In this final section, we provide examples, best practices, and suggested applications for the ideas, tools, and techniques we've described in the previous two parts. We also provide some projections of where online conversation will take the practice of knowledge sharing in the future. Chapter 8, "Initiating and Supporting Internal Conversation," focuses on the use of networked technologies to support communities of practice and working teams in their efforts to make the organization smarter and more efficient. Chapter 9, "Conversing with External Stakeholders," describes how companies are engaging customers and consumers in conversations that reveal the thinking and preferences that drive product development and successful customer service. Chapter 10, "The Path Ahead," features cutting-edge ideas, technologies, and techniques being put to use by pioneering companies today that we believe demonstrate the direction of knowledge networking in the future.