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This book provides a reasoned and authoritative description of what user experience (UX) is, why it works and what tools and techniques are involved, in line with the BCS Foundation Certificate in User Experience, based on ISO 9241-210.
Table of Contents
- Front Cover
- Half-Title Page
- BCS, THE CHARTERED INSTITUTE FOR IT
- Title Page
- Copyright Page
- Contents
- List of figures and tables
- Author
- Foreword
- Acknowledgements
- Abbreviations
- Glossary
- 1. Introduction
- 2. The Context for UX (1): Rationale and Concepts
- 3. Guiding Principles
- 4. User Research
- 5. Illustrating the Context of Use
- 6. Measuring Usability
- 7. Information Architecture
- 8. Interaction Design
- 9. Visual Design
- 10. User Interface Prototyping
- 11. Usability Evaluation
- 12. The Context for UX (2): Project Processes
- Appendix
- Index
- Back Cover