Charles David Waghmare
Beginning SharePoint Communication SitesCreating and Managing Professional Collaborative Experiences
Charles David Waghmare
Mumbai, Maharashtra, India
ISBN 978-1-4842-4202-5e-ISBN 978-1-4842-4203-2
https://doi.org/10.1007/978-1-4842-4203-2
Library of Congress Control Number: 2018965572
© Charles David Waghmare 2019
Standard Apress
Trademarked names, logos, and images may appear in this book. Rather than use a trademark symbol with every occurrence of a trademarked name, logo, or image we use the names, logos, and images only in an editorial fashion and to the benefit of the trademark owner, with no intention of infringement of the trademark. The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights.
While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein.
Distributed to the book trade worldwide by Springer Science+Business Media New York, 233 Spring Street, 6th Floor, New York, NY 10013. Phone 1-800-SPRINGER, fax (201) 348-4505, e-mail [email protected], or visit www.springeronline.com. Apress Media, LLC is a California LLC and the sole member (owner) is Springer Science + Business Media Finance Inc (SSBM Finance Inc). SSBM Finance Inc is a Delaware corporation.

Dedication

“For the Lord gives wisdom; from His mouth come knowledge and understanding.”  – Proverbs 2:6

I would like to offer glory, praise, and honor to my God, Lord Jesus Christ, who gave me one more opportunity to write a book. I thank my God for being graceful to each one of us. God is Great!

My Dedication:

My dearest parents—my father Mr. David Genu Waghmare and my mother Mrs. Kamala David Waghmare —who poured their blood and sweat to fulfill our needs and to keep us happy. Both are quite old in age now but are living with young spirits. God Bless them.

My sisters— Mrs. Carol Kamble and Mrs. Mary Unhavane —who always have been with me in good and bad times of my life. I am grateful for their love, support, and care.

My loveable nephews, Kris —A world of technology—and Savio —a passionate classical singer—in whom I see my childhood and my school days. I have always enjoyed having fun with them.

To— Late Mr. Prashant Kamble my brother-in-law who is not with us at this moment. We miss him every moment.

Acknowledgments

Manish Saxena , Head KM and Collaboration at ATOS , who gave me my first chance to work on SharePoint and offered me challenging projects to augment my career in SharePoint technology.

Mr. Madan Chakranarayan , for his love and care.

Miss Nisha Talwar , Engagement Manager at Capgemini, for her support during my difficult days.

Dear friends , Hanil Manghani, Vinay Pillai, and Swapnil Katare.

The Salvation Army, Matunga Corps, My Church. A special thanks to all members of my church, for their love and affection.

Table of Contents

Chapter 1:​ SharePoint and Communication Sites:​ An Introduction 1
Introducing SharePoint Online 1
Advantages and Disadvantages of SharePoint Online 2
SharePoint Online Features 3
Using OneDrive (Me) and SharePoint (We) 5
Exploring SharePoint Hub Sites 6
Differences Among the Hub, Communication, and Team Sites 8
Examples of Hub Sites 11
Exploring Communication Sites 14
Steps to Create SharePoint Communication Sites 15
What Do Communication Sites Include?​ 17
Summary 20
Chapter 2:​ Effectively Communicate and Collaborate Using Communication Sites 21
Communication and Collaboration 22
Communication and Collaboration Use Cases 26
Human Resources 27
Build an Internal Website for the Sub-departments 28
Internal Communications 29
IT Department 33
Facilities Management 35
Communication Sites for Smaller and Larger Groups 37
Execute Campaigns Using Communication Sites 39
SharePoint Communication Sites for Leadership Communication 40
Summary 40
Chapter 3:​ Build Collaborative Experiences for End Users 41
Introducing Yammer 42
Why Use Yammer?​ 44
Yammer versus SharePoint 48
Activate Yammer from SharePoint Online 51
Attaching Files in Yammer from SharePoint 55
SharePoint Online and Outlook Integration 58
Five Ways to Get Email Into a SharePoint Online Communication Site 60
Manually Save Email and Upload it Into a SharePoint Site 61
Send Emails to a SharePoint List or Document Library 61
Map a Drive to a SharePoint Library 62
Use the Open with Explorer Feature 62
Use the SharePoint Discussion Board 63
Summary 64
Chapter 4:​ Create Digital Intranets 65
The Background of Intranets 65
Benefits of Using an Intranet 67
Create Visually Captivating Digital Intranets 71
Create End User Experiences with Communication Sites 74
Seven Steps to Building an Intranet Using SharePoint Communication Sites 78
Summary 83
Chapter 5:​ Integration of Communication Sites with Office 365 Services 85
An Introduction to Office 365 86
Benefits of the Cloud Technology 87
Savings 88
Security 88
Useful for Startups 89
Flexibility 89
Mobility 90
Insights 90
Employee Collaboration 91
Quality Control 91
Data Privacy 92
Disaster Recovery 92
Preventing Data Loss 93
Automatic Software Updates 94
Competitive Edge 94
Sustainability 94
Integrating SharePoint Communication Sites with the Office 365 Products 95
SharePoint Communication Sites with OneNote 95
SharePoint Communication Sites and OneDrive for Business 98
Microsoft Teams and SharePoint Communication Sites 100
Flow and SharePoint Communication Sites 101
Stream and SharePoint Communication Sites 104
Summary 106
Chapter 6:​ Use Communication Sites to Manage Communities of Practice (CoP) 107
Communities of Practice (CoP) 107
Difference Between Organization Structure and CoP 109
Benefits of Communities of Practices (CoP) 111
TechnoWeb 2.​0 114
CoP Using SharePoint Communication Sites 117
Identify the Purpose of CoP Initiative 118
Identify the Communities 118
Define the Community Roles 120
Perform Engagement Activities 123
Measure the Success of the CoP Initiative 123
Summary 124
Chapter 7:​ Social Knowledge Management Using Communication Sites 125
Understanding Knowledge Management 126
Helpful Arguments for Sharing Knowledge 128
Constituents of Knowledge Management 129
The Knowledge Management Cycle 130
Era of Social Knowledge Management 132
Knowledge Management with SharePoint Communication Sites 133
Build a Solution Database 133
Create Communication Sites a Hub for Best Practices 135
Structured Document Management System 136
Ask Expert:​ Ask and You Shall Receive 136
Create an Experience of Social Collaboration by Using Features of Communication Sites 137
Summary 138
Chapter 8:​ Create New Horizons of Digital Communication 139
Understanding Digital Communication 139
Using SharePoint Communication Sites for Digital Communication 140
Use OneNote 141
Use Yammer for User Collaboration 141
Use Webparts Effectively 142
Summary 154
Index 155

About the Author and About the Technical Reviewers

About the Author

Charles David Waghmare
../images/472099_1_En_BookFrontmatter_Figb_HTML.jpg

worked as a Global Yammer Community Manager from 2011 until mid-2018 with Capgemini. Previously he was a community manager of SAP-based communities at ATOS, where he managed communities using TechnoWeb 2.0—a Yammer-like platform. In this Communities of Practice (CoP) initiative, Charles was also responsible for managing community sites built in SharePoint On-premise. Further, at ATOS, Charles was the global rollout manager for a structured document-management system built in SharePoint On-premise.

The Capgemini Yammer network, one of the largest Yammer networks, was moderated by Charles to make Yammer a wonderful experience for each Capgemini user. At Capgemini, his responsibility was to manage the Yammer network containing over 135K+ users and an enterprise social knowledge management platform, built in Drupal called KM3.0, which also contained over 100K users. Charles contributed to build the next-generation knowledge-management platform called KM4.0 using SharePoint Online. Finally, Charles was part of Digital Workplace group at Capgemini, which dream to build Digital Workplace using Office 365 services such as Yammer, SharePoint Online and others.

 

About the Technical Reviewers

Cedric Oster
../images/472099_1_En_BookFrontmatter_Figc_HTML.jpg

is a Microsoft Certified SharePoint Professional with 17 years’ experience in IT with 12 years dedicated to Microsoft SharePoint Technologies. During an nine-year career in Capgemini London—two years as an independent SharePoint consultant/architect (London) and seven years at Capgemini Toulouse—he delivered some excellent solutions to a large variety of clients. He is responsible for Capgemini’s offering on the Digital Workplace based on Office 365 and for the relationship with partners.

He works on a SharePoint project from start to finish and has successfully handled large projects as Technical Architect (TDA), offshore development lead, and information management consultant. He can also design logical and physical architecture, gather business requirements, install and configure SharePoint environments, administer SharePoint farms, and give well received end-user training and demos.

Cedric is able help clients write and implement SharePoint governance plans, information architecture, and taxonomy. Apart from this, he is responsible for a variety of successful SharePoint and Office 365 deliveries: two digital workplaces, five Intranet sites, two extranet sites, two My Sites (Enterprise Social Network), seven composite applications, one app (add-in), and one Internet site.

 
Kapil Bansal
../images/472099_1_En_BookFrontmatter_Figd_HTML.jpg

is a technical consultant at HCL Technologies, India. He has more than 10 years of experience in the IT industry. He has worked on Microsoft Azure Cloud Computing (PaaS, IaaS, and SaaS), Azure Stack, DevOps, Office 365, SharePoint, Release Management, ALM, ITIL, and Six Sigma. He has worked with companies like IBM India Pvt Ltd, NIIT Technologies, Encore Capital Group, and Xavient Software Solutions Noida and has served multiple clients based in the United States, the UK, and Africa like T-Mobile, WBMI, Encore Capital, and Bharti Airtel (India and Africa).

 
..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset
3.21.233.41