The Strategic Management of Higher Education: Serving Students as Customers for Institutional Growth

Copyright © Business Expert Press, LLC, 2012.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means—electronic, mechanical, photocopy, recording, or any other except for brief quotations, not to exceed 400 words, without the prior permission of the publisher.

First published in 2011 by

Business Expert Press, LLC

222 East 46th Street, New York, NY 10017

www.businessexpertpress.com

Organizational Culture Inventory®

(OCI®) circumplex

Source: From Organizational Culture Inventory by R.A. Cooke and J.C. Lafferty, 2003, Plymouth, MI: Human Synergistics. Copyright 2011 by Human Synergistics. Adapted by permission.

ISBN-13: 978-1-60649-366-3 (paperback)

ISBN-13: 978-1-60649-103-4 (e-book)

DOI 10.4128/9781606491034

A publication in the Business Expert Press Strategic Management collection

Collection ISSN: 2150-9611 (print)

Collection ISSN: 2150-9646 (electronic)

Cover design by Jonathan Pennell

Interior design by Scribe Inc.

First edition: January 2012

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