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How Scenario Planning Influences Strategic Decisions
Author Yossi Sheffi , Chris Caplice , Shardul Phadnis
Anecdotal evidence suggests that considering various scenarios helps strengthen decision making. To test this idea, researchers offered a scenario-based workshop to executives to see how considering scenarios affected decisions. They found that though participants&....
Release Date 2016/07 -
Achieving Meritocracy in the Workplace
Author Emilio J. Castilla
For their companies to remain competitive and successful, many executives strongly believe that they need to recruit and retain top talent. And to do so, they must foster meritocracies — hiring, rewarding, and promoting the best people, based on their merit. ....
Release Date 2016/07 -
In Boardrooms, the Same Is a Shame
Author Paul Michelman
THE SPRING OF 2016 brought another round of reports on the pale state of the U.S. boardroom. It remains a whiter shade of pale, predominantly male. In its annual review of corporate board appoint- ments, the executive search firm Heidrick & Struggles International....
Release Date 2016/07 -
Data-Driven City Management: A Close Look at Amsterdam’s Smart City Initiative
Author Michael Fitzgerald
The opportunity to use data analytics to improve city life is enormous — but cities aren’t yet ready to make the transition. One city leading the way is Amsterdam, which has been working toward becoming a “smart city” for almost 7 years. The....
Release Date 2016/07 -
Better Data Brings a Renewal at the Bank of England
Author Michael Fitzgerald
The Bank of England, one of the world’s oldest and most influential central banks, has made analytics excellence a key pillar of its mission to promote economic stability within the United Kingdom. Like other central banks, the Bank has relied on data and ana....
Release Date 2016/07 -
Managing the Bots That Are Managing the Business
Author Thomas H. Davenport , Tim O'Reilly
We are just at the beginning of the transformation from an economy dominated by human workers to one dominated by electronic workers. The great management challenge of the next few decades will be understanding how to get the best out of both humans and machines, a....
Release Date 2016/10 -
Executive Assistants for Everyone
Author Monideepa Tarafdar , Hal R. Varian
Currently, only top managers have human executive assistants, but in the near future, everyone who has a smartphone can have a digital executive assistant. This will be made possible by the “mobile cloud” -- technology that integrates the convenience of....
Release Date 2016/10 -
Leading in an Unpredictable World
Author Paul Michelman
One of the central challenges facing corporate leaders today is how to take advantage of new opportunities presented by digital transformation. Pierre Nanterme, chairman and CEO of the global professional services firm Accenture, recently sat down with MIT Sloan Ma....
Release Date 2016/10 -
The Hard Truth About Business Model Innovation
Author Emily Snyder , Derek van Bever , Thomas Bartman , Clayton M. Christensen
“The landscape of failed attempts at business model innovation is crowded -- and becoming more so,” observe authors Clayton M. Christensen, Thomas Bartman, and Derek van Bever. In order to change this, the authors argue, executives need to understand th....
Release Date 2016/10 -
A New Era of Corporate Conversation
Author Catherine J. Turco
Long-held assumptions about corporate communication and hierarchy are breaking down. Social media tools allow more open communication up, down, and across the corporate hierarchy. In the coming years, the savviest leaders will tap into the spirit and tools of openn....
Release Date 2016/10 -
When Strategy Walks Out the Door
Author Teppo Felin
There certainly is no shortage of high-priced consultants willing to answer the big questions of strategy. And advice about the “best” strategy can also be found in any number of management books. But managers should be skeptical consumers of external....
Release Date 2016/10 -
Why Digital Transformation Needs a Heart
Author George Westerman
Three technology-driven forces are transforming the nature of management. Automation is making it more and more possible for companies to do work without humans involved. Data-driven management supplements intuition and experience with data and experimentation. Res....
Release Date 2016/10 -
Unleashing Creativity with Digital Technology
Author Robert D. Austin
In business, it’s costly to try something new, especially if it doesn’t work out. But in the digital era, technology can be deployed to augment the creative abilities of people and organizations. Today’s digital technologies have reached a level o....
Release Date 2016/10 -
The Three New Skills Managers Need
Author Monideepa Tarafdar
As digital technologies evolve, managers and employees will need to learn three important skills: partnering with new digital “colleagues,” creating a mindful relationship with omnipresent digital technologies, and developing empathy for the varying tec....
Release Date 2016/10 -
Digital Today, Cognitive Tomorrow
Author Mike Wing , Ginni Rometty
Digital transformation is happening all around us, but it’s the foundation for a much more profound transformation still to come. With huge challenges facing humanity on many fronts — climate, disease, population, food and water — we need cognitiv....
Release Date 2016/10 -
When Employees Don't 'Like' Their Employers on Social Media
Author Pamela Lirio , Marie-Cécile Cervellon
More than 2 billion people worldwide are users of social media, making it a logical platform for companies seeking to attract potential employees and engage consumers with their brands. In addition to sharing information on brand activities through official social ....
Release Date 2016/01 -
Which Features Increase Customer Retention?
Author Chekitan S. Dev , Roland T. Rust , Rebecca W Hamilton
Companies must make important decisions about which features to include in the goods and services they offer to customers. Understanding the return on investment for a feature is essential to increasing profitability. Although tadding features increases costs, it m....
Release Date 2016/01 -
How to Develop a Great Digital Strategy
Author Ina M. Sebastian , Cynthia M. Beath , Jeanne W. Ross
As companies recognize how important a digital strategy has become, they find themselves torn between different strategic options. The first decision is to choose between a customer engagement or a digital solutions strategy. Which to pursue depends on existing cap....
Release Date 2016/01 -
Mastering the Market Intelligence Challenge
Author Teppo Felin , Stephan Kudyba , Thomas H. Davenport , Edward E. Lawler III , Thomas W
Multinational companies have invested heavily in emerging economies — over $3 trillion since 1998, by one estimate. Many of these companies, however, have not adapted their products and operations sufficiently to succeed in these markets, and returns have oft....
Release Date 2016/01 -
Is Your Company Ready for HR Analytics?
Author Luc Sels , Sophie De Winne , Bart Baesens
Companies have yet to apply analytics to human resources — but that's about to change. And lessons learned in applying analytics to customer-focused areas can help avoid mistakes in strategic workforce decisions. Show and hide more
Release Date 2016/01 -
Why Your Company Needs Data Translators
Author Simon Chadwick , Mike Forde , Chris Brady
When it comes to putting data to use, communication — or rather, lack of it — between the data scientists and the executive decision makers can cause problems. The two sides often don't speak the same language and may differ in their approach to and re....
Release Date 2016/01 -
Competing Through Joint Innovation
Author Manuel Hensmans
Emerging markets such as China and India have become the growth drivers of corporate research and development initiatives from all around the world. Although there is growing evidence that Chinese companies are shifting their innovation focus from cost saving to kn....
Release Date 2016/01 -
The Downside to Full Board Independence
Author Olubunmi Faleye
High-profile accounting and corporate governance scandals have resulted in significant changes in the structure of corporate boards of directors, in particular the development of independent boards in which the CEO is the only employee director. The downside: Indep....
Release Date 2016/01 -
Engaging With Startups in Emerging Markets
Author George S. Yip , Shameen Prashantham
For large global companies, forging effective partnerships with high-potential startups is easier said than done. The very traits that make such startups potentially complementary as partners also make it difficult for large companies to engage with them in the fir....
Release Date 2016/01 -
Winning the Digital War for Talent
Author David Kiron , Anh Nguyen Phillips , Doug Palmer , Gerald C. Kane
Competition for digitally savvy talent has never been higher, but companies' methods for acquiring and keeping the skilled employees they need are outmoded. Whether they want to develop capabilities in employees or tap on-demand talent markets — or some mix ....
Release Date 2016/01 -
Author Laura Winig
South Afirca's Nedbank is a leader in its market - but to stay in that position, it needed to identify new ways to serve its existing business clientele as well as attract new customers. Its solution: Use the extensive transaction data the bank collects to help cu....
Release Date 2016/01