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Talent Makers
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Talent Makers
by
Talent Makers
Cover
Title Page
Copyright
Dedication
1 The Problem and the Promise
The Sorry State of Hiring
“Yeah, right. In your dreams.”
There's a catch, though.
“So, the Greenhouse founders wrote a book about hiring. It's going to be one long sales pitch for their products.”
“But do we really need another book about hiring?”
Companies need people more than ever. At the same time, people need companies less than ever.
This system stems from the experience of a great many organizations.
How We Structured the Book
Structured Hiring Framework
2 From Chaos to Confidence: The Hiring Maturity Curve
Never-Never Land
Skills versus Competencies
Cause and Effect
Stage 1: Chaos
Stage 4: Strategic Organizations
Characteristics of the Inconsistent and Systematic Stages
No Excuses
Online Assessment
Chapter 2: Takeaways
Expert Insights: Shauna Geraghty
3 Employee Lifetime Value
What Affects the Shape of the ELTV Curve
“Yeah, but it's a fairy tale that a salesperson will excel in all those factors.”'
The Hire as an Investment
The Business Case for HR
The ROI of Copy and Paste
It Opened Their Eyes
Be Careful
ELTV Template
Putting the Template into Practice
Notes
Expert Insights: Andres Traslavina
4 Structured Hiring
The Master Plan
Chapter 4: Takeaways
Expert Insights: Jan Fiegel
Expert Insights: Gerardo Alvarez
5 Own Every Moment of Your Hiring Experience
Top Talent
“But the numbers prove I'm in the driver's seat, because I always have many more candidates than I have openings.”
What Are You Posting?
What Are You Mapping?
Mutual Pain
Multiple Cooks in this Kitchen
Information Candidates Can Use
Names Are Important
Meet and Greet
During the Interview
After the Interview
Important Information for the Asking
Onboarding
The Hiring Experience Is Not Just About Candidates
Notes
Chapter 5: Takeaways
Expert Insights: Jill Macri
6 Attract the Best Talent
Next Evolutionary Step from Filter Feeders: Recruiter Spam
Once-and-Done Talent Sourcing Is a Thing of the Past
Real Competition
The Pressure's On
Who Decides What
The Elements of Successful Candidate Attraction
Optimizing a Portfolio
Variety of Techniques
Putting These Concepts into Practice
Now's the Next-Best Time
Three Necessary Actions
How You Measure Success
Internal Referrals and Diversity
The Ultimate Measure of Success
Notes
Chapter 6: Takeaways
Expert Insights: Joelle Emerson
Expert Insights: Porter Braswell
Expert Insights: Katie Burke
7 Making Confident, Informed Hiring Decisions
How Bad Is Typical Interviewing? Let Us Count the Ways
The Science of Decision-Making
Decisions Are Fragile Things
Your Systematic Process
Recruiting Kickoff Collaboration
The Interview Experience from a Diversity Perspective
Note
Chapter 7: Takeaways
Expert Insights: Beth Steinberg
Expert Insights: Tope Awotona
8 Driving Operational Excellence
First Class All the Way
The Component Parts
Problem Signs
Useful Measurements for Hiring
Another Important Measurement: Quantity versus Quality of Sources
The Time-Lapse Evolution of Hyper-Growth Companies
Chapter 8: Takeaways
Expert Insights: Pattie Money
9 Talent Makers
What Is a Talent Maker?
Talent Maker as Talent Leader
Talent Maker as Talent Magnet
Talent Maker as Talent Partner
Note
Chapter 9: Takeaways
Expert Insights: Maia Josebachvili
10 Changing Minds
Unconscious Pressure
Finding a Foothold
Two Problems to Avoid
Being Great Does Not Mean Being Perfect
Chapter 10: Takeaways
Acknowledgments
About the Authors
Daniel Chait, CEO and Co-founder, Greenhouse
Jon Stross, President and Co-founder, Greenhouse
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Prev
Previous Chapter
Cover
Next
Next Chapter
Title Page
Table of Contents
Cover
Title Page
Copyright
Dedication
1 The Problem and the Promise
The Sorry State of Hiring
“Yeah, right. In your dreams.”
There's a catch, though.
“So, the Greenhouse founders wrote a book about hiring. It's going to be one long sales pitch for their products.”
“But do we really need another book about hiring?”
Companies need people more than ever. At the same time, people need companies less than ever.
This system stems from the experience of a great many organizations.
How We Structured the Book
Structured Hiring Framework
2 From Chaos to Confidence: The Hiring Maturity Curve
Never-Never Land
Skills versus Competencies
Cause and Effect
Stage 1: Chaos
Stage 4: Strategic Organizations
Characteristics of the Inconsistent and Systematic Stages
No Excuses
Online Assessment
Chapter 2: Takeaways
Expert Insights: Shauna Geraghty
3 Employee Lifetime Value
What Affects the Shape of the ELTV Curve
“Yeah, but it's a fairy tale that a salesperson will excel in all those factors.”'
The Hire as an Investment
The Business Case for HR
The ROI of Copy and Paste
It Opened Their Eyes
Be Careful
ELTV Template
Putting the Template into Practice
Notes
Chapter 3: Takeaways
Expert Insights: Andres Traslavina
4 Structured Hiring
The Master Plan
Chapter 4: Takeaways
Expert Insights: Jan Fiegel
Expert Insights: Gerardo Alvarez
5 Own Every Moment of Your Hiring Experience
Top Talent
“But the numbers prove I'm in the driver's seat, because I always have many more candidates than I have openings.”
What Are You Posting?
What Are You Mapping?
Mutual Pain
Multiple Cooks in this Kitchen
Information Candidates Can Use
Names Are Important
Meet and Greet
During the Interview
After the Interview
Important Information for the Asking
Onboarding
The Hiring Experience Is Not Just About Candidates
Notes
Chapter 5: Takeaways
Expert Insights: Jill Macri
6 Attract the Best Talent
Next Evolutionary Step from Filter Feeders: Recruiter Spam
Once-and-Done Talent Sourcing Is a Thing of the Past
Real Competition
The Pressure's On
Who Decides What
The Elements of Successful Candidate Attraction
Optimizing a Portfolio
Variety of Techniques
Putting These Concepts into Practice
Now's the Next-Best Time
Three Necessary Actions
How You Measure Success
Internal Referrals and Diversity
The Ultimate Measure of Success
Notes
Chapter 6: Takeaways
Expert Insights: Joelle Emerson
Expert Insights: Porter Braswell
Expert Insights: Katie Burke
7 Making Confident, Informed Hiring Decisions
How Bad Is Typical Interviewing? Let Us Count the Ways
The Science of Decision-Making
Decisions Are Fragile Things
Your Systematic Process
Recruiting Kickoff Collaboration
The Interview Experience from a Diversity Perspective
Note
Chapter 7: Takeaways
Expert Insights: Beth Steinberg
Expert Insights: Tope Awotona
8 Driving Operational Excellence
First Class All the Way
The Component Parts
Problem Signs
Useful Measurements for Hiring
Another Important Measurement: Quantity versus Quality of Sources
The Time-Lapse Evolution of Hyper-Growth Companies
Chapter 8: Takeaways
Expert Insights: Pattie Money
9 Talent Makers
What Is a Talent Maker?
Talent Maker as Talent Leader
Talent Maker as Talent Magnet
Talent Maker as Talent Partner
Note
Chapter 9: Takeaways
Expert Insights: Maia Josebachvili
10 Changing Minds
Unconscious Pressure
Finding a Foothold
Two Problems to Avoid
Being Great Does Not Mean Being Perfect
Chapter 10: Takeaways
11 Final Thoughts
Acknowledgments
About the Authors
Daniel Chait, CEO and Co-founder, Greenhouse
Jon Stross, President and Co-founder, Greenhouse
Index
End User License Agreement
List of Illustrations
Chapter 1
Figure 1.1 The Structured Hiring Framework.
Chapter 2
Figure 2.1 The Hiring Maturity Curve.
Figure 2.2 These Four Competencies Are Done Well—or Not—in Each of the Stage...
Chapter 3
Figure 3.1 The Employee Lifecycle.
Figure 3.2 Some Factors That Increase ELTV.
Figure 3.3 Speed to Ramp-up.
Figure 3.4 The Next Difference: A Better Hire Can Outperform a Peer by 20 Pe...
Figure 3.5 The Next Difference: Simply Higher Productivity.
Figure 3.6 3-Year Overview with All Factors Present.
Chapter 6
Figure 6.1 How Different Goals and Jobs Require Different Sourcing Technique...
Figure 6.2 How to Think About a Holistic Sourcing Strategy.
Chapter 8
Figure 8.1 The Well-Known B2B Sales Funnel.
Figure 8.2 Why Not Measure Recruiting in a Similarly Rigorous Way?
Figure 8.3 One Way to Think about Sourcing Success.
Guide
Cover
Table of Contents
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