104 ◾ PfMP® Exam Practice Tests and Study Guide
5. b. The portfolio manager requires continual engagement with stakeholders
Communications requirements will change over time, and some stake-
holders may want more information and involvement, while others may
feel they do not need as much information as they are receiving. The
portfolio manager uses engagement to ensure information needs are met.
Portfolio Management Standard, p. 112
Task 3 in the ECO in Communications
6. b. Update portfolio process assets
These lessons learned sessions facilitate knowledge gained on overall
communication management and then lead to the need to update port-
folio process assets, an output of the Develop Portfolio Communication
Management Plan process.
Portfolio Management Standard, p. 113
Task 6 in the ECO in Communications
7. c. Manage interfaces with operations
Since processes and deliverables used by operations management may
be outputs of the components of the portfolio, the portfolio manager
manages relationships and interfaces with operations to ensure the full
value of the portfolio is realized.
Portfolio Management Standard, p. 5
Task 3 in the ECO in Communications Management
8. a. Security requirements
Knowledge about security requirements is useful in the Manage
Portfolio Information process as portfolio process assets are an input
to this process.
Portfolio Management Standard, p. 116
Task 5 in the ECO in Communications
9. b. Provide information that leads to effective decisions
It is easy to collect information, but to support collecting it people need
to see that it is analyzed and used.
Portfolio Management Standard, p. 105
Task 2 in the ECO in Communications
Communications Management ◾ 105
10. a. Lessons learned
Portfolio management is continually evolving, and there is a need to
focus on continuous improvement in its performance. Lessons learned
are a key area of interest for the Portfolio Management Ofce and
should be collected and analyzed frequently.
Portfolio Management Standard, p. 111
Task 3 in the ECO in Communications
11. b. Portfolio management plan
It is an input to the Manage Portfolio Information process since it pro-
vides the intended approach for portfolio management.
Portfolio Management Standard, p. 115
Task 5 in the ECO in Communications
12. a. Need to address misinformation regarding portfolio management and
its purpose
The assessment is complete and shows limited best practices in port-
folio management. It leads to a need for better communications man-
agement regarding why portfolio management is important, and it may
require work to best meet stakeholder expectations.
Portfolio Management Standard, p. 23
Task 1 in the ECO in Communications
13. d. Collect data to share on a web portal
One purpose in using communications requirements analysis as a tool
and technique for the Manage Portfolio Information process is to select
meaningful data for communicating in newsletters or in news areas on
a web portal.
Portfolio Management Standard, p. 117
Task 5 in the ECO in Communications
14. a. Realize stakeholders prefer reports
The organization’s culture is signicant in determining communication
formats and frequency. In this situation, since this company is slowly
changing, and is not that comfortable with technology, reports are a
more useful option to convey portfolio information.
Portfolio Management Standard, p. 113
Task 4 in the ECO in Communications
106 ◾ PfMP® Exam Practice Tests and Study Guide
15. b. Some stakeholders have different interests
Stakeholder identication and analysis are ongoing. Even though stake-
holder groups are established, over time, the interests of the stakehold-
ers in the group may change.
Portfolio Management Standard, p. 110
Task 3 in the ECO in Communications
16. b. Credibility for the portfolio manager
A transparent approach shows the portfolio manager respects stake-
holder views at all levels, not solely those of the governance group, as
he or she wants to involve people at all levels for portfolio success.
Portfolio Management Standard, p. 105
Task 2 in the ECO in Communications
17. a. Determine communication frequency, recipients, and vehicles
This analysis focuses on how best to communicate information to stake-
holders and how often they need it. It also helps to make sure the most
effective communication vehicle is used.
Portfolio Management Standard, p. 112
Task 4 in the ECO in Communications
18. a. Evaluate communications at the portfolio level
Communications at the portfolio level requires different information for
stakeholders than that provided at the component level. The portfolio is
a key input to the Develop Portfolio Communications Plan process.
Portfolio Management Standard, p. 108
Task 2 in the ECO in Communications
19. a. It communicates the assessed value of the portfolio
Portfolio reports are an input to the Plan Communication Management
process. This type of performance report is essential to communicate
the value of the portfolio for effective governance decisions.
Portfolio Management Standard, p. 109
Task 2 in the ECO in Communications
Communications Management ◾ 107
20. d. Risk
Drawing from other portfolio management processes such as perfor-
mance and risk can help in the development of the communications
management plan.
Portfolio Management Standard, p. 107
Task 2 in the ECO in Communications
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