-
Agile Development in the Real World
Author Alan Cline
This book is a practical guide for new agile practitioners and contains everything a new project manager needs to know to get up to speed with agile practices quickly and sort out the hype and dogma of pseudo-agile practices.The author lays out the general guidelin....
Release Date 2015/12 -
The wonderful, horrible truth about Agile
Author Matt LeMay
This lesson focuses on strategies and approaches that will help guide you through the successful implementation of any practices, processes, and frameworks that could fall under the broad banner of “Agile.” Show and hide more
Release Date 2018/02 -
Author Rick Freedman
What began as an approach to manage individual software projects, agile has blossomed into a powerful group of principles and practices that any organization can use to stay successful in an ever-evolving business environment. This article from Rick Freedman, autho....
Release Date 2018/05 -
Getting to Resolution, 2nd Edition
Author Stewart Levine
Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine's “resolutionary” alternative goes beyond compromise and capitulation. He offers ten guidin....
Release Date 2009/11 -
Agile Practice Guide (ENGLISH)
Author Project Management Institute
Agile Practice Guide has been developed as a resource to understand, evaluate, and use agile and hybrid agile approaches. This practice guide provides guidance on when, where, and how to apply agile approaches and provides practical tools for practitioners and orga....
Release Date 2017/09 -
Choose Your WoW - Second Edition
Author Project Management Institute
This book: • Provides a foundation for enterprise agility, value streams, and a disciplined approach to DevOps; • Is a pragmatic application of agile, lean, and traditional techniques for your enterprise-class environment; • Overviews a strategy for teams to evolve a fit-for-purpose, flexible WoW th....
Release Date 2022/05 -
The Concise PRINCE2® - Principles and Essential Themes, 3rd Edition
Author Colin Bentley
This guide explains the fundamental principles of PRINCE2 2017, enabling you to review essential themes before taking your PRINCE2 Foundation exam. Following accreditation, it serves as a reference guide to help you manage ongoing PRINCE2 projects within your organ....
Release Date 2019/03 -
Author Michael McCarthy , Pat Gannon-Leary
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care cour....
Release Date 2010/03 -
Author Christian Stadil , Lene Tanggaard
Increasing creativity is now a priority – a driving force in the 21st century. We are constantly in need of new and significant ideas to ensure sustainable growth, whether personal or in business, nationally or internationally. This requires us to have the necessary....
Release Date 2014/09 -
Author Joseph Michelli
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER!“Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the in....
Release Date 2011/05 -
Author Bas Vodde , Craig Larman
Lean and Agile Development for Large-Scale Products: Key Practices for Sustainable Competitive SuccessIncreasingly, large product-development organizations are turning to lean thinking, agile principles and practices, and large-scale Scrum to sustainably and quickly....
Release Date 2010/01 -
Author Sean Richardson , Alison Hill , Darren Hill
A practical toolkit for handling workplace conflict and difficult conversationsDealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonv....
Release Date 2016/04 -
The Employee Experience Advantage
Author Marshall Goldsmith , Jacob Morgan
Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don'tRecently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the ....
Release Date 2017/03 -
Author Michael Nir
Use this practical, step-by-step guide on lean agile strategy to harness technological disruption at your large business to successfully advance your business rather than suffer a loss of business. The lean agile enterprise concept is demystified and translated int....
Release Date 2018/04 -
Author Matt LeMay
The Agile movement provides real, actionable answers to the question that keeps many company leaders awake at night: How do we stay successful in a fast-changing and unpredictable world? Agile has already transformed how modern companies build and deliver software.....
Release Date 2018/10 -
Author David Moss
Understanding the Ground Rules for the Global EconomyIn this revised and updated edition of A Concise Guide to Macroeconomics, David A. Moss draws on his years of teaching at Harvard Business School to explain important macro concepts using clear and engaging langua....
Release Date 2014/08 -
Lean Startups for Social Change
Author Michel Gelobter
For years, the lean startup has been revolutionizing both new and established businesses. In this eye-opening book, serial social entrepreneur Michel Gelobter shows how it can do the same for nonprofits.Traditionally, whether creating a new business or a new p....
Release Date 2015/11 -
Author Johanna Rothman
Your project can't fail. That's a lot of pressure on you, and yet you don't want to buy into any one specific process, methodology, or lifecycle.Your project is different. It doesn't fit into those neat descriptions.Manage It! will show you how to beg, borrow, a....
Release Date 2007/06 -
Author Dion Nicolaas
Scrum is an agile framework for completing complex projects. This book gives examples, tools, and tricks to do Scrum well.For each trick it is explained why it helps. The practices themselves may be worth trying, but by understanding why it works the readers will b....
Release Date 2018/09 -
101 Tips for Improving Your Business Communication
This book contains business communication information that may not have been taught in college–information that has been accumulated over years of business experience and teaching.Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have be.... -
The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance
Author Christopher Brown , Linden Brown
BECOME THE ENVY OF YOUR INDUSTRY WITH A CUSTOMER-CENTRIC CULTUREFor the first time, this groundbreaking guide unlocks the secrets used by Amazon, Virgin, Apple, Starbucks, and salesforce.com. It creates a guide for success based on three years of scientific study d....
Release Date 2013/12 -
Map the Future of Design for Enhanced Customer Experience
Author Deepa Prahalad , Ravi Sawhney
This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (9780137023486) by Deepa Prahalad and Ravi Sawhney. Available in print and digital formats. Use “experience mapping” to create products, services, and....
Release Date 2010/08 -
Communication Skills for Managers, Fifth Edition
Author Janis Fisher Chan
The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This self-study course is your guide to business communication that delivers the message?whether written, spoken, in person or via e-mail....
Release Date 2002/08 -
Author Jeff Sutherland , Ken Schwaber
A radical approach to getting IT projects done faster and cheaper than anyone thinks possibleSoftware in 30 Days summarizes the Agile and Scrum software development method, which allows creation of game-changing software, in just 30 days. Projects that use it are th....
Release Date 2012/05 -
Author Clementina Galli Zugaro , Mr. Emilio Galli Zugaro
DISCOVER THE ART OF COMMUNICATIVE LEADERSHIP: HOW TO REALLY LISTEN SO YOU CAN WIN AND HOLD THE TRUST OF YOUR STAKEHOLDERS. Leaders often say ‘I communicate’ when, in fact, they mean ‘I tell’. Yet being able to really listen is the key to growth and results. The Lis....
Release Date 2017/01 -
The Introverted Leader, 2nd Edition
Author Jennifer Kahnweiler
NEW EDITION, REVISED AND EXPANDEDThe Introverted LeaderBuilding on Your Quiet Strength, Second EditionFinally, a book that recognizes the immense value that introverts bring to the workplace.”—Daniel Pink, author of Drive and WhenA prevailing myth is that a bi....
Release Date 2018/03 -
Successful Management Guidelines (Collection)
Author Stephen Robbins , Martha I. Finney
Each book in the bestselling Truth About series offers the author's practical and distilled knowledge on a particular business topic, showing readers how to apply these principles in their daily work lives. With an 'aha' on every page, information is presented i....
Release Date 2013/08 -
Managing Projects with Microsoft® Visual Studio® Team System
Author Martin Danner , Joel Semeniuk
Get the practical reference for using Visual Studio Team System in your software development lifecycle—and maximize project success. Designed for software project managers, this book offers straightforward product information and expert insights for collaborating w....
Release Date 2007/03 -
High-Tech, High-Touch Customer Service
Author Micah Solomon
Today's customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense....
Release Date 2012/05