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PART TWO: Identity and Leader Behavior in High Stakes
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PART TWO: Identity and Leader Behavior in High Stakes
by David Kantor
Reading the Room: Group Dynamics for Coaches and Leaders
Cover
APPLE NAME: 4-PLAYER MODEL
Title page
Copyright page
Dedication
PREFACE: GETTING TO THE MODEL
STRUCTURAL DYNAMICS: EVOLUTION IN THREE CONTEXTS
EIGHT YEARS AT MONITOR GROUP
WHERE FROM HERE?
Chapter ONE: Reading the Room
A CEO CHANGES JOBS
STRUCTURAL DYNAMICS: A LENS ON THE NATURE OF HUMAN DISCOURSE
THE BASIC CHALLENGE OF ALL CONVERSATION
LEADERS AND COMMUNICATIVE COMPETENCY
REAL LIVES AND REAL LIFE STORIES
THE COACHING PERSPECTIVE
HOW THIS BOOK WILL WORK
PART ONE: A Complete Language for Understanding Leader Behavior
Chapter TWO: Level I: Action Stances
FOUR ACTION STANCES
ART’S UNEXPECTED OUTBURST AT CLEARFACTS
BEHAVIORAL TENDENCIES AT LEVEL I
ACTION STRUCTURES, ACTION SEQUENCES, AND STRUCTURAL PATTERNS
BYSTANDING TO READ THE ROOM
GHOSTS AND OUTBURSTS AT CLEARFACTS
Chapter THREE: Level II: Domains of Communication
THE LATEST CLEARFACTS WEEKLY MEETING
THE DOMAIN OF AFFECT
THE DOMAIN OF POWER
THE DOMAIN OF MEANING
THE VALUE OF ALL THREE DOMAINS
STANCES AND DOMAINS ACROSS THE CLEARFACTS TEAM
PROPENSITIES TOWARD DIFFERENT DOMAINS
COMMUNICATION AT THE INTERFACE
AN INSIGHT INTO IAN’S CHOICE OF DOMAINS
SURPRISE AT THE MEETING’S END
RON STUART: NEW HELP FOR RALPH?
WHERE COACHES CAN GET STUCK
Chapter FOUR: Level III: Systems in Control of Speech
RALPH’S BOMB
NOT JUST A BAD MEETING: A SYSTEM OUT OF CONTROL
LEVEL III: OPERATING SYSTEMS
THE OPEN OPERATING SYSTEM
THE CLOSED OPERATING SYSTEM
THE RANDOM OPERATING SYSTEM
RALPH’S RANDOM-SYSTEM PREFERENCE AT CLEARFACTS
AS FOR RON . . .
HOW LEADERS BENEFIT FROM SYSTEMS THINKING
Chapter FIVE: The Behavioral Profile
A CLEARFACTS MEETING IN RALPH’S ABSENCE
A FUNCTIONAL TEAM IN A LOW-STAKES CONTEXT
THE VALUE OF BEHAVIORAL PROFILES
PART TWO: Identity and Leader Behavior in High Stakes
Chapter SIX: Level IV: Stories, Identity, and Structured Behavior
IDENTITY IS LINKED TO LOVE
PERSONAL STORIES AND COACHING
STORIES
STORIES BEHIND A BEHAVIORAL PROFILE
TWO CHILDHOOD STORIES (PERSONAL MYTHS) OF LOVE
MARTHA AND LANCE—THE RITUAL FIGHT
A CHILDHOOD STORY’S NARRATIVE STRUCTURE
SHADOWS
RON’S STORY AND SHADOW
Chapter SEVEN: Narrative Purpose
ASPECTS OF NARRATIVE PURPOSE
PRESENCE OR ABSENCE OF NARRATIVE PURPOSE
HOW TO BUILD AND SECURE A NARRATIVE PURPOSE
RALPH’S AND CLEARFACTS’S NARRATIVE PURPOSE
Chapter EIGHT: Leader Behavior in High-Stakes Situations
MARTHA’S ERUPTION
VOICES, THEMES, AND TRIGGERS
FROM HIGH-STAKES BEHAVIORS TO SYSTEMS IN CRISIS
ANOTHER DONNYBROOK BETWEEN MARTHA AND HOWARD
Chapter NINE: The Heroic Leader in Crisis
THE CRISIS MOUNTS AT CLEARFACTS
ENEMY AND “OTHER”
POSTURES OF MORAL JUSTICE: PROSECUTOR, ADJUDICATOR, ADVOCATE
HEROIC MODES OF LEADERS IN CRISIS: FIXER, SURVIVOR, PROTECTOR
THE FIXER
THE SURVIVOR
THE PROTECTOR
HEROIC SQUARE-OFFS IN TIMES OF CRISIS
SHADOW WORK AND WHY IT’S NEEDED
Chapter TEN: Sources and Signs of Moral Corruption in Leaders
SONIA WATERMAN CALLS A SHOT
MORAL CHALLENGES AND MEANS OF CORRECTION
AN HOURGLASS OF MORAL CORRUPTORS
COMPREHENDING THE FRAUDSTER: SOME INSIGHTS INTO HOWARD GREEN
THE LITTLE WE KNOW
GOOD MODELS THAT GO BAD
SUMMING UP AT CLEARFACTS
PART THREE: Models and the Ultimate Leader
Chapter ELEVEN: From Personal Model to Leadership Model
RALPH’S PERSONAL MODEL AND CURRENT FUNCTIONAL AWARENESS
ONWARD
Chapter TWELVE: Building a Leadership Model
AN OVERVIEW
MODEL BUILDING AND THE MODEL OF MODELS
FINDING RALPH “ON THE GROUND”
ART’S DEPARTURE AND A NEW APPROACH TO HIRING FOR THE TEAM
RALPH BUILDS HIS LEADERSHIP MODEL
THE ESSENTIAL MESSAGE FOR LEADERS
Chapter THIRTEEN: A Model for Living
THE MODEL FOR LIVING
MODELS FOR LIVING AND THE BREAKDOWN-BREAKTHROUGH STORY
BUILDING A MODEL FOR LIVING
RALPH, SONIA, AND A LIFE WORTH LIVING
Chapter FOURTEEN: Beyond the Behavioral Profile
MUST WE REALLY?
RAISING THE BAR: TWENTY LEADER CAPACITIES
THE CLEARFACTS TEAM: INDIVIDUAL CAPACITIES AND CONTRIBUTIONS
Chapter FIFTEEN: A Structural Dynamics Analysis of Barack Obama
OBAMA’S BEHAVIORAL PROFILE
OBAMA’S FORMATIVE STORIES
OBAMA’S IDENTITY QUEST
OBAMA’S HIGH-STAKES TENDENCIES
AFTERWORD: WHERE STRUCTURAL DYNAMICS GOES FROM HERE
ACKNOWLEDGMENTS
ABOUT THE AUTHOR
Index
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Chapter FIVE: The Behavioral Profile
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Chapter SIX: Level IV: Stories, Identity, and Structured Behavior
PART TWO: Identity and Leader Behavior in High Stakes
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