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by Kim Heldman
PMP Project Management Professional Exam Deluxe Study Guide: Updated for the 2015 Exam, 2nd Edition
Cover Page
Title Page
Copyright Page
Acknowledgments
About the Author
Contents at a Glance
Contents
Introduction
Assessment Test
Chapter 1: What Is a Project?
Is It a Project?
Projects vs. Operations
Stakeholders
Project Characteristics
What Is Project Management?
Programs
Portfolios
Project Management Offices
Skills Every Good Project Manager Needs
Communication Skills
Organizational and Planning Skills
Conflict Management Skills
Negotiation and Influencing Skills
Leadership Skills
Team-Building and Motivating Skills
Role of a Project Manager
Understanding Organizational Structures
Functional Organizations
Projectized Organizations
Matrix Organizations
Project-Based Organizations
Understanding Project Life Cycles and Project Management Processes
Project Phases and Project Life Cycles
Project Management Process Groups
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 2: Creating the Project Charter
Exploring the Project Management Knowledge Areas
Project Integration Management
Project Scope Management
Project Time Management
Project Cost Management
Project Quality Management
Project Human Resource Management
Project Communications Management
Project Risk Management
Project Procurement Management
Project Stakeholder Management
Understanding How Projects Come About
Needs and Demands
Feasibility Studies
Performing Project Selection and Assessment
Using Project Selection Methods
Applying Project Selection Methods
Kicking Off the Project Charter
Project Statement of Work
Business Case
Agreements
Enterprise Environmental Factors
Organizational Process Assets
Tools and Techniques
Formalizing and Publishing the Project Charter
Pulling the Project Charter Together
Key Stakeholders
Project Charter Sign-Off
Identifying Stakeholders
Identify Stakeholders Inputs
Stakeholder Analysis
Stakeholder Register and Strategy
Introducing the Kitchen Heaven Project Case Study
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 3: Developing the Project Scope Statement
Developing the Project Management Plan
Developing Inputs
Documenting the Project Management Plan
Plan Scope Management
Understanding the Plan Scope Management Inputs
Using Plan Scope Management Tools and Techniques
Documenting the Scope Management Plan
Documenting the Requirements Management Plan
Collecting Requirements
Using the Tools and Techniques of the Collect Requirements Process
Documenting Requirements
Defining Scope
Product Analysis
Alternatives Generation
Writing the Project Scope Statement
Understanding the Scope Statement Components
Approving and Publishing the Project Scope Statement
Updating the Project Documents
Creating the Work Breakdown Structure
Gathering the WBS Inputs
Decomposing the Deliverables
Constructing the WBS
Creating WBS Process Outputs
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 4: Creating the Project Schedule
Creating the Schedule Management Plan
Defining Activities
Define Activities Process Inputs
Tools and Techniques for Defining Activities
Define Activities Outputs
Understanding the Sequence Activities Process
Sequence Activities Tools and Techniques
Sequence Activities Outputs
Estimating Activity Resources
Estimate Activity Resources Inputs
Estimate Activity Resources Tools and Techniques
Estimate Activity Resources Outputs
Estimating Activity Durations
Estimate Activity Durations Inputs
Estimate Activity Durations Tools and Techniques
Estimate Activity Durations Outputs
Developing the Project Schedule
Develop Schedule Inputs
Develop Schedule Tools and Techniques
Scheduling Process Outputs
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 5: Developing the Project Budget and Communicating the Plan
Creating the Project Cost Management Plan
Performing Plan Cost Management
Creating the Cost Management Plan
Estimating Costs
Estimate Costs Inputs
Tools and Techniques to Estimate Costs
Estimate Costs Process Outputs
Establishing the Cost Baseline
Determine Budget Inputs
Determine Budget Tools and Techniques
Determine Budget Process Outputs
Understanding Stakeholders
Analyzing Stakeholders
Stakeholder Management Plan
Communicating the Plan
Plan Communications Management Inputs
Tools and Techniques for Plan Communications Management
Plan Communications Management Outputs
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 6: Risk Planning
Planning for Risks
Planning Your Risk Management
Plan Risk Management Inputs
Tools and Techniques for Plan Risk Management
Creating the Risk Management Plan
Identifying Potential Risk
Identify Risks Inputs
Tools and Techniques for Identify Risks
Identify Risks Outputs
Analyzing Risks Using Qualitative Techniques
Perform Qualitative Risk Analysis Inputs
Tools and Techniques for Perform Qualitative Risk Analysis
Ranking Risks in the Risk Register
Quantifying Risk
Tools and Techniques for Perform Quantitative Risk Analysis
Perform Quantitative Risk Analysis Outputs
Developing a Risk Response Plan
Tools and Techniques for Plan Risk Responses
Plan Risk Responses Outputs
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 7: Planning Project Resources
Procurement Planning
Plan Procurement Management Inputs
Tools and Techniques for Plan Procurement Management
Plan Procurement Management Outputs
Developing the Human Resource Management Plan
Plan Human Resource Management Inputs
Plan Human Resource Management Tools and Techniques
Plan Human Resource Management Outputs
Quality Planning
Plan Quality Management Inputs
Tools and Techniques for Plan Quality Management
Plan Quality Management Outputs
Bringing It All Together
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 8: Developing the Project Team
Directing and Managing Project Work
Direct and Manage Project Work Inputs
Tools and Techniques of Direct and Manage Project Work
Outputs of Direct and Manage Project Work
Acquiring the Project Team
Acquire Project Team Inputs
Tools and Techniques of Acquire Project Team
Outputs of Acquire Project Team
Developing the Project Team
Tools and Techniques of Develop Project Team
Outputs of Develop Project Team
Managing Project Teams
Tools and Techniques for Managing Teams
Managing Project Team Outputs
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 9: Conducting Procurements and Sharing Information
Conducting Procurements
Conduct Procurements Tools and Techniques
Conduct Procurements Outputs
Laying Out Quality Assurance Procedures
Inputs to Perform Quality Assurance
Perform Quality Assurance Tools and Techniques
Perform Quality Assurance Outputs
Managing Project Information
Tools and Techniques of Manage Communications
Output of Manage Communications
Managing Stakeholder Engagement
Manage Stakeholder Engagement Inputs
Tools and Techniques for Manage Stakeholder Engagement
Manage Stakeholder Engagement Outputs
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 10: Measuring and Controlling Project Performance
Monitoring and Controlling Project Work
Monitor and Control Project Work Inputs
Monitor and Control Project Work Outputs
Controlling Procurements
Controlling Procurements Inputs
Control Procurements Tools and Techniques
Managing Control Procurements Outputs
Controlling Communications
Control Communications Inputs
Control Communications Tools and Techniques
Control Communications Outputs
Managing Perform Integrated Change Control
How Change Occurs
Change Control Concerns
Configuration Control
Change Control System
Perform Integrated Change Control Inputs, Tools and Techniques, and Outputs
Controlling Stakeholder Engagement
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 11: Controlling Work Results
Monitoring and Controlling Risk
Control Risks Inputs
Control Risks Tools and Techniques
Control Risks Outputs
Managing Cost Changes
Control Costs Inputs
Control Costs Tools and Techniques
Control Costs Outputs
Monitoring and Controlling Schedule Changes
Control Schedule Inputs
Control Schedule Tools and Techniques
Control Schedule Outputs
Utilizing Control Quality Techniques
Control Quality Inputs
Control Quality Tools and Techniques
Control Quality Outputs
Validating Project Scope
Controlling Scope
Control Scope Inputs
Control Scope Tools and Techniques
Control Scope Outputs
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Review Questions
Chapter 12: Closing the Project and Applying Professional Responsibility
Formulating Project Closeout
Characteristics of Closing
Project Endings
Closing Out the Project
Administrative Closure Procedures
Close Project or Phase Inputs
Close Project or Phase Tools and Techniques
Close Project or Phase Outputs
Closing Out the Procurements
Close Procurements Inputs
Close Procurements Tools and Techniques
Close Procurements Outputs
Celebrate!
Releasing Project Team Members
Balancing Stakeholders’ Interests at Project Close
Competing Needs
Dealing with Issues and Problems
Balancing Constraints
Professional Responsibility
Responsibility
Respect
Fairness
Honesty
Role Delineation Study
Applying Professional Knowledge
Project Management Knowledge
Education Providers
Industry Knowledge
Understanding How This Applies to Your Next Project
Summary
Exam Essentials
Appendices
Appendix A: Answers to Review Questions
Appendix B: Process Inputs and Outputs
Initiating Processes
Planning Processes
Executing Processes
Monitoring and Controlling Processes
Closing Processes
Index
Comprehensive Online Learning Environment
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