Acknowledgments

We offer our genuine thanks to our agent, Giles Anderson, who started this book when he reached out to us with an idea, and to Karen Murphy, our editor at Jossey-Bass, who offered expert guidance and the ideal home for a Birkman book.

Our deep gratitude to the Birkman consultants who provided their stories for this book, and to all the Birkman colleagues whose work has improved the lives and workplaces of so many people over the years and across the world.