Table of Contents
Chapter 1: Introduction to Tourism Security
Tourism Terminology and History
Tourism as a Social Phenomenon
Classical and Modern Travel Challenges
Concepts of Leisure and Leisure Travel
Tourism Security is More Than Criminal Behavior
Criminal Acts and Acts of Terrorism
Professional Fears of Addressing Crime and Terrorism
Pre and Post September 11, 2001
Tourism Safety, Security, and Surety in the Post-9/11 World
An Overview of Tourism Surety: The Pre-9/11 Years
TOPPs: The First Defense Against Tourism Crimes
Chapter 2: The Relationship between Tourism Security and the Economy
Part 1: How Security, or the Lack of Security, Impacts the Tourism Industry’s Economy
Chapter 3: Hotel and Motel Security
Places of Lodging in the Tourism History
Bed ’n Breakfast (B&B) Challenges
Campgrounds and Other Lodging Challenges
Lodging Security in a Consistently Changing World
The Role of the Security Officer
Dealing with the Specifics of Lodging Security
Should an Employee or Guest Become Violent
Chapter 4: Risk and Crisis Management
Why Analyzing Tourism Risks is Difficult
Alcohol and Drugs and Tourism Risk
The Risk of Food Safety in Tourism
Tourism, Terrorism, and the Media
From Risk Management to Crisis Management
Chapter 5: Public Gathering Places
CCTV Cameras at the Casino and Beyond
The Casino Security Professional
Other Places Where People Gather
History of Meetings and Conventions
Crimes at Convention Centers or Trade Shows
Some Trade Show/Convention Security Procedures
Animals (Pets) at Trade and Convention Centers
Convention/Trade-Show Center Security and Safety Plans
Chapter 6: Aquatic Tourism: Security at Beaches, Rivers, Lakes, and on the High Seas
Criminal Issues and Issues of Terrorism at Aquatic Locations
From the Biblical Text to the Modern World
Other Security Issues Specific to Cruise Ships
How Passengers Deal with Cruise Emergencies
Chapter 7: Transportation: Travel by Air, Car, and Train
The Distinction Between Security and Safety
Issues of Commonality in Hijackings
Greater Examination of Luggage
Making the Plane Itself More Secure
Other Suggestions in Hardening Air Travel
Diseases Carried from One Nation or Continent to Another
APPENDIX: NTA's CRISIS MANAGEMENT PLAN STRUCTURE1
Chapter 8: Tourism Security Legal Issues
Tourism Surety, Standards of Care, and the Law
Issues of Responsibility, Legality, and Standards of Care
Issues of Travel Law and Travel Agents
Additional Issues for Travel Agencies
The Airline Passenger Bill of Rights
U.S. Cruise Passengers Bill of Rights