Note: Page numbers in italics are for tables.
70:20:10 learning principle 19–20, 285
abstract conceptualization 8
Abu Dhabi 330
academic calendar, Poland 239
academic institutions: alumni 320, 335; first mover advantages 320–1; foreign direct investments 322, 327–8, 330, 336; import of ideas 322–3, 333–5, 336, 337; and industry linkages 377; insourcing of education 322, 325–7, 331, 332, 336; internationalization of 319–43; joint ventures 328; and mobile learning 287; outsourcing see outsourcing, of education; ranking of 320–1, 323–4, 329, 342–3; reputation of 319, 320–1, 323–4, 328, 329, 335, 337; see also business schools; and names of individual institutions
academic staff: Botswana, University of 225; China 198; internationalization of 327, 333, 336; Poland 245–6, 246–7, 250, 251; Russia 185–6, 186–7; Southeast Asia 213, 214–15
Academy of Business in Society (EABiS) 189
Academy of International Business 81
Academy of Management 26, 27, 34, 47
Academy of Management Journal (AMJ) 35
access to tertiary education, Poland 247, 250, 251
accreditation, Poland 246
action research 158, 159, 160, 161–2
active experimentation 8
advertising 364, 369; online 294–7
Africa: corporate social responsibility in 92–3; see also Botswana; South Africa
African Common Economic Market 122
Agarwal, S. 54
Agle, B.R. 95
Aguinis, H. 196
Alderney Gambling Control Commission (AGCC) 376
alliances 39, 53, 54, 57, 66, 74, 75, 379, 382, 383–4
Allred, B.B. 108
Alvesson, M. 158
Amazon 304
American Marketing Association (AMA) 117
Americanization 326
Amit, R. 54
Analoui, F. 380
andragology 159
Andruschak, G. 186
Ansoff's Matrix 380
Antwerp Management School 343
Apple Mac 307
appropriability hazards 111
Arab cultures, entrepreneurship 107
Aragón-Correa, J.A. 56
Arizona State University 333, 335
Arthur, B. 67
Arthur D. Little School of Management 330
ASDA 313
Asian financial crisis (1997) 204
Asian Institute of Management (AIM), Philippines 203, 211
Asian Institute of Technology (AIT), Thailand 203, 213
Asian Tigers 204
Aspen Institute 3
Association to Advance Collegiate Schools of Business (AACSB) 157, 189, 243
Association of Southeast Asian Nations (ASEAN) 203; Economic Community 215; University Network 215
Assumption University 213
Aston Business School 343
Ateneo de Manila University 211
Aupperle, K.E. 91
Australia 107, 223, 331, 334, 335
Australian School of Business 330, 331, 334
Ayobi, R.M. 327
Badatacco, J.L. 11
Badawi, A.A. 16
Baden-Fuller, C. 53
Bahamas, films 262–4, 271, 272
Baird, I.S. 54
Bangladesh, garment industry 93
Barbarian Invasions, The (film) 256–7, 270, 272
Barcelona Graduate School of Economics (BGSE) 11–12
Barnett, M. 97
Baumol, W.J. 354
Beauchamp, T. 87
Beckman, T. 120
behaviour-based advertising 295–7
behavioural organization theory 73
behaviours: consumers/consumption 122, 150, 154–5, 363, 364; cultural differences in 28–31
Belgium 335
beliefs 365
benchmarking 380
Bendick, M. 27
Bentham, J. 88
Bergische Universität, Wuppertal 242
Birkinshaw, J. 55
BizFlix 254
blogs 305
Bloomsburg University, Pennsylvania 242
Boatman, J. 19
Boddewyn, J. 33, 34, 36, 41, 134, 221
Boje, D.M. 100
Bonabeau, E. 67
Boone, C. 55
bosses 20
Boston Consultancy Group (BCG) 380
Botswana: international partnerships 222, 223; National Qualification Framework 222; student sponsorship 223; Tertiary Education Council 222, 223; see also University of Botswana
Botswana Accountancy College 228–9, 233
Botswana Training Authority 222, 223
Boud, D. 8
Bowen, H. 54
Bowman, E.H. 50
Boyer, E.L. 5
Bracker, J. 50
Bradford School of Management 330
brands/branding 19, 142, 143, 149–50, 151, 152, 153, 154–5, 166, 281, 297, 305, 363, 364, 365
Branine, M. 197
Brazil 127–32, 134, 136, 137; Academy of International Business 127; Academy of Management 127; corporate social responsibility 100–1; doctoral programs 129, 130, 131; higher education institutions 129–32; IM research in 128–9; Masters programs 129–31; mining industry 100–1; National Association of Graduate Programs in Administration (ANPAD) 127, 128, 129, 131; undergraduate programs 128, 129, 130, 131
Brewis, J. 159
bribery 89
Bridgman, T. 158
British Airways 306
British Association of MBAs 243
Broadcast News (film) 254
Brookfield, S.D. 7
Brouthers, K.D. and Brouthers, L.E. 53, 54
Brown, G. 197
Brown, P. 56
Brown, T. 8
Brunei 204
Buckley, P.J. 73, 74, 76–7, 78, 133, 197
bureaucracy 94
Burkett, C. 118
Burma 204
Burquel, N. 222
Burton, B. 95
Business to Business (B2B) models 311
Business to Consumer (B2C) models 311
business ethics see ethics
Business Innovation and Skills (BIS) 375
business intelligence (BI) 302, 303, 304, 313
Business Link 378
business models 54–5; and education of nascent entrepreneurs 379–82
business policy 48 business schools 4, 17; curriculum 9; foreign board members 333–5; innovations in progress 9–12; internationalization of 319, 320, 322–35, 336–7; mission statements 9; Nordic, origin of textbooks used in 323, 324; rankings 321, 323–4, 329–35, 336–7, 342–3; research in 4–5; scientific model 17; US model of 322; see also names of individual schools
butterfly effect 65
buzzwords 344–57; case study: strategy 345, 351–6, 357; context and definition 346–7, 355; evaluation of 351; import from other disciplines 348–9; innovation and diffusion of 348, 350, 351, 356; significance of 345–6
call centers 302
Calori, R. 55
Cambodia 204
Canada 107, 331, 334, 335; films 255–8, 270, 272
Canadian Executive Master of Business
Administration (CEMBA) programmme 241, 243
Cannella, A.A. 48
Cantillon, R. 104
capital: economic 110; human 16, 19, 71, 110; social 110
CARE International 325
careers, East European marketers 147–8
Carnegie Mellon University (CMU) 333
Carney, M. 56
case method 5–6, 7, 99–100, 196
Caves, R. 353
Cavusgil, S.T. 53
Center for International Education Higher School of Economics, Moscow 180, 188–9
Center for Research in International Economics 11
Centre for Creative Learning (CCL) 19–20
Centro Superior de Investigaciones Ceintíficas 11
ceremonies 29
Chan, A. 198
Chandler, A. 48
Chaston, I. 381
Cheng, J.L.C. 78
chief executive officers (CEOs) 55
child labour 89
Children of God (film) 263, 271
China 75, 80, 133, 193–202, 334, 335; assessment 197, 199; cultural issues 195–6; curriculum 196–7, 199; education reform 193–4; entrepreneurship 106–7; foreign direct investment 193; learning approach 197; National Centre for Industrial Science and Technology Development 194; pedagogical approach 95–6, 199; State Education Commission/Ministry of Education 195; state-owned enterprises (SOEs) 193; teaching staff 198
China Europe International Business School (CEIBS) 195, 197, 328, 334
Chulalongkorn University 212
Chung, C.C. 67
Chung, W. 110
citizenship: corporate 86, 96–9, 101; rights 97–8
City University, UK 331
civil society 137
Clark, K.D. 55
Clark, T. 133
Clegg, J. 56
climate change 91
clothing industry 93
Coan, T.M. 27
codes of conduct 89
cognitive factors 205
cognitive neuroscience 359, 365
collaborative leadership 7
collaborative management 297–9, 304
collectivism 195
Collings, D.G. 67
Collis, D. 55
colonialism/colonization 27, 31, 135, 204, 208
Columbia Business School 332, 333, 336
combination, knowledge 172, 173
Commission of Higher Education of the Philippines (CHEP) 210
Community of European Management Schools and International Companies (CEMS) 189, 324, 325, 332, 333, 334
comparative studies 35, 56; of entrepreneurship see under entrepreneurship
competition 374
competitive advantage 74, 104, 354
competitiveness 80
complex adaptive systems 63–4, 65, 67
complexity 62–9; aggregate 64, 66–7; algorithmic 64, 65; deterministic 64, 65
Complexity paradigm 62, 63, 67
concrete experience 8
conflict: of interests 92; political 82
connective thinking 7
Conner, K. 48
consent 95
consumers/consumption 79; behaviours 122, 150, 154–5, 363, 364; choice 363; ethical 93; neuroscientific dimemsion 363–4
Content and Document Management (CDM) Systems 305
contractual partnerships 80, 81
Cool, K. 50
Cornell University 334
corporate citizenship 86, 96–9, 101
corporate reputation 320
corporate social responsibility (CSR) 3–4, 81, 86, 91–3, 94, 97, 380; Carrolls' pyramid of 91–2; Korea 156, 157, 162; methodological approaches 99–101; Middle East 175; and neuroscience 367–8
Corruption Perception Index 93
cosmetics 364
Cox, R. 119
creativity 365
critical action research 158, 159
critical cross-cultural analysis 100
critical management education (CME) 159
critical management studies (CMS) 158
critical reflection 7
cross-cultural management studies 35, 36
cultural distance 321
cultural identity 30
cultural relativism 90
cultural theory 109
culture 11, 56, 79, 107, 108, 363, 380; China 195–6; definitions of 27–8; United Arab Emirates (UAE) 170–1, 174, 175–6
curriculum 9; China 196–7, 199
Customer Relations Management (CRM) Systems 304–5, 305, 313
Czech Republic 237
Daft, R.L. 28
Dalian University of Science and Technology 195
Dancehall Queen (film) 268, 272
Davidson, William 119
Davis, D.F. 55
De Cremer, D. 55
De La Salle University 211
De Meyers, A. 223
Death of a Bureaucrat (film) 264, 271, 272
Dechant, K. 107
decision-making 10, 37, 55, 64, 65, 87, 160, 221, 356, 358, 360, 362, 366, 368, 384
declarative (explicit) knowledge 172, 173, 196
Declerck, R.P. 352
Dellaportas, S. 88
Demirbag, M. 54
Deng Xiao-ping 194
Denmark 323
Deresky, H. 38
design thinking 8
deterministic complexity 64, 65
developing countries 93, 108, 133, 136, 157
Development Dimensions International (DDI) 19
Dewey, J. 8
Dierdorff, E.C. 12
directional policy matrices 380
disabled students, Botswana 228
distributive justice 88
doctoral programs: Brazil 129, 130, 131; Poland 237, 238, 240, 245, 246; Russia 188
Doh, J. 35
Dominican Republic, films 266–7, 272
Donaldson, T. 90
dopamine 366
Drogendijk, R. 322
Dubai 330
Duke University 334
Dunn, C.P. 95
Dunning, J.H. 54, 56, 70, 71, 73–4, 75, 81, 82
Durham Business School 331
Dyer, J.H. 54
e-learning 247–8, 289, 290; and mobile learning relationship 278–9
e-mails 304; advertising 296–7
EABiS 189
EADA Business School 332, 333, 343
East Timor 204
Eastern Europe, marketing education 142–55
École des Hautes Études Commerciales (HEC) 241, 324, 325, 331, 332, 334
École Polytechnique 326
econometrics 49
economic capital 110
economic development 117; and entrepreneurship 109
economic responsibility 91–2, 93
economics 11–12, 106; strategy concept in 354–5
economy: global 74; Southeast Asia 203, 204, 208
Eden, L. 33–44, 47, 52, 57, 67, 70, 75, 105, 221
education, general: Singapore 212; Soviet 143–4, 145–6; United Arab Emirates (UAE) 166–7, 169–70
effectiveness, marketing, Eastern Europe 151–3
efficiency 97
Egan, M.L. 27
Egri, C.P. 67
Eichinger, R. 19
Elam, A. 110
electrodermal response (galvanic skin response) 360, 361, 369
electroencephalography (EEG) 360, 363, 369
Electronic Data Interchange (EDI) 309, 312–13
Elenkov, D.S. 108
EM Lyon Business School 331
emerging economies 75, 80, 106, 117, 133, 136, 197, 199
emotions 359, 360, 361, 364, 365, 367, 369
employment: Poland 246; Russia 181–2, 184; United Arab Emirates (UAE) 167
Enron 99
Enterprise Resource Planning (ERP) Systems 302, 304, 305, 313
entrepreneurship 56, 81, 104–16, 129, 227, 344, 345; comparative dimension (firm level of analysis 105, 106, 107–8, 113; individual level of analysis 105, 106–7, 113; national level of analysis 105, 106, 108–9, 113); definition of 376; e- 110–11; and economic development 109; educating for (MBA programs 379–80, 385, 386; using current business models 379–82); environmental aspects of 109; female versus male 109; immigrant 110; interactive dimension (firm level of analysis 105, 106, 111, 113; individual level of analysis 105, 106, 110–11, 113; national level of analysis 105, 106, 112, 113); necessity 109, 110; neuroscientific dimension of 365–6; opportunity 109, 110; public policy dimension of 106, 112; small business 374–88; and strategy 352–3; transnational 110; women and 107, 109
environment 52; and entrepreneurship 109; external 39, 41, 49, 52, 56, 71, 73, 75, 82; human 71, 73, 74–5; indigenous perspectives on 29; physical 71, 73, 75
environmental management 56
environmental responsibility 89, 91
equality 88
Erasmus program 324
Erdman, H. 119
ESADE Business School 325, 332, 334, 342
Escola Brasileira de Administração Pública e de Empresas (EBAPE-FGV) 129, 130, 131
ESCP Europe 337
ESG University of Quebec at Montreal (ESG-UQAM) 243
ethical consumerism 93
ethical responsibility 91, 92, 93
ethics 3, 4, 10, 11, 79, 81, 86, 87–91, 99–101, 129; development 157–8; Korea 156–64; neuro- 366–8; of reciprocity 159
ethos 89
European Credit Transfer and Accumulation System (ECTS) 238, 239
European Foundation for Management Development (EFMD) 4, 189
European Higher Education Area (EHEA) 239
European Qualifications Framework (EQF) 246
European Union 122
Evan, W. 94
exchange programs 323–5, 327, 328–9, 332–3, 336, 337; Brazil 131; China 194; Poland 238, 251; Russia 190; Southeast Asia 204, 211, 212; University of Botswana 220, 223, 224–5, 228, 233
experiential learning 7, 8, 19
experimentation, active 8
explicit knowledge 172, 173, 196
external environment 39, 41, 49, 52, 56, 71, 73, 75, 82
externalization, knowledge 172
extortion 89
facial electromyography 360–1, 369
Faculdade de Economia, Administração e Contabilidade da USP (FEA-USP) 130
faculty see academic staff
Fairtrade Labelling Organizations International 325
Fang, Y. 55
Faruq, A. 93
Faust, D. 6
Fayol, H. 221
Feast of the Goat, The (film) 266
Federal University of Santa Catarina (UFSC) 129
Field, M. 120
Figueira-de-Lemos, F. 67
Filene, W. 120
film, as teaching resource 253–74
financial integration 123
Financial Times: Global MBA rankings 320, 329–35, 336–7; Masters in Management rankings 337, 342–3
Finkelstein, S. 48
firms: entrepreneurship 105, 106, 107–8, 111, 113; incubator 375, 376; knowledge-based view of 48, 51, 55, 111; resource-based view of 48, 51, 55, 57, 107, 111, 302; strategic interactions between 352–3; technology-based small 374, 375–6, 377–9, 382, 383–4, 385; theory of 344
Flexible Service for Business (FS4B) 378
Flyer, F. 56
food preferences 364
foreign direct investment (FDI) 54, 72, 73, 132, 133; by academic institutions 322, 327–8, 329, 330, 336; China 193; Southeast Asia 203, 208, 211–12, 215
foreign students 325–7, 328, 331, 332, 336; see also insourcing of educations
Forsgren, M. 321
Forum of Private Business 378
Foss, J. 56
Foucault, M. 158
Frankel, R. 196
fraud 99
Frederick, J.G. 119
Frederickson, J.W. 50
Free Trade Zone of the Americas 122
freedom of association 88
Freytag, A. 109
Fruin, W.M. 197
Fuller, H.B. 100
functional magnetic resonance imaging (fMRI) 360, 363, 367, 368–9
Fundação Dom Cabral (Dom Cabral Foundation) 128, 129
Fundação Getulio Vargas (FGV-Rio) 131
funding, HE, Poland 237, 238, 245, 249–50
FUSION program 377
galvanic skin response (GSR) 360, 361, 369
gaming technology 292
Garcia-Pont, C. 54
Gartner Corporation 280, 282–3, 286–7
Gazetas, A. 272
Gazzaniga, M.S. 367
GDS Laboratories Ltd 383
gender issues, United Arab Emirates (UAE) 171, 174–5
General Electric (GE)-McKinsey directional policy matrix 380
Georgetown University 332, 333
Georgia Institute of Technology 333
Gernsheimer, O. 363
Ghadiri, A. 363
Gilligan, C. 95
Glaum, M. 54
Global Alliance in Management Education (CEMS) 130
global economy 74
Global Entrepreneurship Monitor (GEM) 108
global mindset 65
Global Strategy Journal (GSJ) 41, 42
globalization 75, 79, 80, 81, 133, 136, 137, 190, 223
Globally Responsible Leadership Initiative (GRLI) 4
goal planning, indigenous perspectives on 29
Godfather, The (film) 258, 271
governments 137
Govindarajan, V. 55
graduate programs: Botswana 223, 225, 226, 227, 229, 232–3; Indonesia 206; Korea 156, 157; Poland 237, 240; Russia 187, 188, 189; Thailand 213; University of Cape Town 231–2, 233; see also doctoral programs; Masters programs; MBA programs
Graduate School of Economics and Management of Ural Federal University (GSEM URFU) 183–4, 189
Grant for Business Investment (GBI) 375
Grant, R.M. 48
Gray, D. 7
greenwashing 157
Grenoble Graduate School of Business 330, 342
groupware 304
Gulf Cooperation Council (GCC) countries 165, 176
Gupta, A.K. 55
Hallén, L. 321
Hambrick, D.C. 33, 37, 38–9, 48, 50
Hamel, G. 54
Hamilton, C. 118
Harder They Come, The (film) 267, 272
Harvard Business School (HBS) 5–7, 9, 203, 211, 332, 333; Leadership and Corporate Accountability Course 10–11
Harvard Multinational Group 73
Harvard University 320
Hatfied, D.J. 91
Hayes, R.L. 352
headquarters, and subsidiary relationship 55
Heard-Bey, F. 170
Helfert, M. 363
Hendriks, W. 55
Hessels, J. 109
heterophily 364
higher education: internationalization of see under internationalization; reputation and 319, 320–1
Ho, R. 198
Hoegl, M. 66
Hofer, C.W. 49
Holland Metrology B.V. 383
homophily 364
Hong, J.F.L. 66
Hong Kong Polytechnic University 197
Hong Kong University of Science and Technology (HKUST) 328, 331, 334
Hoque, S.F. 93
Horace, B. 119
horizontal moves 20
Hospira 92
Hott, D.H. 221
Howard, J. 119
Howard University, Washington DC 253
HSBC 309
Hsu, C-W. 67
Hult International Business School 330
human environment 71, 73, 74–5
human resource management 48, 55, 384
Hungary 237
Hunt, S.D. 55
Hymer, S.H. 73
Hype Curve (Hype Cycle) 275, 279–80, 282–3, 293; and mobile learning 286–7, 291–2
identity, indigenous peoples 30
IE Business School 331
IMD, Switzerland 331, 332, 333, 335
immigrant entrepreneurship 110
Imperial College Business School 331, 332, 333
import of ideas 322–3, 333–5, 336, 337
incubator firms/programs 375, 376; Botswana 227–8
Indian Institute of Management 334, 335
Indian School of Business 328, 334
indigenous peoples 26–7, 28–31
individual entrepreneurship 105, 106–7, 110–11, 113
Indonesia 204, 206, 207, 208, 209, 214
industrial organisation economics 48–8
industry based views 107
Information Technology Association of America 301
information technology (IT) 111, 122–3, 301–15; business drivers for 303; and collaboration within MNEs 297–9; common user requirements 308; FedEx case study 310–11; global systems development and management 306–9; infrastructure 303, 307; and marketing 294–7, 299–300; security 307, 309; software 303, 304–5, 307, 308–9; standardization 307, 309, 314; University of Botswana 224; Wal-Mart case study 311–14; see also e-learning; internet; mobile learning
information theory 65
Inkpen, A.C. 111
innovation 56, 104, 107–8, 112, 376–7, 378; of buzzwords 348, 350, 351, 356; manufacturing 107–8; marketing, Eastern Europe 149–51, 152, 153; product 104, 107–8
insider trading 99
insourcing of education 322, 325–7, 328, 329, 331, 332, 336
instant messaging systems 304
Institute of Chartered Accountants, UK 229
institutional theory 56, 74, 109, 111, 205, 214, 218
intentions 365
interactive dimension of entrepreneruship 105, 106, 110–11, 112, 113
internalization 73, 74, 107; knowledge 173
international business (IB) 33, 36–7, 39, 40, 41, 43, 66, 67, 70–85, 127, 128, 129, 131–4; comparative aspect of 105; criticisms of research 75–8; emerging themes of research 78–82; entrepreneurship research 104–16; ethics and social responsibility in 86–103; extension, cross-border, and interaction paradigms 37; historical review of research 72–5; interactive aspect of 105; interdisciplinary nature of 82; issue-theory interaction in 76–7; methodological issues in research 79; neuroscientific dimension of 362, 369
international management (IM) 39, 40, 41, 43, 66, 67; definitions of 26, 33, 34–5, 221–2, 361–2
international mindset 65
international organizations 137
International Political Economy (IPE) 134, 135, 136, 137
International Relations (IR) 134, 135, 136, 137
international strategy (IS) 33, 40, 41, 43, 47–61, 66, 106, 127, 128, 129, 133; definitions 37–9, 47, 52–7; neuroscientific dimension of 362–3, 369
internationalization 72–3, 79, 321; of higher education 319–43; foreign direct investments 322, 327–8, 329, 330, 336; import of ideas 322–3, 333–5, 336, 337; insourcing 322, 325–7, 329, 331, 332, 336; outsourcing 322, 323–5, 328–9, 332–3, 336; Poland 237, 250; Uppsala model of 319, 321, 322; see also exchange programs; partnerships, international
Internet 302, 303, 305–6, 306–8, 309; advertising 294–7; and communication within MNEs 297–9, 304; connectivity 307–8; security 307
Intertrade 377
inventory management 312
investment: greenfield 53, 54; see also foreign direct investment
Ipade 333
Ireland, R.D. 38
Irwin, T.H. 87
Isle of Man, Gambling Supervision Commission (GSC) 376
Isobe, T. 54
Jabł ecka-Prył opska, J. 244–7, 248, 249
Japan 223, 322; foreign students 326; innovation 107, 108
Jarillo, J. 55
Javidan, M. 65
Jeannin, P. 120
Jemison, D.B. 50
Jersey Gambling Commission 376
JISC InfoNet 287
job scope 20
joint ventures 53, 66, 74, 80, 111; academic institutions 328
Jones, D.G.B. 121
Journal of International Business Studies (JIBS) 38, 41, 42, 76, 81
Journal of International Management (JIM) 41, 42
just price laws 118
Kahnawake Gaming Commission (KGC) 376
Kalnins, A. 110
Kant, I. 94
Kasetsart University 213
Kedia, B.L. 65
Keller, J.M. 174
Kellogg School of Management 328
Kenaroolu, B. 303
Keogh, R. 8
Kesner, I.F. 48
Khan Academy 299
Khurana, R. 3
Kiessling, T. 66
Kirkman, B. 35
knowing dimension 6
knowledge 74; combination 172, 173; creation 172–3; explicit/declarative 172, 173, 196; externalization 172;internalization 173; and power 162; tacit/procedural 172, 173, 196
knowledge-based solutions 304
knowledge-based view of the firm 48, 51, 55, 111
knowledge-intensive industries 107
knowledge transfer 66, 73, 111
Knowledge Transfer Partnerships (KTPs) 377
Knowles, L. 133
Kolb, D. 8
Koontz, H. 34
Kotabe, M. 107
KPMG 62
Kraków Business School 243
Kriger, M. 55
Kuzminov, J. 185
Kuznets, S. 109
Lamky, A. 107
language 325; Indonesia 208, 209; Malaysia 208, 209; Poland 240; Singapore 208, 212; Southeast Asia 204, 208; Thailand 208, 213; United Arab Emirates (UAE) 169, 173
Laos 204
Law, K. 35
law and neuroscience 367
Lawrence, P. 54
Lazarus, F. 120
leadership 10, 19, 52, 55, 359; bosses' and superiors' impact on 20; collaborative 7; Petronas Group 19–23; reflective 5, 7–12; strategic 48
Learned, E.P. 50
learning 9; 70:20:10 principle 19–20, 285; action 7, 159; Chinese approach to 197; critical 158–63; distance 248, 251; by doing 172–3; e- see e-learning; experiential 7, 8, 19; in formal learning environments 20; lifelong 247–8; marketers 153–4; meta-level of 160, 161, 162; mobile see mobile learning; from others 19; participation-based 199;pragmatist 8; primary 160; problem-based 7, 199; project 7; reflective professional 8; secondary 160
Lederman, D. 108
legal aspects of international business 80
legal responsibility 91, 92, 93
legitimacy 95
Lenway, A. 100
Lenway, S. 75
Leonardo program 324
Levi Strauss 87
Lewin, A.Y. 75
Li, J.J. 55
liability 92
Liao, T-J. 66
Lien, Y-C. 67
Light, G. 7
Like Water for Chocolate (film) 260–1, 271
Limkokwing University of Creative Technology, Gaborone 229, 233
Linux 307
local governments 137
local mindset 65
location 74
logistics 122
Lombardo, M. 19
London Business School (LBS) 241, 324, 331
Loto-Québec 376
Luo, Y. 54
Luthans, F. 35
Maastricht University School of Business and Economics 343
McCarthy, E.J. 119
McCullers, M. 271
McDougall, P.P. 81
McFalin, D.B. 221
McKinley, W. 56
McNair, M. 119
Macy, R. 120
Maggitti, P. G. 55
magnetoencephalography (MEG) 360, 361, 367, 368
Mahathir Mohamad 16
Mahidol University 213
Major, C. 199
Makino, S. 54
Malaysia 204, 206, 207, 208, 214; economy 208; higher education 208; historical background 15–16; language 208, 209; management education 16–17, 209–10, 214; Ministry of Higher Education 16; see also Petronas
Malta, Lotteries and Gaming Authority (LGA) 376
managerialism 137
Manchester Business School 130, 334, 343
manufacturing innovation 107–8
Marcic, D. 28
Marcos, F. 210
market failure 75
marketers: analytical skills 149, 153–4; learning 153–4
marketing 48, 57, 117–24; Eastern Europe 142–55; effectiveness, Eastern Europe 151–3; history of 117–18; and information technology (IT) 294–7, 299–300, 305; innovation, Eastern Europe 149–51, 152, 153; neuroscientifc dimension of 363–4, 367, 368, 369; pioneers 119–20; schools of thought 120–2; skills development 145–6; social media 297; three-stage model marketing thought 118
marketization 137
Martinez, J. 55
mass media communication, Soviet-bloc 145
Massoud, H.K. 327
Masters programs 130, 321, 326, 337, 342–3; Barcelona Graduate School of Economics 11–12; Brazil 129–31; FT rankings 337, 342–3; Malaysia 210; Russia 188, 189; University of Cape Town 233; see also MBA programs
Mayhew, J. 94
Mazur, p. 119
MBA programs 6, 321, 325, 328, 329–35, 374, 379; Brazil 129, 130–1; China 195; for entrepreneurs 379–80, 385, 386; FT rankings 320, 329–35, 336–7; Harvard Business School (HBS) 6; Korea 156, 157; Poland 237, 240–1, 241–4; Russia 187, 188, 189, 190; University of Botswana 225, 226, 227
Melbourne Business School 331, 332, 334
Mellon Foundation 243
mentors 20
mercantilism 118
Merchant, H. 66
mergers and acquisitions (M&A) 53, 374, 382
Meuvret, J. 120
Microsoft 307
Midag Alley (Callejon de los Milagros) (film) 261, 271
Middle East, corporate social responsibility (CSR) 175
Mill, J.S. 88
Milliken University, Illinois 253
Mills, A. 167
MIMAS 287
mindset 65; entrepreneurial 106
Minnesota, University of 241
mission statements 9
Mitchell, W. 54
mobile learning 275–93; 3D displays 292; benefits of 277; content and delivery design 290–1; defined 276–7; and e-learning relationship 278–9; future for 291–3; gaming technology 292; and Hype Curve 286–7, 291–2; individual assessment/surveys 292; in multinational enterprises (MNEs) 279–93; organizational understanding 289–90; and performance management 292; and Product Life Cycle 283–5, 291; technology and cost 288–9; underlying theories 291; user attitudes 288
Moeller, M. 66
Moffett, M.H. 36
Monash University 210
money 118
monopoly 354
Morley, M. 67
Morrison, A. 54
Moscow School of Management Skolkovo 189–90
Moscow State University 183
motivation: ARCS model 174; UAE students 170, 174
Muethel, M. 66
Mukherji, A. 65
Multinational Business Review 66
multinational enterprises (MNEs) 36, 37, 38, 66, 67, 70, 72, 73–4, 75, 79, 80, 81, 82, 123, 132, 135–6, 362; developing/emerging countries 133, 136; information technology 301–15 (and collaboration within 297–9; developing and managing 306–9; FedEx case study 310–11; and marketing 294–7, 299–300; mobile learning 279–93; and subsidiary management 302; Wal-Mart case study 311–14); marketing (in ex-Soviet Bloc 148–9; via internet 294–7, 299–300, 306)
Murray, J.Y. 107
MySpace 306
Nag, R. 33, 37, 38–9, 48, 50–1, 52, 57
Nanyang Business School 331, 334
Nanyang Technology University (NTU) 212
national level comparative studies 105, 106, 108–9, 113
National University of Singapore (NUS) 212, 331, 334
Navajo Nation 27
Nealon, A. 257
Nebu Ad 296
necessity entrepreneurship 109, 110
Negocios son negocios (film) 266
negotiations 95
Neizvestney, S. 183
neoclassical economics 118
network-based business model 17
networks/networking 106, 107; educational 324–5, 332; entrepreneurial 379; social 305, 306, 345, 363–4; value 380
Neupert, K.E. 54
neurobiology 366
neurophysiological methods 359–61, 368–9
neurotransmitters 366
new product development (NPD) 379
New Zealand 107
Newell, S. 196
Nguyen, T.V. 66
Nielsen, B.B. and Nielsen, S. 54
NMi group 376, 382, 383–4, 385
Nobel, R. 55
Noddings, N. 96
non-governmental organizations (NGOs) 80–1
Nonaka, I. 172
normative factors 205
Norton, L. 197
Norway 323
Norwegian School of Economics and Business Administration 241
objective emotional assessment (OEA) 369
objectives 90
observation, reflective 8
OECD 104, 112; country background report on Polish education 244–7, 248, 249; Eurostat Entrepreneurship Indicators program 108
Oesterle, M.J. 54
Ohio State University 130, 242
Oladottir, A.D. 66
OLI (ownership, location, internalization) paradigm 73–4
Olmedo, E. 62
online analytical processing (OLAP) 304
online video 299
open source software 307
opportunity entrepreneurship 109, 110
Organizações & Sociedade 128
organizational cognitive neuroscience 359
Our Feature Presentation work books 254
outsourcing: of education 322, 323–5, 328–9, 332–3, 336; see also exchange programs; partnerships, international; of product manufacturing 107
Oviatt, B.J. 81
oxytocin 366
OzKazane-Pan, B. 27
Palmer, P. 120
Panzar, J.C. 354
paradigm shifts in management 62–4
Parco 87
Park, W.G. 108
Parkhe, A. 54
Parmar, I. 128
participatory action research 158, 159, 161–2
Partnership in International Management (PIM) 324–5, 332, 333, 334
partnerships 111, 379, 382, 383–4; contractual 80, 81; international 323–5, 332, 333, 336 (Botswana 222, 223, 224–5, 228–9, 231–3;
Poland 241, 243–4, 249, 250, 251); knowledge transfer 377
patents 108
Peng, M.W. 48, 52, 53, 54, 55, 75, 76
Penney, J.C. 120
Pennsylvania State University 335
Penrose, E.T. 48
Pepperdine University 335
performance 39, 52, 56, 57, 78, 97, 107
performance indicators 152, 154
performance management 292
Perrault, P. 256
Perriton, L. 7
Personal Belongings (film) 265, 271
Personal Contact Networks (PCNs) 379
PESTEL analysis 380
Peters, T. 363
Petronas 17–24; Accepted Capability Development (ACD) Programme 23; Building Managerial Excellence (BME) programme 22; Graduate Employment Enhancement Scheme (GEES) 19; Induction Programme for New Executives (PIPE) 21; Leadership Excellence Series 22; Learning and Development Framework 21; Management Development Programme (MDP) 22; Managing Your Leadership Success (MYLS) programme 22; Skill Group programmes 22; ‘Soaring the Eagle’ programme 19
Petronas Leadership Centre (PLC) 18, 21
Petronas Leadership Learning Series for Managers 22
Petronas Management Training Sdn Bhd 18
philanthropic responsibility 91, 93, 101
philanthropy 175
Philippines 203, 204, 206, 207, 208, 210–11, 214
photo sharing 305
physical environment 71, 73, 75
Pinheiro Reis, C.A. 363
Pinkston, T.S. 91
Plato 118
Point-Of-Sale (POS) systems 312, 314
Poland 237–52; academic calendar 239; academic staff 245–6, 246–7, 250, 251; access to tertiary education 247, 250, 251; Accreditation Commission for Higher Vocational Education 246; admission requirements 240; distance/e-learning 247–8, 251; doctoral programs 237, 238, 240, 245, 246; employment 246; exchange programs 238, 251; funding 237, 245, 249–50; Habilitated Doctors 246–7; international partnerships 241, 243–4, 249, 250, 251; language requirements 240; OECD review of tertiary education 244–7, 248, 249; post-graduate/Master's programs 237, 240, 240–1, 241–4; research 246, 249; undergraduate programs 237, 239, 240
Polish Virtual University 247, 248
political conflict 82
political rights 98
political risk 56
Pontificia Universidade Católica de Minas Gerais (PUC-Minas) 129–30
Pontificia Universidade Católica do Rio de Janeiro (PUC-Rio) 128–9, 131
Porter, M.E. 48–9, 52, 353–4, 380
positron emission tomography (PET) 360, 367
post-graduate programs see graduate programs
postmodernism 158
poststructuralism 158
Pour la suite du monde (film) 256, 270
power, and knowledge 162
Poznan University College of Business 238
pragmatist learning 8
primary learning 160
privatization, of HE institutions, Southeast Asia 208, 210–11, 214, 218
problematization 160, 161, 162
procedural (tacit) knowledge 172, 173, 196
Product Life Cycle 73, 275, 279–81, 293; and mobile learning 283–5, 291
Proff, H. 78
profits 86, 93–4; monopoly 354
project learning 7
public value 3
Puerto Rico, films 268–70, 272
Purdue University 332, 333, 336
Qian, G. 54
Quarterly Journal of Economics 118
Raab, G. 363
Radio Frequency Identification Devices (RFID) 313
Ramanujam, V. 56
Ramaswami, S. 54
Ramos-Rodriguez, A.-R. 50
ranking, of academic institutions 320–1, 323–4, 329, 342–3
Rawls, J. 88
Recanati 328
Reddy, S. 54
reflective observation 8
reflective professional learning 8
reflective thinking 7
regulative factors 205
Reitsperger, W. 54
relationships, indigenous perspectives on 29
religion: Southeast Asia 208; United Arab Emirates (UAE) 170–1, 175–6
reputation: of academic institutions 319, 320–1, 323–4, 328, 329, 335, 337; corporate 320
research 4–5, 33–44; and academic reputation 319, 320–1; complexity management 62–7; entrepreneurship 104–16; international business 70–85; marketing 117–24; Poland 246, 249; on strategy 47–57
research and development (R&D) 107, 108, 111, 117, 377
resource-based view of the firm 48, 51, 55, 57, 107, 111, 302
resources: leveraging of 374, 375, 379, 383–4; utilization of 39, 51, 55
Retail Link System (RLS) 312
Revista de Administração Contemporânea (RAC) 137
Revista de Administração da Universidade de Sao Paulo (RAUSP) 128
Revista de Administração de Empresas (RAE) 128
Revista Electrônica de Administração (REAd) 128
reward systems 366
Reynolds, M. 7
Rice University 333
Rich Site Summary/Really Simple Syndication (RSS) 305–6
Richard Ivey School of Business 322
risk management 67
rituals 29
Robson, M.J. 54
Roglio, K. 7
role models 20
Ronkainen, I.A. 36
Rope, The (film) 267
Rosile, G.A. 100
Roth, H. 196
Rotterdam School of Management 334, 342
Rubin, R.S. 12
Rugh, A.B. 170
Rumelt, R.P. 50
Russian Association of Business Education (RABE) 188, 189
Russian Managers Association 182–3
Safire, W. 366
Sagan, M. 196
St. Gallen Business School, Switzerland 243, 342
St. Petersburg State University 183; Graduate School of Management (GSOM) 183, 189
Salmi, A. 197
Sanchez, C. 56
Sandler-Smith, E. 381
São Paulo Business School (EAESP-FGV) 128, 129
SAP (Systems Application Programming) systems 313
Savin-Baden, M. 199
schemas theory 365
Schindler, M. 363
scholarship 5
Schollhammer, H. 36
Schön, D.A. 8
Schulich School of Business 328, 330, 331, 334
Schuller, R.S. 66
scientific model 17
Scott-Kennel, J. 197
Scullion, H. 67
Sears, R. 120
Sebora, T.C. 48
secondary learning 160
SEM Forum 243
Semantise Ltd 376
Sen, A. 157
Shanghai Jiao Tong University 320, 328
shareholder value 3
Sharma, D. 73
Shaver, J.M. 56
Shippensburg University, Pennsylvania 253
Shrader, R.C. 56
Shugan, S.M. 196
Simple Curve, A (film) 257–8, 270–1
Sims, R. 99
Singapore 204, 206, 207, 208, 211–12, 214, 330, 334, 335
Singapore Institute of Management (SIM) 212
Singapore Management University (SMU) 212
Singh, H. 56
Single Investment Fund (SIF) 375
Siu, W. 198
Slovakia 237
small and medium-sized enterprises (SMEs) 112, 347–8, 350, 352, 374–88
smart devices 306
Smith, F.W. 310
social capital 110
social networks/networking 305, 306, 345, 363–4
social neuroscience (SN) 359
social responsibility 3–4, 10, 73; see also corporate social responsibility
social rights 97
socialization 172
software 303, 304–5, 305, 308–9
Souitaris, V. 55
South Africa 335; see also University of Cape Town
South Asian Free Trade Zone 122
South Commission 158
Southeast Asia 203–6; colonization 204, 208; economy 203, 204, 208; exchange programs 204, 211, 212; and financial crisis (1997) 204; foreign direct investment (FDI) flows 203, 208, 215; higher education 208: languages 204, 208: religion 208: socio-historical background 204–5; undergraduate programs 204, 206, 215; see also Indonesia; Malaysia; Philippines; Singapore; Thailand
Southeast Asia Ministers of Education Organization (SEAMEO) 215
Southville Foreign University (SFU) 211
Soviet bloc: education system 143–4, 145–6; mass media communication 145
Sovietization 326
SP Jain Center of Management 330, 335, 337
Spain 331, 334, 335; National Gambling Commission (CNJ) 376
Spencer, J.W. 107
sponsorship, student, Botswana 223
Srevens, C. 118
Sri Lanka 123
Srinakharinwirot University 213
stakeholder theory 86, 94–6, 100
stakeholder value 3
stakeholders 90, 374, 375, 380, 385
standardization, IT 307, 309, 314
standards 4
states 136
Steel, P. 56
Stewart, A.T. 120
Stopford, J. 53
strategic alliances 53, 54, 66
strategic leadership 48
strategic management 37–9, 40, 41, 47–61, 132, 221, 380–1; see also international strategy strategy: as a buzzword 345, 351–6, 357; and entrepreneurship 352; firm-centred view of 352–3; and formal modelling 354–6, 357
subsidiaries 54, 55, 56, 80, 302
Summerfield, E. 253
superiors 20
supply chain management 48, 55
Supply Chain Management (SCM) Systems 304, 305, 311, 313, 314
sustainability 3–4, 12, 86, 97
Swanson, S. 196
Sweeney, P.D. 221
SWOT analysis 380
talent management 66
Tallman, S. 54
Taras, V. 56
Tarique, I. 66
Taylor, 194
teaching staff see academic staff
technology-based small businesses 374, 375–6, 377–9, 382, 383–4, 385
Technology Strategy Board 375, 377
technology transfer 377
Terjessen, S. 110
terrorism 82
Terziovski, M. 56
testosterone 366
Texas A & M University 333, 335
Thailand 203, 204, 206, 207, 208, 213, 214
Thammasat University 213
Thieves and Liars (film) 269–70, 272
Thurik, R. 109
Tilburg University 343
time, attitudes towards 28
Times Higher Educational Supplement 320
TNO Companies B.V. 383
Todo el poder (film 261–2, 271
Top Gun (film) 254
Towards Maturity 278
transaction costs 49, 53–4, 73, 111
transcranial magnetic stimulation (TMS) 361, 369
transnational entrepreneurship 110
transnational programs 204, 210, 211, 212, 217; see also exchange programs; partnerships, international
Transparency International 92–3
undergraduate programs 321; Botswana 223, 225, 226, 229, 230, 232–3; Brazil 128, 129, 130, 131; Indonesia 206, 214; Korea 156, 157; Malaysia 209, 210, 214; Petronas 18–19; Philippines 214; Poland 237, 239, 240; Russia 180; Singapore 212; Southeast Asia 204, 206, 215; Thailand 213, 214; United Arab Emirates (UAE) 171; University of Cape Town 231, 233
United Arab Emirates (UAE) 165–78; contextual background 165–6; cultural issues 170–1, 174, 175–6; educational institutions 166–7, 169–70; Emiratization 167; employment 167; expatriate workforce 167; gender issues 171, 174–5; language issues 169, 173; philanthropy 175; religion 170–1, 175–6; student lack of preparedness 169–70, 173–4; student motivation 170, 174
United-Continental Airlines 287
United Kingdom (UK) 107, 222, 223, 229, 241, 334, 335; foreign students 326, 327, 331; Gambling Commission 376; online advertising spend 295; small business support 375; Technology Strategy Board 375, 377; textbook publication 323
United Nations Alliance of Civilizations 325
United Nations Framework Convention on Climate Change 91
United Nations Global Compact 4, 88, 90–1
United Nations Global Forum 4
United States (US) 127–8, 132, 134, 136, 241, 242, 334, 335; business school model 322; entrepreneurship 107, 110; films 258–60, 271; innovation 107, 108; internationalization of business schools 331, 336; textbook publication 323
Universal Declaration of Human Rights (UDHR, 1948) 88
Universal Product Code (UPC) system 312
Universidade de Fortaleza (UNIFOR) 129, 131
Universidade do Vale do Rios dos Sinos (UNISINOS) 129, 130
Universidade Fedaral do Rio Grande do Sul (UFRGS) 128, 129, 130
Universidade Federal de Minas Gerais (UFMG) 129
Universidade Federal do Rio de Janeiro (UFRJ) 128, 129, 131
Universitat Autònoma de Barcelona 11
Universitat Pompeu Fabra 11
universities see academic institutions; and names of individual universities
University of Birmingham 212
University of Botswana 220, 222–34; business clinic/business inubator programs 227–8; disabled students 228; exchange programs 220, 223, 224–5, 228; ICT infrastructure 224; international partnerships 224–5, 228–9, 231–2, 233; post-graduate programmes 223, 225, 226, 227, 232–3; teaching staff 225; undergraduate programmes 223, 225, 226, 232–3
University of Bradford 287
University of British Columbia 334
University of California at Berkeley 332, 333, 336
University of California at Irvine 332, 333
University of California at Los Angeles (UCLA) 334
University of Cambridge 320, 331, 332, 333, 336
University of Cape Town 220, 231–2, 233
University of Chicago Booth School of Business 328, 334
University College Dublin 334
University of Cologne 325
University of Florida 335
University of Georgia 335
University of Illinois 243
University of Illinois at Urbana-Champaign 333, 335
University of Leeds Medical School 287
University of Manchester 287
University of Michigan 334
University of New Mexico 253
University of New South Wales 330
University of Notre Dame 334
University of Nottingham 210
University of Oxford 320, 331, 332, 333, 336
University of the Philippines 211
University of Quebec at Montreal (UQAM) 241
University of Rochester 333
University of Santo Thomas 211
University of São Paulo (USP) 128, 129
University of South Carolina 333
University of Southern California 333
University of Stockholm 243
University of Texas at Austin 334
University of Western Ontario 322, 332, 334
Unix 307
Ural Federal University 184
Üsdiken, B. 322
value chain relationships 80, 354, 380
value networks 380
values 8, 11, 90; cultural differences in 28–31
Van Cauwenbergh, A. 50
Van Vught, F. 222
Varga, A. 109
Venkatraman, N. 56
Venture Wales 378
Verbeke, A. 56
Vermeulen, F. 53
video, online 299
Vienna University of Economics and Business 343
Vietnam 204
Vince, R. 7
Vincendeau, G. 272
virtual private networks (VPNs) 307, 309
Visser, W. 92
Vlachoutsicos, C. 54
Vlerick Leuven Gent Management School 335
Wales, entrepreneurial business growth 374, 375–6, 478
Walker, D. 8
Wallenstål, M. 322
Wanamaker, J. 120
Wang, P. 111
Ward, M. 120
Warsaw Illinois Executive MBA (WIEMBA) 241, 243–4
Warsaw School of Economics (SGH) 241, 243
Warsaw University 242, 243, 244
Warsaw University of Technology Business School 241
Warwick Business School 331, 334
Wary-Bliss, E. 159
WebEx 304
Wellins, R.S. 19
Welsh Assembly Government (WAG) 378
Wernerfelt, B. 48
Wharton School 322
Whittington, R. 380
Wiedersheim-Paul, F. 321
Wilkie, W. 119
Wilkins, M. 36
Willig, R.D. 354
Willmott, H. 158
Wilson, T.D. 8
Wind Jammers (film) 263–4, 271
Wisconsin School of Business 335
Woersema, M. 54
women, and entrepreneurship 107, 109
Wood, D.J. 95
World Bank Group Entrepreneurship Database 108
Wright, R.W. 76
Yammer 298
York University (Canada) 328, 330, 331, 334
Youth Movement (Russia) 182, 183
Yu, J.C-M 66
Zander, U. 48
Zhang, Y. 111
Zhejiang University 197
Zott, C. 54
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