Appendix B: Additional Social Media Resources
The following resources are included to help you get started. You’ll find a list of experts along with some insightful blogs and online publications, as well as links to all of the agencies and practitioners whose work has been referenced within this book. You’ll also find links to the social media platforms, networks, and services that you’ve seen. Remember, too, there are many more resources available. Use the following as a starting point and then build your own personal library of useful references.
| Andy Sernovitz | http://www.damniwish.com |
| Bryan Eisenberg | http://www.futurenowinc.com |
| Charlene Li |
http://www.charleneli.com
http://www.altimetergroup.com |
| Ed Keller | http://www.kellerfay.com/management.php |
| Edward Tufte | http://www.edwardtufte.com |
| Fred Reichheld | http://www.theultimatequestion.com |
| Hollis Thomases | http://www.webadvantage.net/about-us/hollis-thomases |
| Jake McKee | http://www.communityguy.com |
| Jakob Nielsen | http://www.useit.com/jakob |
| Jason Falls | http://jasonfalls.com/ |
| Jeanne Bliss | http://www.customerbliss.com/jeanne.htm |
| Jeff Jarvis | http://www.buzzmachine.com |
| Jeremiah Owyang | http://www.web-strategist.com/blog |
| John Gilmore | http://www.toad.com/gnu |
| Josh Bernoff | http://www.bernoff.com |
| Kate Buck Jr. | http://www.kbjonline.com |
| Mari Smith | http://www.marismith.com/ |
| Dr. Natalie Petouhoff | http://www.drnatalienews.com/blog |
| Nathan Gilliatt | http://www.socialtarget.com/company |
| Robert Scoble | http://scobleizer.com |
| AdRants | http://www.adrants.com |
| Boing Boing | http://boingboing.net |
| Church of the Customer | http://www.churchofthecustomer.com |
| ClickZ | http://www.clickz.com |
| Customer Experience Crossroads | http://www.customercrossroads.com |
| eMarketer | http://www.emarketer.com |
| Forrester Research | http://www.forrester.com |
| Social Media Today | http://www.socialmediatoday.com |
| Technorati | http://www.technorati.com |
| Web Strategy | http://www.web-strategist.com/blog |
| Yankelovich | http://www.yankelovich.com |
Agencies and Social Media Practitioners
| Altimeter Group | http://www.altimetergroup.com |
| Bare Feet Studios | http://www.barefeetstudios.com |
| Brains on Fire | http://www.brainsonfire.com |
| Communispace | http://www.communispace.com |
| Dachis Group | http://www.dachisgroup.com |
| Fanscape | http://www.fanscape.com |
| Keller Fay Group | http://www.kellerfay.com |
| Passenger | http://www.thinkpassenger.com |
| WCG | http://www.wcg.com |
| AdGabber | http://www.adgabber.com |
| Bebo | http://www.bebo.com |
| Brightkite | http://brightkite.com |
| Delicious | http://delicious.com |
| Digg | http://www.digg.com |
| Eventful | http://eventful.com |
| http://www.facebook.com | |
| Foursquare | http://www.foursquare.com |
| FriendFeed | http://friendfeed.com |
| Google+ | http://plus.google.com |
| Last.fm | http://www.last.fm |
| http://www.linkedin.com | |
| LiveJournal | http://www.livejournal.com |
| Orkut | http://www.orkut.com |
| Personal Life Media | http://www.personalifemedia.com |
| Photobucket | http://www.photobucket.com |
| Ping.fm | http://ping.fm |
| Sonico | http://www.sonico.com |
| StumbleUpon | http://www.stumbleupon.com |
| Tumblr | http://www.tumblr.com |
| http://twitter.com | |
| YouTube | http://www.youtube.com |
Metrics Platforms and Listeners
| BlogPulse | http://www.blogpulse.com |
| BuzzMetrics | http://www.buzzmetrics.com |
| Collective Intellect | http://collectiveintellect.com/ |
| Cymfony | http://www.cymfony.com |
| FeedBurner | http://www.feedburner.com |
| Google Alerts | http://alerts.google.com |
| Google Analytics | http://www.google.com/analytics |
| Gnip | http://www.gnip.com |
| IBM Coremetrics | http://www.coremetrics.com |
| KDPaine & Partners | http://www.kdpaine.com |
| Nielsen | http://www.nielsen-online.com |
| Omniture | http://www.omniture.com |
| Podtrac | http://www.podtrac.com |
| Radian6 | http://www.radian6.com |
| Sysomos | http://www.sysomos.com |
| ZenithOptimedia | http://www.zenithoptimedia.com |