Copyright
| Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.
Tel.: 212-903-8316. Fax: 212-903-8083. Web site: www.amacombooks.org |
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Library of Congress Cataloging-in-Publication Data
Walkup, Renee P., 1957–
Selling to anyone over the phone / Renee P. Walkup, with Sandra McKee.
p. cm.
Includes index.
ISBN 0-8144-7284-2 (pbk.)
1. Telephone selling. I. McKee, Sandra L., 1952– II. Title.
HF5438.3.W34 2006
658.8′72—dc22
2005011786
© 2006 Renee P. Walkup
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.
Printing number
10 9 8 7 6 5 4 3 2 1