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Service Design with Applications to Health Care Institutions
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Service Design with Applications to Health Care Institutions
by Oscar Barros
Service Design with Applications to Health Care Institutions
Cover
Title
Copyright
Acknowledgments
Prologue
Chapter 1. Introduction
Chapter 2. Foundations for Health Care Institutions’ Design
Chapter 3. Health Service Business Design
Chapter 4. Health Services Configuration and Capacity Design
Chapter 5. Health Service Resource Management Process Design
Chapter 6. Health Operating Management Process Design
Chapter 7. Conclusions
Note
References
Index
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