Endnotes

Introduction

1. Martin, p. 93

Part I

1. Tzu, p. xi

Chapter 1

1. House and Price. p. 220

Chapter 2

1. O’Keefe. p. 242

2. Carey. New York Times (July 17, 2010)

3. Beck. The Wall Street Journal (September 13, 2011)

4. Ludeman. Harvard Business Review (May, 2004)

5. Park. Fast Company (May, 2006)

6. Meister. Chief Learning Officer (January, 2006)

7. Coyne and Coyne. Harvard Business Review (May, 2007)

8. House and Price. p. 472

9. Savage. The Real Glass Ceiling (2002)

10. Ciampa. Harvard Business Review (January, 2005)

11. Krause and Keltner. (May, 2010)

12. GovernanceMetrics International (June 7, 2010)

13. Jones. USA Today (June 6, 2007)

14. Davis. (2011)

15. Rauch. (December 23, 1995)

16. Jones. USA Today (September 4, 2007)

Chapter 8

1. Hackman (2009)

Chapter 10

1. Rogers (1961)

Chapter 11

1. Limb (2008)

Chapter 12

1. O’Keefe, p. 244

2. Coyne and Coyne (2007)

3. Right Management, Linkage (2010)

4. Herrmann, Ned (1996) P. 179

5. O’Keefe, p. 221

6. Martin (1983)

Chapter 13

1. Pentland (2008)

2. Mayer (2009)

3. Alley (2003)

4. Tufte (2001)

5. Khosla (2011)

Chapter 15

1. Hillman

Part IV Introduction

1. Cialdini, p. 148

Chapter 15

1. Cosineau, p. 117

Chapter 16

1. Silverman (2009)

Chapter 17

1. Harvard Business School; Working Paper 09-028, 2008

Chapter 18

1. Erikson, p. 266