Appendix B

About the Additional Study Tools

In this appendix:

  • Additional study tools
  • System requirements
  • Using the study tools
  • Troubleshooting

Additional Study Tools

The following sections are arranged by category and summarize the software and other goodies you'll find on the companion website. If you need help installing the items, refer to the installation instructions in the “Using the Study Tools” section of this appendix.

B.1

You can find the additional study tools at www.sybex.com/go/vcp5. You'll also find instructions on how to download the files to your hard drive.

Sybex Test Engine

The files contain the Sybex test engine, which includes two bonus practice exams, as well as the assessment test and the chapter review questions, which are also included in the book.

Electronic Flashcards

These handy electronic flashcards are just what they sound like. One side contains a question, and the other side shows the answer.

PDF of Glossary of Terms

We have included an electronic version of the glossary in .pdf format. You can view the electronic version of the glossary with Adobe Reader.

Adobe Reader

We've also included a copy of Adobe Reader so you can view PDF files that accompany the book's content. For more information on Adobe Reader or to check for a newer version, visit Adobe's website at www.adobe.com/products/reader/.

System Requirements

Make sure your computer meets the minimum system requirements shown in the following list. If your computer doesn't meet these requirements, you may have problems using the software and files. For the latest and greatest information, please refer to the ReadMe file located in the download.

  • A PC running Microsoft Windows 98, Windows 2000, Windows NT4 (with SP4 or newer), Windows Me, Windows XP, Windows Vista, or Windows 7
  • An Internet connection

Using the Study Tools

To install the items, follow these steps:

1. Download the .zip file to your hard drive, and unzip it to your desired location. You can find instructions on where to download this file at www.sybex.com/go/vcp5.
2. Click the Start.EXE file to open the study tools file.
3. Read the license agreement, and then click the Accept button if you want to use the study tools.

The main interface appears and allows you to access the content with just a few clicks.

Troubleshooting

Wiley has attempted to provide programs that work on most computers with the minimum system requirements. If a program does not work properly, the two likeliest problems are that you don't have enough memory (RAM) for the programs you want to use or you have other programs running that are affecting the installation or running of a program. If you get an error message such as “Not enough memory” or “Setup cannot continue,” try one or more of the following suggestions and then try using the software again:

Turn off any antivirus software running on your computer.  Installation programs sometimes mimic virus activity and may make your computer incorrectly believe that it's being infected by a virus.
Close all running programs.  The more programs you have running, the less memory is available to other programs. Installation programs typically update files and programs, so if you keep other programs running, installation may not work properly.
Have your local computer store add more RAM to your computer.  This is, admittedly, a drastic and somewhat expensive step. However, adding more memory can really help the speed of your computer and allow more programs to run at the same time.

Customer Care

If you have trouble with the book's companion study tools, please call the Wiley Product Technical Support phone number at (800) 762-2974, or email them at http://sybex.custhelp.com/.

..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset
3.149.26.246