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Author Atishay Jain
Build and deploy a live website in just 30 minutes using Hugo. The Hugo engine lets you rapidly deliver static sites that are low maintenance, high performance, and feature rich. In Hugo in Action you will learn: Building web pages with Hugo and JamstackCreating content using MarkdownContent m....
Release Date 2022/04 -
Author Paul Born
Community shapes our identity, quenches our thirst for belonging, and bolsters our physical, mental, emotional, and economic health. But in the chaos of modern life, community ties have become unraveled, leaving many feeling afraid or alone in the crowd, grasping at....
Release Date 2014/03 -
Mastering Application Development with Force.com
Author Kevin J. Poorman
Design and develop state-of-the-art applications using Force.com's powerful development platformAbout This BookFlaunt your skillsets by developing complex applications that include demanding concepts such as triggers, Visualforce controllers, batch jobs, and Light....
Release Date 2016/01 -
Odoo 11 Development Essentials - Third Edition
Author Daniel Reis
Fast track your development skills to build resourceful, open-source business applications with Odoo 11About This BookDiscover the latest technical capabilities in Odoo 11 while you build your own appProgram business logic and manipulate data to implement specific ....
Release Date 2018/03 -
Author Clara Shih
“People in all demographics and regions of the world are more connected than ever before to the products, issues, places, and individuals in their lives. This book recognizes that we’ve come to a place where people can represent their real identity--both personal an....
Release Date 2009/03 -
When the Headline Is You: An Insider's Guide to Handling the Media
Author Jeffrey Leeson , Jeff Ansell
Proven strategies for managing all types of media encounters!Award-winning journalist and Fortune 500 consultant Jeff Ansell provides a how-to guide for leaders, executives, and other professionals whose high-visibility requires frequent contact with the media. Draw....
Release Date 2010/10 -
Perfect Pitch: The Art of Selling Ideas and Winning New Business
Author Jon Steel
A professional "pitching coach" for one of the world's largest marketing conglomerates, Jon Steel shares his secrets and explains how you can create presentations and pitches that win hearts, minds, and new business. He identifies the dos and don'ts and uses real-....
Release Date 2006/10 -
The Customer Service Survival Kit
Author Carol Roth , Richard S. Gallagher
The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a crisis counselor. The Customer Serv....
Release Date 2013/03 -
They Ask, You Answer, 2nd Edition
Author Marcus Sheridan
The revolutionary guide that challenged businesses around the world to stop selling to their buyers and start answering their questions to get results; revised and updated to address new technology, trends, the continuous evolution of the digital consumer, and much....
Release Date 2019/08 -
Author Art Sobczak
Master cold-calling and eliminate rejection foreverIn the newest edition of Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling, celebrated author and sales trainer, Art Sobczak packs even more powerful insight into what many people fear: prospecti....
Release Date 2020/06 -
Dynamics 365 CE Essentials: Administering and Configuring Solutions
Author Sarah Critchley
Discover how to set up core Dynamics 365 Customer Engagement functionality and learn how to build more customized processes on top of the standard capabilities. This book starts by showing you how to set up the Dynamics 365 Online system for sales, customer service....
Release Date 2018/11 -
Author Paul-André Lambert , Remi Gicquel
There is no such thing as an easy sale. However, selling to an existing customer—whether by refreshing an old product or introducing a new and different product—is often easier, faster, and returns higher margins. Centering your organization’s sales strategy on you....
Release Date 2019/08 -
Author Marcia Conner , Tony Bingham
Most business books on social media have focused on using it as a marketing tool. Many employers see it as simply a workplace distraction. But social media has the potential to revolutionize workplace learning. People have always learned best from one another -....
Release Date 2010/09 -
Author Sandra Janoff , Marvin R. Weisbord
Unleash Commitment, Initiative, and InnovationIn their decades of leading groups all over the world, Marvin Weisbord and Sandra Janoff discovered they could get superior results by creating an unconventional approach to leadership. Leaders still need to get eve....
Release Date 2015/10 -
Author Ralph D. Badinelli
This book invites the reader on a journey of discovery of service systems. From a Service-Dominant-Logic perspective, such systems are the building blocks of all economic activity, and innovation of new service systems holds the promise of a new industrial revoluti....
Release Date 2015/11 -
Designing Service Processes to Unlock Value, Second Edition
Author Joy M. Field
The service process design landscape is changing, with many of the previous limitations disappearing on how and by whom services are delivered. Opportunities for new service design configurations are being supported, to a large extent, by technology-enabled innovat....
Release Date 2016/10 -
Author Adi Wolfson
Every one of us produce and/or use services on a daily basis. Each of these services provision requires both physical and nonphysical resources, and have potentially short and long-term effects on both the local and the global scales. Thus, in order to perpetuate t....
Release Date 2016/06 -
Service Level Manager - Careers in IT service management
Author John Sansbury
Service level management provides a framework in which IT services are defined, agreed upon and delivered. The role of service level manager is a critical one in that the agreements negotiated with customers should inform most if not all of the activities of the se....
Release Date 2017/07 -
Learning MS Dynamics AX 2012 Programming
Author Erlend Dalen , Mohammed Rasheed
Develop and customize your very own Microsoft Dynamics AX solution quickly and efficientlyIn DetailThis tutorial has been carefully structured to guide you through the basic features of AX development and get you started as quickly as possible. With this book, you w....
Release Date 2014/12 -
Microsoft Dynamics AX 2012 Financial Management
Author Mohamed Aamer
An indispensable collection of tips, instructions, and examples, this book will enhance your financial management through the best use of Microsoft Dynamics AX. Covers both basic and advanced concepts.Understand the financial management aspects in Microsoft Dynamics....
Release Date 2013/11 -
Microsoft Dynamics NAV 2016 Financial Management - Second Edition
Author Laura Nicolàs Lorente , Cristina Nicolàs Lorente , Anju Bala
Master the world of financial management with Microsoft Dynamics NAV 2016About This BookFamiliarize yourself with Dynamics NAV and get up to date with the latest release – this is an invaluable tool for financial managementLearn how to use reporting tools that will ....
Release Date 2017/01 -
Designing Professional Websites with Odoo Website Builder
A practical guide to crafting elegant, intuitive, and customer-friendly websites to deliver a high-quality user experience using the powerful features of the Odoo website builderKey FeaturesUnderstand website creation using the Odoo website builder and learn how to make the most of itExtend your web.... -
Salesforce CRM: The Definitive Admin Handbook
Author Paul Goodey
A comprehensive, power-packed guide for all Salesforce Administrators covering everything from setup and configuration, to the customization of Salesforce CRMGet to grips with tips, tricks, best-practice administration principles, and critical design considerations ....
Release Date 2011/10 -
Microsoft Dynamics GP 2013 Reporting - Second Edition
Author Christopher J Liley , David Duncan
Microsoft Dynamics GP lets you take control of creating and managing reports, and this guide shows you exactly how. Written by practical experts with business consultancy backgrounds, the book combines clarity with thoroughness.Explore the new reporting features fou....
Release Date 2013/10 -
Author Meg Riedinger , Mallorie Rosenbluth , Carrie Kerpen , Dave Kerpen
The NEW YORK TIMES and USA TODAY bestseller—updated with today’s hottest sites! A friend’s recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, Vine, Instagram, and beyond, that recommendation can travel ....
Release Date 2015/03 -
How to Use Social Media Monitoring Tools
Author Jamie Turner
It’s no longer enough to launch a social media program: Your company needs to gain clear and substantial value from its social media investments. Getting results begins with monitoring. In How to Use Social Media Monitoring Tools, leading social media marketer Jamie....
Release Date 2012/02 -
Author Liz Kao , Tom Wong
Ready to start solving business challenges with CRM (Customer Relationship Management) software? Interested in the latest enhancements and updates to Salesforce.com? Salesforce.com For Dummies, 3rd Edition, has just what you need!Salesforce.com is like an assistant ....
Release Date 2008/08 -
We: How to Increase Performance and Profits Through Full Engagement
Author Kevin Kruse , Rudy Karsan
Achieve a fully engaged workforceWhat if every single employee-every single one-worked in their dream job, utilized their best talents, worked with an inspirational leader and was fully engaged in their role?For companies, this scenario leads to breakthroughs in pro....
Release Date 2011/01