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Essentials of Retirement Planning
Author Eric J. Robbins
This book provides the quintessential information needed to understand the financial side of the retirement planning coin. You’ll begin by learning about the various plan types employers may offer their employees. Topics related to compliance testing will be thoroug....
Release Date 2014/08 -
Difficult Conversations (HBR 20-Minute Manager Series)
Author Harvard Business Review
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficul....
Release Date 2016/02 -
Author Elaine Biech
Your Talent Development AtlasIf you’ve been directing your organization’s talent development effort during the last few years, you might think you’re on a journey without a map. There are few published resources to guide you in a challenge that many experts promise....
Release Date 2018/09 -
The Modern Learning Ecosystem: A New L&D Mindset for the Ever-Changing Workplace
Author JD Dillon
Reimagine the Role of L&D in the Modern Workplace How can we possibly keep up? This question is front and center in today’s workplace thanks to the downright ridiculous pace of change. There’s a never-ending stream of new processes, regulations, products, and technologies with which employees m....
Release Date 2022/11 -
Perfect Phrases for Customer Service, Second Edition
Author Robert Bacal
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou’ve heard it a million times: “The customer is always right.” But let’s face it--sometimes the customer is misinformed, confused, or downright difficult.
Release Date 2010/11 -
Super You: How Technology is Revolutionizing What It Means to Be Human
Author Sean Carruthers , Kay Svela Walker , Andy Walker
Rewind Your Biology and Live Like a 20-Year-Old! Edit Your Genes to Live Disease-Free! Find a Parking Space with Your Internet-Connected Brain!Advances in longevity, genetics, nanotech, and robotics will make all this possible! This is not science fiction. This is ....
Release Date 2016/06 -
Fundamentals of Human Resource Management, 5/e
Author Gary Dessler
Foundations in management beyond the HR departmentFundamentals of Human Resources Management supports human resources training for all students of management -- not just HR managers. The text presents a wide range of HR topics within a single semester of material, ....
Release Date 2015/01 -
Workplace Wellness that Works: 10 Steps to Infuse Well-Being and Vitality into Any Organization
Author Laura Putnam
A smarter framework for designing more effective workplace wellness programsWorkplace Wellness That Works provides a fresh perspective on how to promote employee well-being in the workplace. In addressing the interconnectivity between wellness and organizational cu....
Release Date 2015/06 -
25 Need-To-Know Management Models
Author Paul Pietersma , Gerben Van den Berg
Includes 10 handy dos and don’ts of using management models· Want new ways of looking at old problems?· Need a range of management decision-making tools at your fingertips?· Only want what you need to know, rather than reams of theory?With indispensible mo....
Release Date 2015/01 -
HBR Guide to Managing Up and Across (HBR Guide Series)
Author Harvard Business Review
ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling o....
Release Date 2013/01 -
Perfect Phrases for Communicating Change
Author Lawrence Polsky
THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIMEEmployees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval.
Release Date 2010/01 -
How to Grow Your Business- For Entrepreneurs
Author Alex Blyth
How to grow your business for Entrepreneurs shows you how to do just that youll find out how to:Delegate in order to grow your businessGet the right people in and develop their talentsGrow a long and prosperous relationship with your customersGet the financials ....
Release Date 2012/10 -
Performance Scorecards: Measuring the Right Things in the Real World
Author Mark Morgan , Richard Y. Chang
Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning ....
Release Date 2000/04 -
Author Andrew Savitz
The classic guide to sustainability strategy and implementation—updated for today's businessesTo ensure business success, companies must embrace sustainable management. Firms need to find the overlap between business interests and the interests of society and the e....
Release Date 2013/11 -
Author Dan Gookin
The bestselling PC reference on the planet—now available in its 13th editionCompletely updated to cover the latest technology and software, the 13th edition of PCs For Dummies tackles using a computer in friendly, human terms. Focusing on the needs of the beginning....
Release Date 2015/12 -
Recognizing and Engaging Employees For Dummies
Author Bob Nelson
Improve engagement, productivity, and motivation with effective employee recognitionRecognizing and Engaging Employees for Dummies gives you the tools and information you need to improve morale, productivity, and personal achievement with a successful employee reco....
Release Date 2015/09 -
Author Ben Lamorte , Paul R. Niven
Everything you need to implement Objectives and Key Results (OKRs) effectively Objectives and Key Results is the first full-fledged reference guide on Objectives and Key Results, a critical thinking framework designed to help organizations create value through focu....
Release Date 2016/09 -
Author Carolyn Stringer
Targets are an important part of our work life, whether we are setting them or meeting them. Target setting forms part of the budgeting process and the performance management of business units and individuals. Unfortunately the behavioral impacts of target setting o....
Release Date 2012/01 -
Post-Project Reviews to Gain Effective Lessons Learned
Author Terry Williams
A key component of successful project management is the ability to glean key learnings from the experience throughout the lifecycle of the project, as well as at its conclusion. However, in practice, the lessons learned from a specific project are rarely incorporat....
Release Date 2007/04 -
The Essential HR Handbook, 10th Anniversary Edition
Author Barbara Mitchell , Sharon Armstrong
Since 2008, busy managers by the tens of thousands have turned to this best-selling book as a handy guide to the ins and outs of human resources. And no wonder! Because whether you’re a small business owner, a manager in a business without an HR department, or even....
Release Date 2019/01 -
Author Heidi K. Gardner , Ivan A. Matviak
We need a new approach for solving tough problems in a complex world—we need to collaborate smarter.Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How ....
Release Date 2022/11 -
Starting a Talent Development Program
Author Elaine Biech
Foundational guidance you’ve been looking for The best organizations recognize that no leader or employee can be expert in everything, but that everyone needs to be at their best if organizations are to be productive and successful. If your goal is to develo....
Release Date 2017/12 -
Author Kelly Swingler
Over the last 20 years, the topic of conversation when it comes to HR, is whether or not it should even exist. The name of the function is ever changing, but are the outcomes and results evolving in the right way? Over the last 5 years, the author has been designin....
Release Date 2017/10 -
Author Pravin Durai
Human Resource Management, 2e, presents multifaceted, up-to-date and all-inclusive information which will be useful to students and professionals pursuing human resource management (HRM). The book discusses the subject in lucid language using real-life examples fro....
Release Date 2016/09 -
Betting Big on Employee Development
Author Ardine Williams
Amazon HQ2’s vice president for workforce development, Ardine Williams, explains the rationale behind the company’s strategy for upskilling its workforce even when the training it provides opens up new opportunities for its employees elsewhere.
Release Date 2020/02 -
The Key to Acquiring Better and Quicker Information
Author Terry J. Fadem
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats.How to choose the right type of question to get the right piece of information at the right time.The....
Release Date 2010/03 -
Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty
Author Brad Federman
"If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy."-- Sharon S. Bilgischer, sen....
Release Date 2009/08 -
Business Planning: A Guide to Business Start-Up
Author David Butler
A readable and structured guide for the increasing numbers of people each year who consider setting up a small business or becoming self-employed. 'Business Planning' outlines the options and risks involved in setting up a business. The importance of thoroug....
Release Date 2007/06