This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

Library of Congress Cataloging-in-Publication Data

Ruffa, Stephen A., 1961–

    The going lean fieldbook : a practical guide to lean transformation and sustainable success / Stephen A. Ruffa. — 1st ed.

           p.    cm.

       Includes bibliographical references and index.

       ISBN-13: 978-0-8144-1558-0

       ISBN-10: 0-8144-1558-X

       1. Business logistics—Management. 2. Industrial efficiency.
   3. Organizational change. I. Title.

    HD38.5.R844 2010

    658.5—dc22

2010031663                   

© 2011 Lean Dynamics Research, LLC.

All rights reserved.

Printed in the United States of America.

This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

About AMA

American Management Association (www.amanet.org) is a world leader in talent development, advancing the skills of individuals to drive business success. Our mission is to support the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, podcasts, conferences, corporate and government solutions, business books and research. AMA’s approach to improving performance combines experiential learning—learning through doing—with opportunities for ongoing professional growth at every step of one’s career journey.

Printing number

10  9  8  7  6  5  4  3  2  1