- Cover image
- Title page
- Table of Contents
- Copyright
- Dedication
- Acknowledgments
- About the Author
- Foreword
- Foreword Two: Problems of Tourism Safety in Latin America
- Introduction
- Chapter 1: Introduction to Tourism Security
- Abstract
- The Tourism Phenomenon
- Tourism Terminology and History
- Modern Tourism Definitions
- Lack of a Unified Vocabulary
- Tourism as a Social Phenomenon
- Defining Tourism Security
- Classical and Modern Travel Challenges
- Concepts of Leisure and Leisure Travel
- Tourism Security is More Than Criminal Behavior
- Criminal Acts and Acts of Terrorism
- Professional Fears of Addressing Crime and Terrorism
- Pre and Post September 11, 2001
- Tourism Safety, Security, and Surety in the Post-9/11 World
- An Overview of Tourism Surety: The Pre-9/11 Years
- The Post-9/11 Period
- TOPPs: The First Defense Against Tourism Crimes
- Summary
- Chapter 2: The Relationship between Tourism Security and the Economy
- Chapter 3: Hotel and Motel Security
- Abstract
- Places of Lodging in the Tourism History
- Hotel Security: The Overview
- Common Problems
- Hotel Challenges
- Motel Challenges
- Bed ’n Breakfast (B&B) Challenges
- Campgrounds and Other Lodging Challenges
- Lodging Security in a Consistently Changing World
- The Role of the Security Officer
- Dealing with the Specifics of Lodging Security
- Planning Lodging Security
- Working with Others
- Around the Hotel
- Front Desk and Lobby Area
- Front Desk Personnel
- Rooms and Hallways
- Food and Beverages
- The Outside Public Areas
- Pool and Athletic Safety
- Other Areas in the Hotel
- Outsourcing
- Protecting the Hotel’s Staff
- Should an Employee or Guest Become Violent
- Chapter 4: Risk and Crisis Management
- Abstract
- Introduction
- Risk Management
- Why Analyzing Tourism Risks is Difficult
- Crisis Management
- Performing Risk Management
- A Risk Management Model
- Risk Management Guidelines
- Alcohol and Drugs and Tourism Risk
- Drugs, Tourism, and Terrorism
- The Risk of Food Safety in Tourism
- Fire and Tourism Safety
- Terrorism and Tourism
- Tourism, Terrorism, and the Media
- From Risk Management to Crisis Management
- Crisis Recovery
- Chapter 5: Public Gathering Places
- Abstract
- Introduction
- CCTV Cameras at the Casino and Beyond
- The Casino Security Professional
- Other Places Where People Gather
- History of Meetings and Conventions
- Crimes at Convention Centers or Trade Shows
- Some Trade Show/Convention Security Procedures
- Hazardous Materials
- Animals (Pets) at Trade and Convention Centers
- Convention/Trade-Show Center Security and Safety Plans
- Event Security Plan
- Chapter 6: Aquatic Tourism: Security at Beaches, Rivers, Lakes, and on the High Seas
- Chapter 7: Transportation: Travel by Air, Car, and Train
- Abstract
- Introduction
- The Distinction Between Security and Safety
- Notable Hijackings
- Issues of Commonality in Hijackings
- Counter-Hijacking Measures
- Hardening the Terminal
- Greater Examination of Luggage
- Making the Plane Itself More Secure
- Issues of Fire at Airports
- Other Suggestions in Hardening Air Travel
- Issues of Health
- Diseases Carried from One Nation or Continent to Another
- Terrorism-Based Illnesses
- Train Travel as Tourism
- Bus Tourism
- APPENDIX: NTA's CRISIS MANAGEMENT PLAN STRUCTURE1
- Chapter 8: Tourism Security Legal Issues
- Abstract
- Tourism Surety, Standards of Care, and the Law
- Issues of Responsibility, Legality, and Standards of Care
- Making Decisions
- Standards of Care
- Legal Vulnerability
- Tourism Law
- Travelers’ Rights
- Travel Agents
- Issues of Travel Law and Travel Agents
- Additional Issues for Travel Agencies
- The Airline Passenger Bill of Rights
- U.S. Cruise Passengers Bill of Rights
- Train and Bus Travel
- Fire Codes
- In Europe
- Summary
- Chapter 9: Case Studies: Four Tourism Cities
- Afterword
Tourism Security
Strategies for Effectively Managing Travel Risk and Safety
First Edition
Peter E. Tarlow
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