AMACOM bestsellers you might have missed:
Just Listen by Mark Goulston 978-0-8144-1404-0
“It's a measure of how contentious work relationships can get that the author, a psychiatrist, draws on hostage-negotiation techniques to instruct readers on how to deal with ‘defiant executives, angry employees or self-destructing management teams.’…Mission accomplished.”
—Time Magazine
“A primer on dealing with hard-to-reach people in virtually every scenario—defiant executives, angry employees, families in turmoil, warring couples—through use of well-honed psychological techniques. Illustrative snippets from counseling sessions reveal martial-arts like techniques: potent on their own, but even more powerful when you combine them. Chapter summaries feature action steps preparing readers to encounter similar scenarios, yielding a guide that is as entertaining as it is useful.”
People Styles at Work…And Beyond
by Robert Bolton and Dorothy Grover Bolton 978-0-8144-1343-2
“The first edition of this book was a brilliant and original contribution to our understanding of human behavior…. [This] new edition further deepens our understanding of the fundamentals of human relationships. Before your next important meeting with someone whose style is different from your own—and that would be most everyone—I strongly recommend you read, and put to use, this book.”
—Jim Kouzes, coauthor of the bestselling The Leadership Challenge
The 11 Laws of Likability by Michelle Tillis Lederman 978-0-8144-1638-9
“Read the essential and timeless wisdom-filled book…. Liking others, and having them also like you, transforms business into pleasurable personal relationships that benefit everyone.”
—Blog Business World
For more information on these and other AMACOM titles, please visit:
www.amacombooks.org.