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Trust-Based Selling: Finding and Keeping Customers for Life
Author David A. Monty
The first year of developing a new sales territory or establishing new customers is a daunting task—especially in dog-eat-dog industries. The traditional advice is to train quickly on products, grab a customer list, start calling for appointments, discover opportuni....
Release Date 2014/12 -
Truth About Making All Your Employees Feel Like Your Only Employee, The
Author William S. Kane
This Element is an excerpt from The Truth About Thriving in Change (9780132354622) by William S. Kane. Available in print and digital formats.How to treat every member of your team like they matter — and mean it!To build bridges with your team, you must appreciate a....
Release Date 2010/09 -
Author Haitian Lu , Ferdinand Gul
Truths and Half Truths is aimed at economic and social science academics and students who are interested in the dynamics of China’s institutional development and societal transformation. Covering the complexity of the social, economic, and governance reforms behind ....
Release Date 2011/06 -
Tuesday Morning Coaching: Eight Simple Truths to Boost Your Career and Your Life
Author David Cottrell
From the author of the bestselling Monday Morning series--an instructive, inspiring story on rebooting your life and career with the power of simple truthsRyan Harris has been floundering for too long. His career is off track, and his personal life is in shambles. I....
Release Date 2012/11 -
Author Alan DeBack , Marshall Brown
A résumé's primary objective is to present you in a powerful, targeted, and concise manner. It should grab a reviewer's attention quickly and sustain his or her interest in you. Tailor your résumé to the unique requirements of the specific position and organizatio....
Release Date 2009/01 -
Author Judy Ringer
In today’s workplace, managers, leaders, and HR professionals often believe they don’t have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can s....
Release Date 2019/05 -
Uncovering the Life of Your Dreams
Author Bruce D Schneider
An enlightening story. . .Scott Billings has a pretty good life, or so it appears. But something is missing for him. Like many others, he finds himself just going through the motions, sleepwalking through life, until an unexpected and unique encounter with a street....
Release Date 2018/03 -
Undercover Boss: Inside the TV Phenomenon that is Changing Bosses and Employees Everywhere
Author Mark Levine , Eli Holzman , Stephen Lambert
"For a popular television series, Undercover Boss has an unusual knack for raising deep and weighty questions."—ForbesOn February 7, 2010 the CBS television series Undercover Boss USA premiered to a staggering 38.6 million viewers, the largest post-Super Bowl audien....
Release Date 2010/11 -
Understanding and Managing Public Organizations, 5th Edition
Author Hal Rainey
UNDERSTANDING AND MANAGING PUBLIC ORGANIZATIONS, FIFTH EDITION"This is the definitive place for all serious students of public administration to start. It is the most comprehensive book in the field. It is required reading for MPA students, Ph.D. students, and all s....
Release Date 2014/02 -
Understanding and Managing Public Organizations, 6th Edition
Discover the latest insights in organization theory from a comprehensive and masterful volumeUnderstanding and Managing Public Organizations, 6th Edition provides readers with an authoritative reference for scholars, masters, and doctoral students in public management and public affairs programs in .... -
Understanding Emotional Intelligence
Author Gill Hasson
Drive your emotions – don’t let them drive you! We all know people who are brilliant at managing their emotions. They never get overwhelmed in difficult situations; they are great decision makers; they know when to use their intuition and they express empathy, compa....
Release Date 2015/01 -
Understanding Government Contract Source Selection
Author Margaret G. Rumbaugh
Your Go-to Resource for Government Contract Source Selection!From planning to protest and all the steps in between, Understanding Government Contract Source Selection is the one reference all government acquisition professionals and contractors should keep clo....
Release Date 2010/03 -
Understanding Intercultural Communication
Author Adrian Holliday
In this book, Adrian Holliday provides a practical framework to help students analyse intercultural communication. Underpinned by a new grammar of culture developed by Holliday, this book will incorporate examples and activities to enable students and professionals ....
Release Date 2013/06 -
Author James A. Runde
The real secret to career success and what it takes to get ahead is EQUNEQUALED is the client service professional's guide to getting ahead and achieving professional goals. You're smart and hard working, but guess what—so is everyone else. So how do you stand ou....
Release Date 2016/09 -
Unlock the Hidden Job Market: 6 Steps to a Successful Job Search When Times Are Tough
Author Martha I. Finney , Duncan Mathison
More than 70% of today’s job opportunities come through the “hidden job market”: they’re never advertised, assigned to search firms or internal recruiters, or displayed at job fairs. What’s more, as employers cut recruiting costs, the proportion of “hidden” job oppo....
Release Date 2009/09 -
Author Andy Barker , Beth Wood
WHAT’S STOPPING YOU FROM BEING YOUR BEST? YOU ARE! If you’re suffering from stress or negative thoughts, then Unlock You is your easy, six-week programme to feel calm, kick that bad habit and release your potential to be your best. Show and hide more ....
Release Date 2019/01 -
Author Chris Turner
A new volume in the successful Unlocking the Law series on this fascinating and dynamic area of law, containing the essential recent developments, including the Equality Act 2010. Each chapter opens with aims and objectives and contains activities such as quick quiz....
Release Date 2013/06 -
Author William G. Bowen , Taylor Walsh
Over the past decade, a small revolution has taken place at some of the world's leading universities, as they have started to provide free access to undergraduate course materials--including syllabi, assignments, and lectures--to anyone with an Internet connection.....
Release Date 2010/12 -
Author Doreen Marcial Poreba
Creativity is the engine that drives business innovation, and it's also the path to personal self-fulfillment. Unfortunately, the busier and more complicated life gets, the more difficult it is to relax and let creative ideas flow. Idiot's Guide: Unlocking Your C....
Release Date 2015/05 -
Unstoppable You: Adopt the New Learning 4.0 Mindset and Change Your Life
Author Patricia A. McLagan
Never stop learning.What will it take to make work better? A significant upgrade to everyone’s ability to learn. That’s the ticket to a successful and fulfilling life.Visionary teacher and lifelong learner Pat McLagan views learning ability as software for processi....
Release Date 2017/05 -
Author Pat Divilly
Step away from boredom and reclaim your life Feeling unfulfilled? Do you dream of a lifestyle where you can have it all – good health, wealth, freedom and happiness? You’re not alone. Upgrade Your Life is your guide to taking the power back and becoming the master....
Release Date 2016/12 -
Upgrade Your Life: The Lifehacker Guide to Working Smarter, Faster, Better
Author Gina Trapani
Whether you're a Mac or Windows user, there are tricks here for you in this helpful resource. You'll feast on this buffet of new shortcuts to make technology your ally instead of your adversary, so you can spend more time getting things done and less time fiddling....
Release Date 2008/03 -
Upgrade: Taking Your Work and Life from Ordinary to Extraordinary
Author Rana Florida
The 7 Key Principles to achieving YOUR business and life goalsWhat could a graffiti artist, eminent neurologist, star athlete, celebrity chef, fashion designer, rocket scientist, and Grammy Award–winning musician possibly have in common?In this groundbreaking new bo....
Release Date 2013/08 -
Use Body Language to Enhance Your Questions
Author Terry J. Fadem
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats.Improve your questioning skills by making sure your body language aligns with your words.Body langua....
Release Date 2010/03 -
Use Public Tools for Career Success
Author Kermit Kaleba
This publication unlocks the keys to finding and accessing public sector tools and grants that help training practitioners further their experience and skills. Included in this issue as well are tips on how to find obtain money-saving grants as well as how to use ta....
Release Date 2007/06