Practice Test 1 ◾ 153
137. Before any information in your web- based technology company is commu-
nicated externally, it must be submitted to the company’s Public Relations
Department to ensure sensitive information is not disclosed inadvertently
to competitors. The Public Relations Director must sign off on all external
information. You need to, as the portfolio manager:
a. Make sure your team is aware of this requirement
b. Meet with this Director to explain the purpose of the communication
c. Limit the frequency of external communications to stockholders
d. State this requirement in the communication plan
138. Assume you are preparing the rst portfolio risk management plan for
your outsourcing company, which typically handles call centers around the
world. While the company has implemented portfolio management and has
a Portfolio Oversight Group, it did not previously assess risks to the portfo-
lio itself. Instead, it assumed risks would be managed at the project level.
However, numerous customer complaints have been received. The root
cause is once a new call center is established, limited if any planning is
done as the manager rushes to have it ready and operational as soon as pos-
sible. This has led to a lack of understanding as to what is required for the
call centers to be successful. In preparing this plan, you are reviewing the
portfolio management plan because it:
a. Contains the portfolio vision statement
b. Provides the organization’s risk tolerance
c. Provides guidance on stakeholder engagement
d. Includes the portfolio performance matrices
139. Information and direction about the organization’s vision, mission, prioritiza-
tion, and resources should be obtained before the portfolio’s strategic plan is
developed by reviewing:
a. Knowledge repositories
b. Portfolio roadmap
c. Organizational process assets
d. Governance model
140. Roadmaps may be prepared to show different elements, and at the begin-
ning they may not provide details of the various components. As a high-
level plan at the portfolio level, the roadmap:
a. Identies internal and external dependencies
b. Serves as a master schedule to show the timing of approved components
c. Contains all the details of program and project roadmaps
d. Serves to identify issues