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Improving the Rhythm of Your Collaboration
Author David Lazer , Jesse Shore , Ethan Bernstein
With so many digital tools in the workplace, collaboration has gone omnichannel. Given how hyperconnected people are, the authors set out to explore the implications for organizations and teams. In their research, they discovered that always-on connectivity was goo....
Release Date 2019/09 -
Creating Digital Offerings Customers Will Buy
Author Jeanne W. Ross , Cynthia M. Beath , Martin Mocker
How can companies decide which new digital offerings to pursue? Successful digital offerings are created at the intersection of what technologies can deliver and what customers want and will pay for. That point of intersection, however, has proved to be elusive. To find i....
Release Date 2019/08 -
Collaborate Smarter, Not Harder
Author Peter Gray , Thomas H. Davenport , Rob Cross
Feeling pressure to become more agile and “networked,” organizations tend to overwhelm employees with collaboration demands, putting a drag on performance and engagement. But through analytics, they can scale collaboration more effectively, improve collaborative de....
Release Date 2019/09 -
It's Time to Tackle Your Team's Undiscussables
Author Jean-Louis Barsoux , Ginka Toegel
When leadership teams struggle with undiscussables, symptoms range from unresolved conflicts and uneven participation in meetings to destructive groupthink and employee disengagement. The more undiscussables there are, the more difficult it is for the team to funct....
Release Date 2019/09 -
Author Frieda Klotz
While flat organizational structures have gained favor in recent years, hierarchies continue to provide many important benefits, says the University of Michigan’s Lindy Greer. Depending on the circumstances, the answer isn’t to eliminate hierarchy but to train lead....
Release Date 2019/07 -
Avoiding the Pitfalls of Customer Participation
Author Robert A. Britton , Hae-Kyung Shin , Andreas B. Eisingerich , Oman Merlo
Even though frontline employees are committed to advancing the objectives of the business, they sometimes see themselves as caught between representing the views of customers and what they think is reasonable. To preserve morale, businesses must keep employees enga....
Release Date 2019/09 -
'Just Enough' Piracy Can Be a Good Thing
Author Gerald C. Kane , Debabrata Dey , Atanu Lahiri , Antino Kim
When piracy is rampant, its negative impact makes manufacturers and retailers worse off — but anti-piracy measures are often expensive. Before going full force against piracy, organizations should ponder whether doing so would be a worthwhile investment. One factor....
Release Date 2019/08 -
How Managers Can Help Workers Tackle Digital Distractions
Author Brian Solis
Managers and staff alike have been conditioned to respond to digital messaging platforms to the exclusion of all else — and digital distraction is costing businesses big in employee productivity. Managers can teach their reports how to tune out the siren song of di....
Release Date 2019/07 -
How Business Ecosystems Rise (and Often Fall)
Author Martin Reeves , Hen Lotan , Julien Legrand
It’s tempting to look at high-profile business ecosystems and assume that the model is a reliable formula for success. In fact, many ecosystems never earn a significant market share, and only about 15% dominate their markets over time. An analysis shows that most share a ....
Release Date 2019/07 -
What Tech Pioneers Can Learn From Emerging Markets
Author Frieda Klotz
Technology leaders are not shy about pushing the boundaries of their industries, and sometimes they go further — challenging the prevailing rules of society at large. The eagerness of entrepreneurs to test limits isn’t surprising to Tarun Khanna, the Jorge Paulo Le....
Release Date 2019/06 -
Author Whitney Johnson
Digital tools make remote teams possible, but it’s not easy to wrangle an increasingly distributed workforce. Leaders must grapple with problems in several key areas: communication, project management, talent development and management, and reliable access to techn....
Release Date 2019/10 -
Author Rita Gunther McGrath
Clayton Christensen’s Theory of Disruptive Innovation presciently explained that fast-moving disrupters entering the market with cheap, low-quality goods could undermine companies wed to prevailing beliefs about competitive advantage. In the last decade, however, disrupte....
Release Date 2020/02 -
Author Joshua Gans
To disrupt, or not to disrupt? That is a very important question. Rather than single-mindedly heading down the path of would-be disrupter, new entrepreneurial companies can and should evaluate the trade-offs between disruption and other strategies. Doing so allows them to....
Release Date 2020/02 -
A Crisis of Ethics in Technology Innovation
Author Max Wessel , Nicole Helmer
Technology innovation has created a new ethical paradigm. As companies specialize in delivering single components of complex systems, value chains are being reshaped across industries. Product interfaces are becoming standardized, and companies are profiting by perfecting....
Release Date 2020/03 -
Author Michael B. Cusumano , David B. Yoffie , Annabelle Gawe
Innovation and transaction platforms have enabled nearly every type of exchange and activity imaginable in today’s world, earning some of the companies that own them valuations in excess of $1 trillion. But while successful platforms yield a powerful competitive advantage....
Release Date 2020/02 -
Fighting the Gravity of Average Performance
Author Martin Reeves , Kevin Whitaker , Tom Deegan
New research shows that market leadership is increasingly temporary. Just 17% of companies are able to significantly outperform their industry average for five years. The ones that do continually find new sources of competitive advantage by reinventing their businesses an....
Release Date 2020/01 -
The 11 Sources of Disruption Every Company Must Monitor
Author Amy Webb
When faced with deep uncertainty, organizations often develop a habit of controlling for internal, known variables and fail to track external factors as potential disrupters. This practice lures decision-makers into a false sense of security, and it forces a narrow framin....
Release Date 2020/03 -
How Leaders Delude Themselves About Disruption
Author Scott D. Anthony , Michael Putz
Why are companies still so vulnerable to disruptive threats? The problem isn’t that they don’t have the right playbook. It’s that well-intentioned leaders often downplay disruptive threats or overestimate the difficulty of response. In simple terms, they lie to themselves....
Release Date 2020/03 -
How Women Can Improve Their Venture Pitch Outcomes
Author Malin Malmström , Henrik Wesemann , Joakim Wincent
A large-scale study in Europe of funding decisions finds that VCs evaluate male and female entrepreneurs by different standards. Savvy entrepreneurs can anticipate potentially biased responses to their pitches and plan accordingly. Certain tactics keep audiences engaged a....
Release Date 2020/01 -
Gender Diversity at the Board Level Can Mean Innovation Success
Author J. Yo-Jud Cheng , Boris Groysberg
Recruiting women directors can create positive feedback loops that pave the way for future diversity, and strengthen a board’s role in supporting long-term innovation and creativity.
Release Date 2020/01 -
From Disruption to Collision: The New Competitive Dynamics
Author Marco Iansiti , Karim R. Lakhani
Collisions between innovators and established players are forcing leaders of existing companies to reexamine how they do business in settings where new players follow radically different rules. For many, making small or incremental changes won’t be enough. They will need ....
Release Date 2020/03 -
Why Innovation’s Future Isn’t (Just) Open
Author Neil C. Thompson , Didier Bonnet , Yun Ye
Forging partnerships and investing in startups for new technologies can help companies catch up with rivals, but it doesn’t always give them a competitive advantage. Most would do better to rethink their innovation systems. They must treat external innovation as a way o....
Release Date 2020/05 -
Author Amit S. Mukherjee
Transformative digital technologies are changing leadership standards along with every other aspect of business. To succeed, leaders will need to respond in five key ways: championing inclusivity, learning fast and wide, collaborating more intensely, nurturing creativit....
Release Date 2020/04 -
Fixing the Overload Problem at Work
Author Erin L. Kelly , Phyllis Moen
Employee overload is costly for organizations and individuals alike. But dual-agenda work redesign — which helps people work more effectively and in ways they can sustain — can reduce burnout, deterioration in performance, employee turnover, and other problems associated ....
Release Date 2020/04 -
Sustaining Employee Networks in the Virtual Workplace
Author Daniel Z. Levin , Terri R. Kurtzberg
Many organizations began fielding their largest-ever remote workforces during the coronavirus crisis. But that widespread shift to virtual work also poses risks to interpersonal networks within companies. With an understanding of how trust and cooperation might erode, m....
Release Date 2020/05 -
Your People Need Care, Not a Battle Cry
Author Gianpiero Petriglieri
We too often squeeze our worries, fears, and needs through the funnel of aggression. That is usual in business — hence our fondness for the language of warfare. But the COVID-19 crisis is not business as usual, and leaders need better ways to show up and care for their pe....
Release Date 2020/05