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Author Kimberly Devlin
Help them make the most out of every meeting. Rambling group discussions, tangential concerns, difficult attendees, and unclear objectives can all derail a facilitated event—and often do. But more than just learning how to avoid the pitfalls, effective faci....
Release Date 2017/03 -
Basic Cost Benefit Analysis for Assessing Local Public Projects, Second Edition
Author Maryann O. Keating , Barry P. Keating
The cost benefit technique is so often referenced in government policy that a correct understanding is necessary for officials entrusted with public decisions. This book presents essential elements for understanding, interpreting, and conducting cost benefit analys....
Release Date 2017/05 -
Author Nitin Bhatnagar
English for Nurses addresses the need for nurses to communicate effectively in English. Combining the essentials of communication with language learning, it provides all the necessary skills for professionals in healthcare. English for Nurses puts equal emphasis on ....
Release Date 2012/04 -
How to Share Good or Bad News by E-mail
Author Claire Meirowitz , Natalie Canavor
This Element is an excerpt from The Truth About the New Rules of Business Writing (ISBN: 9780137153152) by Natalie Canavor and Claire Meirowitz. Available in print and digital formats.How to deliver good news more successfully--and deliver bad news in the most posit....
Release Date 2010/02 -
Produce Powerful Presentations (Collection)
Author Jerry Weissman
In Presentation in Action, Weissman does just that: he teaches how to make spectacularly successful presentations by showing exactly how great presenters have done it. Weissman dives into his library of outstanding presentations, sharing examples from current events....
Release Date 2013/08 -
The Proper Role of Graphics in a Presentation
Author Jerry Weissman
This Element is an excerpt from Presenting to Win: The Art of Telling Your Story, Updated and Expanded Edition (ISBN: 9780137144174) by Jerry Weissman. Available in print and digital formats.The #1 killer mistake presenters make with graphics–and what you need to do....
Release Date 2010/02 -
Author David G. Pugh
In their book Winning Behavior, Terry Bacon and David Pugh showed how great companies outperform good ones through "behavioral differentiation" -- going beyond superior products and dependable service to connect with customers at every touchpoint. The Behavioral Ad....
Release Date 2004/05 -
The Etiquette Edge, 2nd Edition
Author Beverly Langford
Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior...you won’t get far.The Etiquette Edge gives you a crash course on modern business manners. New advi....
Release Date 2016/08 -
Understanding and Managing Public Organizations, 5th Edition
Author Hal Rainey
UNDERSTANDING AND MANAGING PUBLIC ORGANIZATIONS, FIFTH EDITION"This is the definitive place for all serious students of public administration to start. It is the most comprehensive book in the field. It is required reading for MPA students, Ph.D. students, and all s....
Release Date 2014/02 -
The Presentation Lab: Learn the Formula Behind Powerful Presentations
Author Simon Morton
Revealing the difference between great slides and great presentationsBased on a proven process from one of the world's most prominent presentation consultancy and design firms, The Presentation Lab challenges everything you thought you knew about creating and deliv....
Release Date 2014/03 -
Author Steven J. Stein
A roadmap to success for tomorrow's leadersThe EQ Leader provides an evidence-based model for exceptional leadership, and a four-pillar roadmap for real-world practice. Data collected from thousands of the world's best leaders—and their subordinates—reveals the k....
Release Date 2017/05 -
Author Kate Atkin
Arm yourself with everything you need to quickly become an expert presenter. The Presentation Workout has been specially designed to help you perfect the art of presenting in any situation. Packed full of practical advice and easy-to-follow techniques, our 10-step ....
Release Date 2015/08 -
Interactive Narratives and Transmedia Storytelling
Author Kelly McErlean
Interactive Narratives and Transmedia Storytelling provides media students and industry professionals with strategies for creating innovative new media projects across a variety of platforms. Synthesizing ideas from a range of theorists and practitioners across vis....
Release Date 2018/03 -
Broadcast News and Writing Stylebook, 5th Edition
Author Robert A. Papper
Updated in its 5th edition, Papper's Broadcast News and Writing Stylebook is the first and most widely used handbook in broadcast news. This book clearly and concisely outlines the rules of broadcast news writing, reporting, grammar, style, and usage. With chapter....
Release Date 2015/07 -
Author Jonathan Vehar
The relationship between you and your boss is important in determining your success at work. However, having a good relationship isn't just a matter of lucking out with the right boss. It takes a focused effort by both parties to forge a strong working relationshi....
Release Date 2016/03 -
The Complete Idiot's Guide® To Book Proposals & Query Letters
Author Coleen O'Shea , Marilyn Allen
Inside information from publishing professionals.The Complete Idiot's Guide9781615640454 to Book Proposals & Query Letters will help writers catch the attention of literary agents with step-by- step instructions on crafting effective queries and proposals for b....
Release Date 2011/02 -
Give Your Speech, Change the World: How To Move Your Audience to Action
Author Nick Morgan
Do you remember the topic of the last speech you heard? If not, you're not alone. In fact, studies show that audiences remember only 10% to 30% of speech or presentation content. Given those bleak statistics, why do we give speeches at all? We give them, says commu....
Release Date 2005/02 -
Business Writing for Technical People
Author Carrie Marshall
Business writing is all about effective communication and persuasion. Technically-minded people can struggle and many businesses get it wrong, losing their readers in avalanches of acronyms and jungles of technical jargon. It doesn’t have to be that way. In....
Release Date 2018/07 -
EGO vs. EQ: How Top Leaders Beat 8 Ego Traps with Emotional Intelligence
Author Jen Shirkani
As leaders climb the corporate ladder of success, the risk of falling into “ego traps” increases, which in turn can hurt business and threaten hard-won success. In EGO vs. EQ, author Jennifer Shirkani presents ways of honing Emotional Intelligence (EQ) to eliminate ....
Release Date 2013/10 -
Effective Communication and Soft Skills
Author Mamta Bhatnagar , Nitin Bhatnagar
Effective Communication and Soft Skills provides a clear understanding of the attributes of good communication vis-a-vis soft skills and hard skills. It offers practice and assessment modules to sharpen learning, while covering all the four tenets of language learni....
Release Date 2011/08 -
Author Michael Faulkner
This book has one simple goal: to help you succeed in your next presentation or speech.You don’t need decades of training to achieve this goal. You don’t need the eloquence of Lincoln or Churchill or Martin Luther King. You just need to learn and practice 10 simple....
Release Date 2015/10 -
The Truth About Managing Change: The Essential Truths in 20 Minutes
Author William S. Kane
Praise for The Truth About Thriving in Change“Although we know that change is constant, we are always surprised by it. Bill provides a roadmap to successfully navigate corporate change. Being conscientious to follow the ‘Truths’ will enable people to successfully fa....
Release Date 2008/04 -
Digital Foundations: Intro to Media Design with the Adobe Creative Suite
Author Michael Mandiberg , Xtine Burrough
Fuses design fundamentals and software training into one cohesive book!The only book to teach Bauhaus design principles alongside basic digital tools of Adobe's Creative Suite, including the recently released Adobe CS4Addresses the growing trend of compressing desi....
Release Date 2008/12 -
The Cultural Intelligence Difference
Author David LIVERMORE
IQ, EQ, and now…CQ! A proven way to measure cultural intelligence, with strategies for pushing the score higher. The CQ Self-Assessment is not available in this electronic edition of The Cultural Intelligence Difference. You can purchase the assessment at www....
Release Date 2011/05 -
Author Paul Hellman
Every day at work, people do three things: talk, listen, and pretend to listen. That’s not surprising—the average attention span has dropped to 8 seconds. To get heard, says high-stakes communications expert Paul Hellman, you need to focus your message, be slightly....
Release Date 2017/04 -
Create Stunning HTML Email That Just Works
Author Mathew Patterson
Create Stunning HTML Email That Just Works is a step-by-step guide to creating beautiful HTML emails that consistently work. It begins with an introduction to email covering topics such as: how email design differs from web design; permission based marketing, and t....
Release Date 2010/05 -
The Complete Idiot's Guide to Getting Government Contracts
Author John C. Lauderdale
Inside strategies and tips for small businesses seeking government business.This guide takes the small business owner through the different vehicles of the government procurement process, showing how the government selects a contract winner. It goes step-by-step fr....
Release Date 2009/10