its own unique IP address. For more information on virtual web servers, see the discussion on Apache Web Server earlier in this chapter.

You can also use any other numeric or textual value that can be passed as the value of the &site query parameter.

Location—Specify the path where you want the index and configuration files to be stored. If this field is left blank, QuickFinder will store the search site files in SYS:NSEARCHSITES<NAME>, where <NAME> is the name you have assigned to this search site. The location can be set to any volume on the server where QuickFinder is installed, but not on other servers.

QuickFinder supports two types of indexes:

Crawled—Follows hypertext links until it reaches a dead end. QuickFinder can crawl one or more websites, specific areas of a website, or specific URLs, all the way down to specific filenames.

File system—Indexes content on a file server. QuickFinder can index one or more paths on multiple volumes, including Storage Area Network (SAN) systems.

There are two forms you can use to create each type of index: the standard form and the advanced form. The standard form is discussed here. For information about the advanced form, see the OES online documentation.

QuickFinder can search across multiple indexes within a single search site, but cannot search across multiple search sites.

To create a new crawled index, complete the following steps from QuickFinder Server Manager:

1. In the Define a New Index box, select New Crawled Index and click Define Index.

2. In the Define Crawled Index screen, provide the required information and click Apply Settings:

Index name—Specify a name for the new index. The name can be a word, phrase, or numeric value. If you are going to have a large number of indexes, you should use a naming scheme so that you can effectively manage your indexes. Keep in mind that the index name will be visible to users, so you might want to choose a name that will mean something to them.

URL of website—Specify the URL of the website you want to index. You can enter a URL by itself or include a path down to a specific file level. The standard index form includes two URL fields. Click Add more URLs to specify more than two URLs to be indexed.

To create a new file system index, complete the following steps in QuickFinder Server Manager:

1. In the Define a New Index box, select New File System Index and click Define Index.

2. In the Define File System Index screen, provide the required information and click Apply Settings:

Index name—Specify a name for the new index. The name can be a word, phrase, or numeric value. If you are going to have a large number of indexes, you should use a naming scheme so that you can effectively manage your indexes. Keep in mind that the index name will be visible to users, so you might want to choose a name that will mean something to them.

Server path to be indexed—Specify the absolute path to the folder containing the information that you want indexed—for example, SYS:MARKETINGCOLLATERAL.

Corresponding URL prefix—Specify the URL that should be used by the search results page to access the individual files. This corresponds to a document directory (Document Root) that has been defined on the web server. For more information on document directories, see the discussion on Apache Web Server in Chapter 13, “OES Web Foundations.”

You can specify multiple paths for a single index by clicking Add More Paths.

When you define an index, you must generate it before it can be used for searching. This is the actual process of examining website content or web server files to gather keywords, titles, and descriptions and place them in the index file.

To generate a newly defined index, click Generate next to the specific index that you want to generate. This will open the Active Jobs screen, from which you will see the status of the current indexing jobs. If there is no current index job, the status page will read No indexing jobs are currently running or defined. To cancel the current indexing jobs, click Cancel in the Action column.

QuickFinder can automatically update your indexes on specific dates and times by scheduling events. To configure an automatic generation event, complete the following steps in QuickFinder Server Manager:

3. Select Scheduling in the Navigation frame and click Add Event.

4. At the Schedule a New Event screen, provide the required information and click Apply Settings:

Dates, days of week, and time—Specify the month, days, days of the week, or time (in hours and minutes) when you want QuickFinder to run the event. You can use the Ctrl and Shift keys to select multiple dates and times.

Operation—Select the type of operation you want performed on your indexes. Update will add any new content from the website or file system to the index file. Optimize will remove unnecessary content and make the index file smaller and faster. Regenerate replaces the existing index with a new one.

Perform operations on—Determine whether you want the chosen operation performed on all indexes (collections) in the search site or only on specified indexes. If you have large indexes, it might be best to create multiple events to update indexes at different times.

After the schedule is configured, the index will be automatically updated at the frequency specified in the schedule.

General service settings define error log and site list settings for all search sites. The General Services Settings page is shown in Figure 14.6:

Product Update Settings—This section enables you to receive notifications of updates to QuickFinder software automatically as they become available.

Administrator Authentication Settings—This section enables you to enable/disable authentication and secure communications for QuickFinder Server Manager.

Error Log Settings—The following settings enable you to configure the error log on QuickFinder:

Log Errors To—Select where you want log results displayed. You can choose to log errors to a file, to the console, or both. Click the View Log button to see the error log directly from QuickFinder Server Manager.

New Log When Services Load—When set to Yes, this option starts a new log file each time you restart the QuickFinder.

Maximum Log Size (Bytes)—Limit the size of the log file to the size you specify (in bytes).

Email Settings—These settings enable you to set up email notifications for errors that occur on QuickFinder:

Enable Email Services—Enables/disables email notifications for QuickFinder. Note that this is a global setting that affects all search sites configured in QuickFinder.

Outgoing SMTP Hostname—Specify the DNS name of the outgoing SMTP mail server.

Outgoing SMTP Port #—Specify the port to which the SMTP mail server is listening. Default: port 25.

Outgoing SMTP User ID (conditional)—If the SMTP server requires authentication, specify a valid user ID for use by QuickFinder here.

Outgoing SMTP Password (conditional)—If the SMTP server requires authentication, provide the password associated with the user ID provided for use by QuickFinder.

Server Management Settings—The following settings define some general characteristics of the QuickFinder:

Maximum Number of Active Index Jobs—Limits the number of indexing jobs that can run at the same time. Default is 5.

Default Location of Virtual Search Servers—Specifies the path to where you want all search site files to be stored, including index and configuration files. Changing this setting won’t move existing sites to a new location, but all new search sites will be placed here.

Detect Manual Search Server Changes—When set to Yes, this option directs QuickFinder to reload configuration files that are modified manually, instead of using QuickFinder Server Manager.

Seconds Between Checking for Changes—Specifies how often QuickFinder will look for manually modified configuration files, in seconds.

Detect Template Changes—When set to Yes, this option directs QuickFinder to check automatically for modifications to search or print, or error templates used by QuickFinder.

Seconds Between Checking for Template Changes—Specifies how often QuickFinder should reload search, print, results, and error templates, in seconds. Any changes to templates will be recognized within the time period specified here.

When you are done making changes, click Apply Settings.

Search service settings enable you to turn search capabilities on or off and manage debugging and statistics settings. The Search service settings are shown in Figure 14.7 and include the following:

General Search Settings—These settings enable you to enable/disable the primary search features of QuickFinder:

Enable Search Service—This option enables search services for all search sites on the QuickFinder.

Enable Highlighter Service—This option configures QuickFinder to highlight instances of the search term or phrase within the searched documents.

Debug Settings—These settings enable you to keep a log of all searches and query results going to all search sites. Typically, this option is used only when troubleshooting a problem with a search because the log file can grow very quickly:

Enable Search Debugging—Enables/disables debugging of searches.

Log Debug Messages To—Specifies whether debug messages should be logged to a file, to the server console, or to both. Server console messages are viewable from the Tomcat servlet container console screen.

New Log When Servlet Loads—Specifying Yes will restart the debug file whenever QuickFinder is restarted.

Maximum Log Size (Bytes)—Specifies the size of the debug file, in bytes.

Statistics Settings—Search statistics can provide you with information that can help you optimize QuickFinder over time to improve search performance:

Enable Search Statistics Logging—When set to Yes, this setting generates an updated log file containing statistics about searches performed against all search sites on your QuickFinder.

Seconds Between Statistics Updates—Specifies the time, in seconds, between updates of the statistics log file.

Log Statistics To—Specifies whether statistics log messages should be logged to a file, to the server console, or both. Server console messages are viewable from the Tomcat servlet container console screen.

Maximum Log Size (Bytes)—Specifies the size of the statistics log file, in bytes.

New Log When Servlet Loads—Specifying Yes will restart the statistics log file whenever QuickFinder is restarted.

Log Error If Search Time Exceeds (Seconds)—Specifies the timeout, in seconds, before QuickFinder should record the current search as exceeding the specified time limit on the statistics display.

Figure 14.7. Search Service Settings page in QuickFinder Server Manager.

When you are done making changes, click Apply Settings.

This page manages Print services and has the same options and parameters described in the Search section. Click Apply Settings to save any changes you make to this page.

QuickFinder Synchronization enables you to manage multiple QuickFinder instances from a single administration interface. Changes made to one server are automatically replicated to the other servers in the cluster. You can also synchronize QuickFinder files across multiple QuickFinder instances, including generated indexes, configuration settings, and search results templates. For more information on using QuickFinder Synchronization, see the OES online documentation.

General settings enable you to manage query, response, and error log settings for all newly created search sites. The general default site settings are shown in Figure 14.8 and include the following:

Query Settings—This section enables you to configure general query parameters:

Default Query Encoding—Specifies an encoding that represents the character set encoding that most of your user queries will use. Default is UTF-8.

Maximum Query Duration (Seconds)—Specifies the maximum duration of any query, in seconds. Any query that reaches this limit will terminate whether or not the query has actually finished. Default is 30 seconds. This option helps you protect server resources from malicious rogue searches, which are intended to slow site performance by consuming server resources.

Enable Stop-Words Processing—This option instructs QuickFinder to ignore insignificant search words (stop words), such as articles, conjunctions, or prepositions. A list of common stop words is configured by default, but you can modify the list by clicking Edit List.

Enable Synonym-Enhanced Search Results—This option enables search users to expand their search results to include synonyms of the original search terms. This is kind of like doing a Thesaurus search that can help uncover related information using similar, but not exact, words to those being searched for. You can modify the synonym list by clicking Edit List.

Query Logging—This section enables you to configure a query log to track how QuickFinder is being used:

Enable Query Logging—Enables/disables query logging, which captures information about user queries, including total number of searches performed (for the current logging period); top 100 search terms; load statistics; and information about queries that resulted in a Not Found error message. This information can be used to optimize the configuration of your search service to improve performance.

Exclude These IP Addresses—Enables you to specify those IP addresses to exclude from the query log. Separate each address by a space or hard return. This enables you to exclude internal addresses, for example, so you can focus your logs on external search requests.

Log Period—Enables you to specify the length of the log period. At the end of each log period, QuickFinder will start a new log file and automatically generate a report from the old log file.

E-mail Log Reports—Enables you to specify the email addresses where you want new log reports sent. Separate multiple addresses by a space or hard return. This option will not appear if email services are disabled on your QuickFinder Server. Email services configuration is available from the Global Settings page. Under Services Settings, select General and look for the E-mail Settings section.

Available Log Reports—Enables you to view previously generated log reports. To do so, select the report you want to view and then click View Report.

Template to Use When Generating Reports—QuickFinder provides a default log template, ReportTemplate.html, to format logs. You can replace the default template with one of your choosing by specifying the filename in this field. You can also specify ExportTemplate.xml if you want to export the log file to an external log analyzing tool.

Response Settings—This section enables you to configure a query log to track who is using QuickFinder:

Default Encoding for Response Pages—Specifies the encoding QuickFinder will use when responding to user queries with Search and Print Results templates and Error and Response Messages templates. Default is Unicode (UTF-8).

Refuse Queries If Potential Hits Exceed—Specifies the maximum effective size of a search for QuickFinder. Use this field to cancel the processing of search results that might take a long time to complete because a large number of hits are being returned. Users should modify their queries in this case.

Error Log Settings—This section enables you to configure QuickFinder’s error log:

Maximum Log Size (Bytes)—Specifies the maximum size, in bytes, to which QuickFinder will allow the log file to grow. This protects your server hard drive resources, particularly on a busy search server.

Figure 14.8. Default general settings in QuickFinder Server Manager.

When you are done making changes, click Apply Settings.

Search default site settings enable you to turn search capabilities on or off and manage debugging and statistics settings. The Default search settings are shown in Figure 14.9 and include the following:

Query Settings—These options enable you to configure some additional features to improve search performance and usability:

Enable Search Term Redirection—Enables you to set up common search terms to go to a specific URL. For example, the term programming might take a user straight to your Developer web site.

Enable Best Bets Search Results—Enables/disables Best Bets. Best Bets are common search destinations that can be displayed in addition to a user’s specific results. They are generated from a special index just for that purpose.

Show Best Bets Searches by Default—Enables/disables showing Best Bets by default.

Maximum Number of Best Bets Results—Specifies the number of Best Bets results to display.

Minimum Best Bets relevance—Enables you to set a minimum relevance value for Best Bets hits. Documents below this value will not be shown on the Best Bets display.

Response Settings—These options configure the default format for replying to a search request:

Default Number of Results to Display—Specifies the number of search results that will be displayed on each search results page.

Maximum Number of Results Per Page—Sets a limit on the number of results allowed on any results page.

Highest Allowed Result Number—Specifies the maximum number of results that will be returned for any query.

Enable Speller—Enables/disables automatic spell checking on search terms.

Spell check if total hits is below—Sets the spell checking threshold. QuickFinder’s speller automatically detects common errors in users’ search terms and suggests alternative spellings if a user query doesn’t produce at least the number of hits specified in this field.

Enable Search Terms Highlighter—Specifies whether the search term highlighter is a default option for search sites configured on this QuickFinder.

Template Settings—These options set basic information about the template used by QuickFinder:

Templates Directory—Specifies the location of the QuickFinder templates files. The default path is SYS:NsearchTemplates.

Default Encoding for Templates—Specifies the character set in which your templates are written. This is a default value that will be used with templates that do not specify a specific encoding.

Default Search Page Template—Specifies the name of the search page template file you want to use.

Default Search Results Template—Specifies the name of the search results template file you want to use.

Default Highlighter Template—Specifies the name of the highlighter template file you want to use.

Template to Use If No Results Returned—Specifies the name of the template file to be used if no results are found.

Template to Use If Error Occurs—Specifies the name of the template file to be used if there are errors while processing a query.

Figure 14.9. Default search settings in QuickFinder Server Manager.

When you are done making changes, click Apply Settings.

The default print settings enable you to manage print results templates and parameters that affect result printing. The Print Settings page is shown in Figure 14.10 and includes the following settings:

Print Result Settings—These options enable you to configure some basic print settings for the QuickFinder environment:

Default Number of Results to Print—Specifies the number of print results that you want displayed on each print results page.

Maximum Number of Results to Print—Sets a limit on the number of results allowed on any results page.

Highest Allowed Result Number—Specifies the maximum number of results that will be returned for any query.

Maximum Print Job Size (Bytes)—Specifies the largest allowable print job size, in bytes. Any request for a print job larger than this value will receive an error message.

Print Job Size Warning (Bytes)—When a print job exceeds the specified size, in bytes, QuickFinder will send a warning message to the user via the ResponseMessageTemplate.html file. It then prompts the user to confirm the print job before continuing.

Template Settings—These settings provide the same type of information described previously in the section on Search settings.

Figure 14.10. Default Print Settings page in QuickFinder Server Manager.

When you are done making changes, click Apply Settings.

The index default site settings make the process of creating indexes easier by enabling you to configure common default settings. The Index default site settings are shown in Figure 14.11 and include the following:

General Settings—These options define the basic default features for indexes used by QuickFinder:

Index Type—Specifies the default index as either Crawled or File System.

Obey Robots.txt Exclusions When Crawling—Enable this option to have QuickFinder obey instructions in a Robots file. The Robots.txt file enables a website administrator to specify URLs that should not be indexed by a search engine.

Crawl Dynamic URLs (URLs Containing ’?’ ??? mh)—Enable this option if you want QuickFinder to crawl and index dynamically generated web pages as well as standard static web pages. Indexes are sometimes less effective with dynamic pages because the content can change at any time.

URLs Are Case Sensitive—Check this box if you want QuickFinder to distinguish between URLs that are different only in character case. Leaving this unchecked can help indexing duplicate information that comes from URLs that use different cases but point to the same information.

Maximum Index Depth (Number of URL Hops or Sub-Directories from the Starting Point)—Specifies the maximum number of hypertext links from the starting URL that QuickFinder will follow before it stops indexing.

Maximum depth of off-site URLs (Number of hops away from defined web sites to crawl)—When QuickFinder encounters an external link as it is indexing a website, this option enables you to specify the number of hops away from the original site to pursue before it stops indexing.

Maximum File Size to Index (Bytes)—Specifies the largest file, in bytes, that QuickFinder will index.

Maximum Time to Download a URL (Seconds)—Specifies the maximum time, in seconds, that QuickFinder will attempt to download a URL before it bypasses indexing of that URL.

Delay Between URL Requests (Milliseconds)—Specifies the amount of time QuickFinder should pause between requests for URLs that it is trying to index.

Encoding (If Not in META Tags)—Specifies the encoding to be used when indexing files that do not contain an encoding specification. Usually, HTML files will specify their encoding with a Content-Type META tag.

Synchronization Settings—Enable this option if you want this index to be copied to other QuickFinder instances in the synchronization cluster.

Rights-Based Search Results—These options enable you to restrict the ability to search sites with sensitive information. If users have rights to the restricted directory, they can perform a search against that data. If not, their request is denied:

Authorization Checking—To enable rights-based searches, select By Index and specify the file to be used in verifying user access. Make sure you assign the appropriate user rights to that file. For more information on NetWare file rights, see Chapter 7, “Users and Network Security.”

Unauthorized Hits Filtered By—Specify how unauthorized search requests are handled. Selecting Engine performs the index search, but will prevent users from seeing any of the restricted results without first logging in. Selecting Template will force users to log in before the index search will be performed.

Figure 14.11. Default index settings in QuickFinder Server Manager.

When you are done making changes, click Apply Settings.

Default security settings manage access to indexed content by requiring users to authenticate to a server before seeing rights-protected search results. The security default site settings are shown in Figure 14.12 and include the following:

Rights-Based Search Results—These options enable you to configure search results based on the rights granted to the user who is performing the search:

Default Search Contexts—Specify default context(s) for QuickFinder to search for user information. This way, users have to provide only their common name and not their fully qualified User ID.

Check Authorization by Directory—Enabling this option lets QuickFinder speed up the authorization process by allowing a user who has rights to any file in a directory access to all files in that directory. This way, each file doesn’t have to be authorized separately.

Authentication Realm String—Defines the responsible authentication system accepted by QuickFinder. By default, QuickFinder will perform authentication itself, but you can set the Apache server authentication realm string in this field so users who authenticate to NetWare Enterprise web server won’t have to authenticate again when using QuickFinder to search and access protected information.

Connection Settings—These options provide additional security to web searches:

Require HTTPS—Select Yes if you want to protect usernames and passwords via SSL as they are sent across the network or Internet.

Auto-Logout Time (Minutes)—Specifies the amount of time, in minutes, that users can be idle before they are logged out of QuickFinder.

Figure 14.12. Default security settings in QuickFinder Server Manager.

When you are done making changes, click Apply Settings.