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Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners

Mary E. Sakry, Neil S. Potter

Business Etiquette

Ann Marie Sabath

Working at Warp Speed

Barry Flicker

Financial Turnarounds: Preserving Value

William W. Sihler - Darden Graduate School of Business Administration University

CRM Automation

Barton J. Goldenberg

Grow Your Own Leaders: How to Identify, Develop, and Retain Leadership Talent

Matthew J. Paese, Audrey B. Smith, William C. Byham

Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst

Dr. Rick Kirschner, Dr. Rick Brinkman

Beyond the Myths and Magic of Mentoring: How to Facilitate an Effective Mentoring Process, New and Revised Edition

Margo Murray

Managing Project Quality

Joseph A. Petrick, Timothy J. Kloppenborg

Leadership and Self-Deception: Getting Out of the Box

The Arbinger Institute

Leadership in Action: Cultural Adaptability: It's About more than Using the Right Fork

Maxine A. Dalton

Leadership In Action: A Question of Leadership - What Are the Biggest Challenges Faced by Leaders who manage a Global Organization with an International Workforce?

Thomas C. Knudson, Mohit Misra, Sam Lam

Leadership in Action: Issues and Observations - Leading with Purpose - Where it All Begins

Victoria A. Guthrie

Leadership in Action: Dividends and Interest - One Prescription for Working Across Cultures

Craig Chappelow

Leadership in Action: Reader Forum - Once a Leader, Always a Leader

Ernie Stech

Selling Project Management to Senior Executives: Framing the Moves that Matter

Pamela Buckle, Kam Jugdev, Connie Delisle, Janice Thomas

Quality Software Project Management

Linda I. Safer, Donald F. Shafer, Robert T. Futrell

Software Project Management in Practice

Pankaj Jalote

Talent Era, The: Achieving a High Return on Talent

Subir Chowdhury

Customer Relationship Management: The Bottom Line to Optimizing Your ROI

Dr. Natalie L. Petouhoff, Dr. Jon Anton

Oracle E-Business Suite Manufacturing & Supply Chain Management

Dan Natchek, Nigel King, Bastin Gerald

Winning with Software: An Executive Strategy

Watts S. Humphrey

Project Planning and Scheduling

Gregory T. Haugan

Leadership in Action: Through a New Lens: A Talk with Margaret J. Wheatley

John Alexander

Leadership in Action: A Question of Leadership - The Terrorist Attacks on September 11 Brought Stark Reminders that Extraordinary Circumstances Require Extraordinary Leadership. What Can Leaders do to

Karen Peterson, Gene Klann

Leadership in Action: Dividends and Interest - Crisis Brings a Yearning for Leadership

Craig Chappelow

Leadership in Action: Reader Forum - Leadership Training Comes Through in a Crisis

Kevin Bodie

The Web Content Style Guide: An Essential Reference for Online Writers, Editors, and Managers

Catherine O’Dowd, Rob Norton, Gerry McGovern

Alpha Teach Yourself Project Management

Nancy Mingus

An Introduction to Wavelets and Other Filtering Methods in Finance and Economics

Brandon J. Whitcher, Faruk Selçuk, Ramazan Gençay

Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners

Author Mary E. Sakry , Neil S. Potter
Release Date 2002/03
“This book hits the mark for three important issues:How to keep focused on real improvementsHow to develop an implementable improvement planHow to develop meaningful and useful measurementsI will definitely recommend it to my clients who are just beginning or are ha....
Business Etiquette

Author Ann Marie Sabath
Release Date 2002/03
What exactly is business-appropriate attire?When is it correct to send a thank you note via email?When is it considered uncivil to use the cell phone?You’ll get the answers to these and other questions in this book. A practical business survival guide for executives....
Working at Warp Speed

Author Barry Flicker
Release Date 2002/03
Everyone is a project manager-projects are what all of us do day in and day out. Skillful project management is fundamental to survival in today's warp-speed world. Yet it is often misunderstood, leading to unrealistic deadlines, poorly defined goals, and wasted ti....
Financial Turnarounds: Preserving Value

Author William W. Sihler - Darden Graduate School of Business Administration University
Release Date 2002/02
In Financial Turnarounds: Preserving Enterprise Value, leading corporate turnaround specialists teach key skills for managing financial turnarounds - and avoiding the need for them. This in-depth, insider's look at 20 turnarounds covers every key industry from manu....
CRM Automation

Author Barton J. Goldenberg
Release Date 2002/02
Barton Goldenberg shares his unparalleled practical expertise on everything from security to internationalization, helping you avoid disastrous missteps—and transform the potential of CRM into long-lasting competitive advantage.Identify your goals and customize a CR....
Grow Your Own Leaders: How to Identify, Develop, and Retain Leadership Talent

Author Matthew J. Paese , Audrey B. Smith , William C. Byham
Release Date 2002/02
Today's enterprises face a profound leadership crisis - and the speed of business has far outstripped conventional executive development systems. In Grow Your Own Leaders, three world-renowned experts introduce an entirely new approach for identifying tomorrow's l....
Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst

Author Dr. Rick Kirschner , Dr. Rick Brinkman
Release Date 2002/02
With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Inter....
Beyond the Myths and Magic of Mentoring: How to Facilitate an Effective Mentoring Process, New and Revised Edition

Author Margo Murray
Release Date 2002/02
Many managers believe that effective mentoring is most often the lucky result of personal chemistry between two people. But in this book, author Margo Murray lays that myth to rest. Her guide gives you all the expert advice, tools, and case studies you'll need to ....
Managing Project Quality

Author Joseph A. Petrick , Timothy J. Kloppenborg
Release Date 2002/02
Make breakthroughs in project quality by combining project management with quality management - this books shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with a....
Leadership and Self-Deception: Getting Out of the Box

Author The Arbinger Institute
Release Date 2002/02
The "disease" of self-deception (acting in ways contrary to what one knows is right) underlies all leadership problems in today's organizations, according to the premise of this work. However well intentioned they may be, leaders who deceive themselves always end u....
Leadership in Action: Cultural Adaptability: It's About more than Using the Right Fork

Author Maxine A. Dalton
Release Date 2002/02
As global managers work at adapting to other cultures, they need to be mindful of issues of appropriateness and ethics.
Leadership In Action: A Question of Leadership - What Are the Biggest Challenges Faced by Leaders who manage a Global Organization with an International Workforce?

Author Thomas C. Knudson , Mohit Misra , Sam Lam
Release Date 2002/02
Global leaders need a sound grasp of the three C's: context, content, and creativity.
Leadership in Action: Issues and Observations - Leading with Purpose - Where it All Begins

Author Victoria A. Guthrie
Release Date 2002/02
Purpose is built upon reason, intention, and drive.
Leadership in Action: Dividends and Interest - One Prescription for Working Across Cultures

Author Craig Chappelow
Release Date 2002/02
Most of our significant learning results from experiencing key events.
Leadership in Action: Reader Forum - Once a Leader, Always a Leader

Author Ernie Stech
Release Date 2002/02
If leadership consists of actions that tend to move a group toward its goals, then almost all actions of a leader are, to some extent, leadership.
Selling Project Management to Senior Executives: Framing the Moves that Matter

Author Pamela Buckle , Kam Jugdev , Connie Delisle , Janice Thomas
Release Date 2002/02
"Why is it so difficult to sell project management to senior executives?" and "How do you get them on board?" are the main questions being answered in this pertinent book by Thomas, et al. After years of research, the authors report their findings in Phases I and I....
Quality Software Project Management

Author Linda I. Safer , Donald F. Shafer , Robert T. Futrell
Release Date 2002/01
The practical handbook of software project management-by practitioners, for practitioners!Quality Software Project Management is the practical, start-to-finish project management resource for every software professional-experienced managers and developers moving int....
Software Project Management in Practice

Author Pankaj Jalote
Release Date 2002/01
We often hear about software projects that are late, over budget, or unable to satisfy customer needs. Yet some organizations are able to manage project after project successfully with desired results. In this book, Pankaj Jalote looks at one such organization, Info....
Talent Era, The: Achieving a High Return on Talent

Author Subir Chowdhury
Release Date 2001/12
Talent rules! Talent is a company's most important asset. This book shows why talent must be managed to generate maximum profits for the organization. The Talent Era presents a complete strategy for leveraging talent to maximize business value. Author Subir Chowdhu....
Customer Relationship Management: The Bottom Line to Optimizing Your ROI

Author Dr. Natalie L. Petouhoff , Dr. Jon Anton
Release Date 2001/12
For undergraduate/graduate-level courses in Quantitative Measurement and Consumer Behavior.Cutting-edge in perspective, this text presents innovative proven methods for determining whether a Customer Relationship Management (CRM) strategy for changing the way a comp....
Oracle E-Business Suite Manufacturing & Supply Chain Management

Author Dan Natchek , Nigel King , Bastin Gerald
Release Date 2001/12
Implement Oracle’s Internet-based Manufacturing and Supply Chain Management products using this Oracle authorized resource. This comprehensive guide explains how to implement the planning, engineering, pricing, order fulfillment, and inventory management components ....
Winning with Software: An Executive Strategy

Author Watts S. Humphrey
Release Date 2001/12
"Every senior executive needs to read this book."--Robert Musson Vice President, Business Strategy Cenus Technologies"An informative book for any business person (not just technologists) who has ever been associated or involved with a software development effort and....
Project Planning and Scheduling

Author Gregory T. Haugan
Release Date 2001/12
This is the only book that makes all planning methods and tools available to project managers at all levels easy to understand ... and use. Instead of applying techniques piecemeal, you'll take a cohesive, step-by-step approach to improve strategic and o....
Leadership in Action: Through a New Lens: A Talk with Margaret J. Wheatley

Author John Alexander
Release Date 2001/12
Margaret J. Wheatley writes, teaches, and speaks about radically new ideas for organizing and leading in chaotic times. CCL president John Alexander interviewed Wheatley during the third annual Friends of the Center Leadership Conference in Kansas City, Missouri. ....
Leadership in Action: A Question of Leadership - The Terrorist Attacks on September 11 Brought Stark Reminders that Extraordinary Circumstances Require Extraordinary Leadership. What Can Leaders do to

Author Karen Peterson , Gene Klann
Release Date 2001/12
Leaders need to be in the thick of things, and their followers need to know it. In the midst of a crisis, emotionally intelligent leaders provide structure and stability.
Leadership in Action: Dividends and Interest - Crisis Brings a Yearning for Leadership

Author Craig Chappelow
Release Date 2001/12
When the cameras were on the president, he was alone—and he delivered.
Leadership in Action: Reader Forum - Leadership Training Comes Through in a Crisis

Author Kevin Bodie
Release Date 2001/12
The Leadership Development program I participated in was about people—all people, and about how all people offer their own unique ways to help our causes, influence our behavior and decisions, and help make us all better people collectively
The Web Content Style Guide: An Essential Reference for Online Writers, Editors, and Managers

Author Catherine O’Dowd , Rob Norton , Gerry McGovern
Release Date 2001/11
As quality becomes ever more critical in differentiating successful websites, the need for a professional approach to your content is growing. The Web Content Style Guide provides a set of standards and rules to ensure consistent quality content and a flawless servi....
Alpha Teach Yourself Project Management

Author Nancy Mingus
Release Date 2001/11
Now you don't have to be an MBA or advanced specialist to learn the principles of project management. Alpha Teach Yourself Project Management in 24 Hours gives readers a lesson-by-lesson approach to learning the ins and outs of budgets, team-building and trac....
An Introduction to Wavelets and Other Filtering Methods in Finance and Economics

Author Brandon J. Whitcher , Faruk Selçuk , Ramazan Gençay
Release Date 2001/10
An Introduction to Wavelets and Other Filtering Methods in Finance and Economics presents a unified view of filtering techniques with a special focus on wavelet analysis in finance and economics. It emphasizes the methods and explanations of the theory that underlie....

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