You see now that it is ourreceptivityto your life’s work that matters greatly if you want your meme to be one of the few that enjoys a global viral cascade. With that established, you now see the true nature of our counsel in this book. What raises our receptivity? In our view, the answer is how well it aligns with the psychological bottlenecks of attention, perception, memory, disposition, motivation, and social influence. As Richard Dawkins, the sociobiologist who invented the word meme (see the Prologue) put it, “The survival value of [a] meme in the meme pool results from its great psychological appeal.”
Our thesis began with the notion that many good memes fail that are worth spreading . In network terms, this implies your signal is strong enough, but it could still fail to meet our receptivity threshold unless it survives the bottlenecks that we have discussed at length. You took the time to read this book not just to learn how to make a better meme, but also how to make us more receptive to memes that were already great.
Memetic engineeringis the professional practice of improving memes to increase the likelihood that they will survive the bottlenecks of user psychology. It’s taking action on the ideas in this book. It’s usability engineering and product design with theory. It’s a good day’s work and a very real way to make an impact.
How do you become a memetic engineer ? If you are currently working as an analyst in user-, usability-, design-, or market-research, begin by producing a memetic fitness analysis. These should consist of just four slides with equal parts images and text:
The current state of the meme —be it the interface, market positioning, or advertising message.
The psychological bottleneck at play —a short summary, with images and citations, of the relevant psychological process influencing users’ receptivity to the meme. Many passages of this book were written specifically so that you could copy and paste them into a presentation.
Your recommendation for change —how the meme could be changed to increase its memetic fitness.
A predicted business outcome and a way to test it —a means of measuring the increased fitness you are predicting, ideally involving an experimental analysis of behavior.
If you successfully present just one such report, and it is acted upon, then you are a memetic engineer. You may then confidently list this as a skill on your résumé or LinkedIn profile. Don’t stop there, move on to the next meme.
What if you are not yet employed in such a capacity, but you want to be? Simple. Create the same four-slide presentation about a meme whose company you want to work for, upload it to SlideShare, and post a link in the Bottlenecks group on LinkedIn or our other community sites. We who are already memetic engineers will approve it for publication, and you may now interview as a memetic engineer.
Depending on which psychological process interests you most, you will be needed at different places in the tech world. To help you steer your career to the right technologies, the list in Table 1 indicates where the action lies for each psychological process.
Psychological Process | Relevant Technology |
---|---|
Foveal acuity | Connected cars, automobile on-board systems |
Task orientation | Publisher web sites, aggregator apps |
Attentional focus | Online advertising, push notifications |
Gestalt perception | Web sites, infographics, data visualization |
Motion perception | Game animation, motion pictures, virtual reality |
Working memory | Connected cars, omnichannel advertising |
Signal detection theory | Email, social media feeds |
Long-term memory | Authentication systems, password management |
Encoding, retrieval | Crowdsource campaigns, brand advertising, streaming media |
Personality matching | Online advertisement, game mechanics |
Developmental stages | Advertising campaigns, product marketing and positioning, streaming media, feature films |
Needs | Food publishers, segmentation |
Fun | Game design |
Schedules of reinforcement | Social media, casual games, content publishers |
Escalating commitment | Conversion optimization, registration, freemium models, ecommerce |
Approach avoidance | Ecommerce, checkout |
Routes to persuasion | Video advertising |
Social capital | App platforms & ratings, review sites, word-of-mouth advertising |
Group polarization | Comment systems, news publishing, review sites, algorithm accountability |
Receptivity | Social networks, social media |
Balance theory | Social networks, multiplayer gaming |
Attributional discounting | Social media |
Finally, you may decide that your contribution lies with memetic science, that is, continued academic research on the psychology and network diffusion of digital innovations. There is great work happening, and indeed there is much yet to be done. If this is your path, we recommend adding a fifth slide to your memetic fitness analyses :
5. Any modifications or caveats for the theory —whether and how the theory should be modified as revealed by the application to a specific digital environment.
Often, applying theory to a new arena lays bare the assumptions of the basic science, showing that while there may be internal validityto the processes proposed, it lacks externalor ecological validityby failing to match the real world. These discrepancies are also perfect grist for conversation in our Bottlenecks communities. Are we able to multitask while driving? Is there in fact demand to rewatch movies? Does personality add to the accuracy of ad targeting? Does copy to dispel concerns increase conversion rates?
There are also more profound questions that only the most dedicated memetic scientists will be able answer. Are the memes on smartphones addictive, and if so, what is the most effective intervention? What population-wide changes in memory and retrieval can be expected with increased access to facts and knowledge via search? Does the uninhibited expression of polarized opinions contribute to a political and social coarsening of our culture? What effect will big data algorithms of behavior and their use have on our sense of self and our sense of privacy? How will aging populations attribute their challenges with digital memes, to their own impairments or to developers’ biases?
We, as users of digital media, have a keen interest in answers to all of these questions. We really need to see better alignment between technology and human nature. Thus in this piece, we took as our purpose to show specific instances where foundational theory could improve our experience, and in turn, the fitness of the memes. But this is no less true for the most intimate, immersive experiences (privacy, autonomy, independence, and fulfillment of the key goals of our life stage) as it is for granular experiences (a checkout flow on a web, or a relevant advertisement).
For this reason, the application of memetic science to real-world scenarios will both make your work important and also animate it. Social issues have breathed life into psychology almost since it began: Freud gained acceptance when he showed he could use talk-therapy to treat “shell shock” suffered by WW I soldiers (now called post-traumatic stress disorder). Memory and cognition were animated by industrial engineering. Social psychology sprung into life to explain Nazi Germany, and after that, to verify the assumptions of the Civil Rights movement (that separate could not be equal) and understand the resistance against it.
As of this writing, half of the humans on earth have internet access, and a third are connecting to others via social media . For us, it is already true that there is no digital life, there is just life. Technology needs psychology to be successful, but psychology also needs technology. The continued survival of the memes of psychological theory, a great body of knowledge and a profound epistemological tradition, is no less susceptible to memetic extinction than anything else. The digitization of human intelligence and social life is the defining social issue of our time. Thus the memetic fitness of psychology itself will be increased only if students and scholars acknowledge and extend its relevance in technological innovation. This will not be the first time in earth’s evolution that a symbiosis is required for mutual survival.
We thank you so very much for your investment of attention; we look forward to your next invention.
AB testing
Abuse
Action potentials
Active goggles
Acuity
Allrecipes.com
navigational preferences
task-negative users
task orientation
task-positive users
Amazon
AMBER Alerts
American Automobile Association (AAA) Foundation
Anonymity
Apple Store
Approach avoidance
Allrecipes.com
approach mindset
conversion flow
omega strategy of persuasion
subvocal concerns
Windows 10
App Store
AJAX
Atmospheric perspective
Attentional inventory
Attention channels
Attention economy
Attributional discounting
Automatic processes
Balance theory
Basking in reflected glory
Behaviorism
Belongingness
Big Five model
categories of personality traits
level of extraversion
personality domains
personality variables
regression/Baysian modeling
Bridge (or maven) nodes
Brute force software
CAP approach
CAPS LOCK
Car apps
Catch-up saccades
Central routes to persuasion
Chain-Links
Change blindness
Classmates.com
Cluster analysis
Cognitive misers
Common fate
Conditioned response
Conditioned stimuli
Cone-shaped cells
Conformity
Context dependent
Conversion flows
Cortex
Counterarguing
Cyber-bullying
Decay
Deindividuation
Demonstrative reliability
Dendrites
Dependency
Detractors
Developmental stages
e-sports scholarship
tendencies and existential foci
Diameter
Depth perception
atmospheric perspective
interposition
light source vectors
linear perspective
motion parallax
relative size
texture gradients
Disposition matching
Dispositions
3D Monster Maze
3D programming
Ecological validity
Effortful processes
Elaborative encoding
attention channels
camouflage
Gmail
offers
overview
spam
End User License Agreement
Eriksonian questions
Escalating commitment
Classmates.com
conversion flow
e-sports scholarship
Extinction
Extinguish
Face-to-face
Factor analysis
Fast-moving objects
Fear of missing out (FOMO)
Fixed intervals
Fluid motion perception
Foodnetwork.com
Fovea
Foveal acuity
Free
F-shaped pattern
Functional magnetic resonance imagery (fMRI)
Funology
Gamification
Gangnam Style
Gaze dwell
Gestalt perception
digital media
Microsoft Office 2007
music play-along games
TV remote controls
Type 1 error
Type 2 error
web sites
windshield-wiper controls
Gmail
Good To Go!
Google Now
Google search
Group polarization
Guitar Hero
Habituation
Hierarchical networks
Hierarchy of needs
Hobbit
Horizontal carousel
Hub nodes
Iconic memory
Immediacy
Influentials
Innovation
Internal validity
Interposition
Inventory
Journalism
Elaborative encoding
association priming
imagery processing
locus processing
phonemic/auditory processing
procedural processing
repetition
reworking
self-processing
semantic processing
structural/visual processing
Lattice networks
bridges
small world connections
Light source vectors
Linear perspective
Links
Long-term memory
Lost letter technique
Maslow’s hierarchy
Massive multiplayer games
Meatball
Memetic engineering
Memetic fitness
Memetic science
Memory
architecture
context dependent
iconic
long-term memory
overview
recalling
short-term memory
spreading activation
transactive
working
MemoryLane.com
Metapatterning
Microsoft Edge
Microsoft Office
Microsoft Office 2007
download dialog box
file menu
redesigned download dialog box
Microsoft Office 2010
MLB.com
Monocular depth cues
Monotasking with rapid alternation
Monster.com
Motion parallax
Movies
consist of 10 dots
iconic memory
Netflix
recall
shutter
Star Wars
Multitasking
Navigation app
Needs
Negative review
Neglecting or postponing activities
Netflix
Net Promoter Score (NPS)
calculation
detractors
passives
promoters
scoring method
trademark-holders
Network effect
Networks
Network science
Neurons
The New York Times
Nike
Nodes
Oldie but a goodie effect
Omega strategy
One-sided
Online comments
Pardus game
Passive goggles
3D feature
polarized lenses
Passives
Password
crack
defined
Good To Go!
long
Pavlovian association
Peripheral retina
Peripheral routes to persuasion
Peripheral vision
Personality domains
Personality matching
Personality scores
Persuasion
central routes
peripheral routes
Pew Research Center
Phonological loop
Polarization
Pop-up ad
Predisposition
Prepotency
Primary punishers
Primary reinforcers
Promoters
Psychographic segmentation
Psychological process
Radius
Recall
Receptivity
Recognize
Regression/Baysian modeling
Relative size
Restaurant
Yelp
Retinae
Retinal disparity
Retrieval element optimization (REO)
Retweets
Rewarding content
Rock Band
Rod-shaped cells
Saccades
Scale-free networks
Schedules of reinforcement
Search engine optimization (SEO)
Secondary punishers
Secondary reinforcer
Second screening
Self-actualization
Self-driving cars
Self-processing
Short-term memory
Shutter
Signal detection theory
basic principle
overview
social media
Signals
SixDegrees.com
Six Degrees of Kevin Bacon
Six degrees of recommendation
Six degrees of separation
Sketchpad
Skype in-call window
Slack app
Small world problem
Smartphone
Social capital
Social graph
Social influence theory
Social media
Social network
Spam
Spontaneous recovery of an extinguished response
Spreading activation
Star Wars
Stereopsis
Stereoscopes
The strength of weak ties
Strogatz, S.
Strong links
Strong signals
Structuredness
Successive motion perception
Switching costs
Synapses
Tales of Alethrion
Task-negative network
Task-positive network
TED talks
Texture gradients
Theory of attribution
Three peers
Threshold nodes (low)
Tip of the tongue
T-Mobile
Tolerance
Top-2 Box score
Transactive memory
TV advertisements
TV remote control
Two-sided
two-step flow theory
The Ultimate Question
Unconditioned response
Unconditioned stimuli
Unemployment site
Unencoded
University of Washington Master of Communications in Digital Media (MCDM) program
University of Washington’s Human Centered Design & Engineering (HCDE) program
U.S. House of Representatives
U.S. National Transportation Safety Board
U.S. presidential election of 2016
Variable-interval reinforcement schedule
Variable-ratio reinforcement schedule
Video calling
Video games
3D Monster Maze
Hobbit
motion perception
Virtual reality headset
Visual vector analysis
Volkswagen
Washington State unemployment statistics site
F-shape
home page
re-design
unemployment site
Watts, D.
Web sites
Wedding curve
Windows 7
Windows 10
Windows Messenger
Windshields
Windshield-wiper controls
Wired magazine
Withdrawal
Working memory
Amazon’s interface
CAPS LOCK
in-car apps
displacement challenges
example
MLB.com
overview
sketchpad
TED talks
TV ads
Yahoo!
Yelp
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