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Digital Customer Experience Engineering : Strategies for Creating Effective Digital Experiences
Customer experience engineering applied to the engineering department is rare, but needed. Most companies keep support, UX, engineering, product, and CX separate. To address this gap, this book highlights roles and techniques that are proven to accelerate issue detection and prevention by 30% or mor.... -
The Art of Agile Development, 2nd Edition
Author James Shore , Shane Warden
Almost every company that develops software today is using something they call "Agile." But there’s a widespread misunderstanding of what Agile is and how to use it. The Art of Agile Development is a comprehensive guidebook for anyone who wants to improve the agility of t....
Release Date 2021/07 -
The Professional Scrum Master (PSM I) Guide
Implement modern and industry-proven Scrum techniques to achieve business agility and prove your credentials by passing the PSM I certification examKey FeaturesUse Scrum to manage complex projects and deliver real value to your customersExplore essential concepts and understand how the Scrum framewo.... -
The 6 Enablers of Business Agility
Installing agile tools and practices won't be enough to respond to rapid market change unless you lay the groundwork with six key enabling factors, identified by the United Kingdom's leading agile consulting firm, Agile Centre. An ever-growing pile of frameworks and tools falsely offer an “e.... -
Choose Your Customer: How to Compete Against the Digital Giants and Thrive
Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the tech giants—by choosing and providing peerless value to the right customers for long-term success.Every year, managers at companies large and small are finding .... -
The Product Manager's Desk Reference, Third Edition, 3rd Edition
The definitive guide to product management—updated for a more digital, more global, more competitive business landscape The digital age is here to stay. That means the pace of business change will only increase and competitive forces will challenge you, and your role as a product manager. This is t.... -
The Tech Executive Operating System: Creating an R&D Organization That Moves the Needle
Leaders of tech organizations have to regularly adapt their strategies in an ever-changing market. Creating a culture that understands and supports both the technical and the nontechnical is a refined skill that can be difficult to master even for a leader with years of experience. The Tech Executiv.... -
The Agile Guide to Business Analysis and Planning: From Strategic Plan to Continuous Value Delivery
Complete Agile Roadmap for Analyzing Customer Needs and Planning Product Development“This book will become a staple reference that both product owners and business analysis practitioners should have by their side.”--From the Foreword by Alain Arseneault, former IIBA Acting President & CEOThe Agi.... -
Professional Coaching for Agilists
Coach Individuals, Teams, and Organizations to Greater Success with AgileAs Agilists work to increase an organization's Agility, they will run into major obstacles with mindset shifts, moving to self-organization, and organizational adoption. Over the past decade, more Agilists have been using Prof.... -
Author Cliff Berg , Kurt Cagle , Lisa Cooney , Philippa Fewell , Adrian Lander , Raj Nagappa
Agile is broken.Most Agile transformations struggle. According to an Allied Market Research study, "63% of respondents stated the failure of agile implementation in their organizations." The problems with Agile start at the top of most organizations with executive leadership not getting what agile i....
Release Date 2021/03 -
101 Tips for Improving Your Business Communication
This book contains business communication information that may not have been taught in college–information that has been accumulated over years of business experience and teaching.Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have be.... -
Author Rob Cole
Want to work smarter, faster and more productively?Agile is an innovative way of working that will help you deliver high quality products and services cost-effectively, to embrace change and keep improving as you go. Whether you’re a one-person start-up or with a multinational, Agile Now will help y....
Release Date 2021/01 -
Author Michael K. Spayd , Michele Madore
Lead Agile Transformations that Scale and Succeed across the Entire OrganizationMost organizational leaders know agility is paramount to survival in a world of unprecedented volatility, uncertainty, complexity, and ambiguity (VUCA). Thats why so many keep attempting Agile....
Release Date 2020/12 -
The Agile Leader: Leveraging the Power of Influence
Author Zuzana Sochova
Unleash Your Agile Leadership Potential and Guide Your Entire Organization Toward AgilityIn todays complex, fast-changing, and unpredictable world, radically agile organizations thrive when they combine strong local autonomy with deeply shared goals. Leadership is a key f....
Release Date 2020/12 -
Innovation and New Product Planning
This practical book introduces readers to the essential business aspects of innovation and new product planning. The product planning process is discussed across two broad themes: product development and product management. Importantly, the book emphasizes the 21st-century strategic and creative min.... -
Author Aras Bilgen , C. Todd Lombardo
Digital product research doesn’t have to be difficult, take a long time, or cost a lot of money. Nor should it be a job solely for scientists or expert researchers. In this practical book, C. Todd Lombardo and Aras Bilgen demonstrate how your entire team can conduc....
Release Date 2020/12 -
Mastering Evaluation and Management Services in Healthcare
This book explores Evaluation and Management (E/M) coding and serves as a resource in the practice and application of level of service codes.For two decades the 1995 and 1997 guidelines have provided guidance and structure around the documentation requirements necessary to support professional, outp.... -
Succeeding with Agile Hybrids: Project Delivery Using Hybrid Methodologies
Author Shawn Belling
Successfully delivering projects at an organization can happen with the careful utilization of a variety of methods and practices. The best approach is a hybrid framework that adapts in real time to your team and its needs. This book addresses the practica....
Release Date 2020/11 -
ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing
Author Jack Phillips , Frank Q Fu , Patricia Pulliam Phillips
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Discover a unique, proven methodology to measure, improve and demonstrate the value....
Release Date 2020/10 -
Author Mark Tolbert , Susan Parente
Compared to a few decades ago, companies today are faced with a much more challenging environment providing successful products and solutions for their customers. They are dealing with global competition, very rapid change in technologies, and tremendous volatility in eco....
Release Date 2020/10 -
Effective Project Management: The PRINCE2 method
Author AXELOS
This guide is designed for professionals in the United States who regularly manage projects. Whilst the traditional Managing Successful Project manual can also be used by US students to pass exams, this guidance provides a global language of project management but some mo....
Release Date 2020/09