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An Introduction to Lean Work Design
Author Matthias Thürer , Lawrence D. Fredendall
This book provides a short, concise overview of lean work design, which sees lean systems as the result of a systematic implementation of appropriate work processes. It discusses lean tools, but views tools only as a means of achieving a desirable work design and do....
Release Date 2016/03 -
Anticipate: Knowing What Customers Need Before They Do
Author Jeff Tobe , Bill Thomas
Design and implement the ideal customer focusAnticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experi....
Release Date 2012/11 -
ASTD Competency Study: The Training & Development Profession Redefined
Author Jennifer Naughton , Justin Arneson , William J. Rothwell
Revised from its 2004 edition, the new ASTD Competency Study is your essential guide for understanding and using the ASTD Competency Model. The ASTD Competency Model answers the question, what do training and development practitioners need to know and do to be succe....
Release Date 2013/05 -
ASTD Handbook of Measuring and Evaluating Training
Author Patricia Pulliam Phillips
From ASTD, and developed as the single, go-to resource for trainers and workplace learning practitioners, this landmark handbook provides all the information, guidelines, and practical application necessary to design, develop, and implement effective evaluation and ....
Release Date 2010/07 -
ASTD Handbook: The Definitive Reference for Training & Development (2nd Edition)
Author Elaine Biech
In today’s parlance, smart board is the new chalkboard and for the profession of training and development, this new, 2nd edition of the ASTD Handbook is the MUST-HAVE resource for every practitioner. The ASTD Handbook (2nd edition), more than a year in the making, m....
Release Date 2014/05 -
ASTD's Ultimate Train the Trainer: A Complete Guide to Training Success
Author Elaine Biech
Here at last is the ultimate authority on training new trainers from the consummate training professional, Elaine Biech, and ASTD. Configured in a usable format, ASTD's Ultimate Train the Trainer is a "must have" for every training manager's bookshelf. Included fo....
Release Date 2009/09 -
Attributes of Project-Friendly Enterprises
Author Parviz F. Rad , Vittal S. Anantatmula
Project management sophistication is the state of enterprise practices in which success of projects is predictable and that the definitive measure of project management success continually improves with time. Sophistication in project management will lead to effici....
Release Date 2016/09 -
Author Gilles N'Goala , Virginie Pez-Perard , Isabelle Prim-A
Digital transformation is shaping a new landscape for businesses and their customers. For marketing professionals, advancing technology (artificial intelligence, robots, chatbots, etc.) and the explosion of personal data available present great opportunities to offer cust....
Release Date 2019/07 -
Author Charles Waghmare
Build, enrich, and transform customer experience using SharePoint Online. This book will discuss different SharePoint Online approaches that you can use to enhance customer experience, including digital portals, enterprise content management, Microsoft Teams and mu....
Release Date 2019/12 -
Automate Everyday Tasks in Jira
Learn how to automate tasks and create rules in Jira with the help of different use casesKey FeaturesAutomate daily repetitive and tedious tasks without coding experienceDiscover how to automate processes in the Jira family including Jira software, Jira Service Desk, and Jira CoreExplore different u.... -
Balancing Perseverance with Agility
Author MIT Sloan Management Review
Today’s leaders need to be able to adapt and stay focused in the age of uncertainly. This collection of articles from MIT Sloan Management Review examines the need for continual reinvention, the ways to tap creativity strategically, and the fact that to grow ....
Release Date 2018/07 -
Author Ruth Pearce
“This book will soon become a widely accepted standard on how to deliver a successful project on time and on budget in any industry.” —John Garahan, Vice President, Global Delivery, Broadridge Financial Solutions Successful project managers must engage and mot....
Release Date 2018/11 -
Author Esther Der , Johanna Rothman
You may never have seen great management. Or, more likely, you've seen pieces of great management, but you may not know how to pull it all together. If you're a seasoned manager who wants to be more effective, or if you're considering moving into management, thi....
Release Date 2005/09 -
Author Jay Holben
Filmmaker Jay Holben has been battling in the production trenches for most of his life. For the past 17 years, he’s chronicled his adventures in the pages of American Cinematographer, Digital Video, Videography, and TV Technology. Now, in Behind the Lens: Dispatches....
Release Date 2015/07 -
Author Rasmus Rytter
Realise the full benefits potential from your change projects For most managers in steering committees of PMOs (Project Management Office) most projects are costly in both time and money, and they often only reach a fraction of the expected benefits. In Benefits Realisation: The Change-Driven Approa....
Release Date 2022/04 -
Beyond Dealmaking: Five Steps to Negotiating Profitable Relationships
Author Melanie Billings-Yun
Praise for Beyond Dealmaking"Every potential rainmaker and savvy competitor needs Melanie Billings-Yun's GRASP method for negotiation. You'll never have to search for leads again. I highly recommend this book."—Jeffrey J. Fox, author, How to Be a Rainmaker, Rain, ....
Release Date 2010/01 -
Author Jay Liebowitz
Although knowledge management (KM) has already helped numerous organizations achieve competitive advantages, many organizations have yet to embark on their knowledge management journey. Geared for executives and senior managers, Beyond Knowledge Management: What Eve....
Release Date 2011/11 -
Author David Scott Bernstein
We're losing tens of billions of dollars a year on broken software, and great new ideas such as agile development and Scrum don't always pay off. But there's hope. The nine software development practices in Beyond Legacy Code are designed to solve the problems f....
Release Date 2015/07 -
Author Kevin J. Duggan
While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other t....
Release Date 2016/02 -
Blogging to Drive Business: Create and Maintain Valuable Customer Connections, Second Edition
Author Eric Butow , Rebecca Bollwitt
BLOGGING TO DRIVE BUSINESSUSE BLOGGING TO SUPERCHARGE SALES, CUSTOMER LOYALTY, INNOVATION, AND PROFITSBlogging can help you deepen customer loyalty, reach new customers, gain indispensable feedback, and drive more sales. This no-nonsense guide shows how to craft a ....
Release Date 2012/10 -
Brilliant Agile Project Management
Author Edward Scotcher , Rob Cole
What is Agile Project Management and will it bring my project in on time and budget?If you need a solid understanding of how Agile Project Management works so your projects can fully benefit from using this innovative and powerful approach, this book is essential r....
Release Date 2016/01 -
Brilliant Checklists for Project Managers, 2nd Edition
Author Richard Newton
Run every project smoothly, successfully and on time This book contains a range of essential checklists for busy project managers, each one of which has been developed, tested and proven to work. Brilliant Checklists for Project Managers quickly provides hundreds of....
Release Date 2015/01 -
Author Mr. Stephen Barker
Everything you need to know about the PRINCE2 qualification, whether your studying, have passed the exam and wondering what to do next, or simply wanting to start using the best of PRINCE2 straight away.This book is designed to give practical information and advice ....
Release Date 2013/03 -
Author Mike Clayton
Many people struggle to lead a project with a successful outcome and they fail to keep them to budget, deliver on time and motivate a team. This book combines practical tools, personal tips and psychological insights to that you can:Realistically plan not only your ....
Release Date 2012/07 -
Author Rob Cole , Mr. Stephen Barker
Ensure that your projects succeed every timeWhether you are organising an important event or heading up a large team, running a project can be a daunting process. Spiralling costs and missed deadlines are part of everyday life for many project managers - in fact, mo....
Release Date 2015/01 -
Broken Agile: Stories from the Trenches, Second Edition
Author Tim Brizard
Learn how to be successful in adopting Agile and see good and bad examples of how Agile can be adopted. Broken Agile, Second Edition contains stories from years of real world experience on Agile teams and projects. The stories in each chapter are both educational a....
Release Date 2015/11 -
Author Shahmeer Amir , Carlos A. Lozano
Get hands-on experience on concepts of Bug Bounty HuntingKey FeaturesGet well-versed with the fundamentals of Bug Bounty Hunting Hands-on experience on using different tools for bug hunting Learn to write a bug bounty report according to the different vulnerabiliti....
Release Date 2018/11