Appendix A. References

Ahern 2005 Ahern, Dennis M.; Armstrong, Jim; Clouse, Aaron; Ferguson, Jack R.; Hayes, Will; & Nidiffer, Kenneth E. CMMI SCAMPI Distilled: Appraisals for Process Improvement. Boston: Addison-Wesley, 2005.

Ahern 2008 Ahern, Dennis M.; Clouse, Aaron; & Turner, Richard. CMMI Distilled: A Practical Introduction to Integrated Process Improvement, Third Edition. Boston: Addison-Wesley, 2008.

Beck 2001 Beck, Kent, et al. Manifesto for Agile Software Development. 2001. agilemanifesto.org/.

Chrissis 2011 Chrissis, Mary Beth; Konrad, Mike; & Shrum, Sandy. CMMI: Guidelines for Process Integration and Product Improvement, Third Edition. Boston: Addison-Wesley, 2011.

Crosby 1979 Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York: McGraw-Hill, 1979.

Curtis 2009 Curtis, Bill; Hefley, William E.; & Miller, Sally A. The People CMM: A Framework for Human Capital Management, Second Edition. Boston: Addison-Wesley, 2009.

Deming 1986 Deming, W. Edwards. Out of the Crisis. Cambridge, MA: MIT Press, 1986.

EIA 2002a Electronic Industries Alliance. Systems Engineering Capability Model (EIA/IS-731.1). Washington, DC, 2002.

EIA 2002b Government Electronics and Information Technology Alliance. Earned Value Management Systems (ANSI/EIA-748). New York, NY, 2002. webstore.ansi.org/RecordDetail.aspx?sku=ANSI%2FEIA-748-B.

EIA 2003 Electronic Industries Alliance. EIA Interim Standard: Systems Engineering (EIA/IS-632). Washington, DC, 2003.

Forrester 2011 Forrester, Eileen; Buteau, Brandon; & Shrum, Sandy. CMMI for Services: Guidelines for Superior Service, Second Edition. Boston: Addison-Wesley, 2011.

Gallagher 2011 Gallagher, Brian; Phillips, Mike; Richter, Karen; & Shrum, Sandy. CMMI-ACQ: Guidelines for Improving the Acquisition of Products and Services, Second Edition. Boston: Addison-Wesley, 2011.

GEIA 2004 Government Electronic Industries Alliance. Data Management (GEIA-859). Washington, DC, 2004. webstore.ansi.org/RecordDetail.aspx?sku=ANSI%2FGEIA+859-2009.

Gibson 2006 Gibson, Diane L.; Goldenson, Dennis R.; & Kost, Keith. Performance Results of CMMI-Based Process Improvement (CMU/SEI-2006-TR-004, ADA454687). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, August 2006. www.sei.cmu.edu/library/abstracts/reports/06tr004.cfm.

Glazer 2008 Glazer, Hillel; Dalton, Jeff; Anderson, David; Konrad, Mike; & Shrum, Sandy. CMMI or Agile: Why Not Embrace Both! (CMU/SEI-2008-TN-003). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, November 2008. www.sei.cmu.edu/library/abstracts/reports/08tn003.cfm.

Humphrey 1989 Humphrey, Watts S. Managing the Software Process. Boston: Addison-Wesley, 1989.

IEEE 1991 Institute of Electrical and Electronics Engineers. IEEE Standard Computer Dictionary: A Compilation of IEEE Standard Computer Glossaries. New York: IEEE, 1991.

ISO 2005a International Organization for Standardization. ISO 9000: International Standard, 2005. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=42180.

ISO 2005b International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 20000-1 Information Technology – Service Management, Part 1: Specification; ISO/IEC 20000-2 Information Technology – Service Management, Part 2: Code of Practice, 2005. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2006a International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 15504 Information Technology—Process Assessment Part 1: Concepts and Vocabulary, Part 2: Performing an Assessment, Part 3: Guidance on Performing an Assessment, Part 4: Guidance on Use for Process Improvement and Process Capability Determination, Part 5: An Exemplar Process Assessment Model, 2003–2006. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2006b International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 14764 Software Engineering – Software Life Cycle Processes – Maintenance, 2006. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2007 International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 15939 Systems and Software Engineering—Measurement Process, 2007. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2008a International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 12207 Systems and Software Engineering—Software Life Cycle Processes, 2008. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2008b International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 15288 Systems and Software Engineering—System Life Cycle Processes, 2008. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2008c International Organization for Standardization. ISO 9001, Quality Management Systems—Requirements, 2008. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=53896.

IT Governance 2005 IT Governance Institute. CobiT 4.0. Rolling Meadows, IL: IT Governance Institute, 2005. www.isaca.org/Content/NavigationMenu/Members_and_Leaders/COBIT6/Obtain_COBIT/Obtain_COBIT.htm.

Juran 1988 Juran, Joseph M. Juran on Planning for Quality. New York: Macmillan, 1988.

McFeeley 1996 McFeeley, Robert. IDEAL: A User’s Guide for Software Process Improvement (CMU/SEI-96-HB-001, ADA305472). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, February 1996. www.sei.cmu.edu/library/abstracts/reports/96hb001.cfm.

McGarry 2001 McGarry, John; Card, David; Jones, Cheryl; Layman, Beth; Clark, Elizabeth; Dean, Joseph; & Hall, Fred. Practical Software Measurement: Objective Information for Decision Makers. Boston: Addison-Wesley, 2001.

Office of Government Commerce 2007a Office of Government Commerce. ITIL: Continual Service Improvement. London: Office of Government Commerce, 2007.

Office of Government Commerce 2007b Office of Government Commerce. ITIL: Service Design. London: Office of Government Commerce, 2007.

Office of Government Commerce 2007c Office of Government Commerce. ITIL: Service Operation. London: Office of Government Commerce, 2007.

Office of Government Commerce 2007d Office of Government Commerce. ITIL: Service Strategy. London: Office of Government Commerce, 2007.

Office of Government Commerce 2007e Office of Government Commerce. ITIL: Service Transition. London: Office of Government Commerce, 2007.

SEI 1995 Software Engineering Institute. The Capability Maturity Model: Guidelines for Improving the Software Process. Reading, MA: Addison-Wesley, 1995.

SEI 2002 Software Engineering Institute. Software Acquisition Capability Maturity Model (SA-CMM) Version 1.03 (CMU/SEI-2002-TR-010, ADA399794). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, March 2002. www.sei.cmu.edu/library/abstracts/reports/02tr010.cfm.

SEI 2003 Herndon, Mary Anne; Moore, Robert; Phillips, Michael; Walker, Julie A.; & West, Laura. Interpreting Capability Maturity Model Integration (CMMI) for Service Organizations: A Systems Engineering and Integration Services Example (CMU/SEI-2003-TR-005). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, November 2003. www.sei.cmu.edu/library/abstracts/reports/03tn005.cfm.

SEI 2009 CMMI Product Team. CMMI for Services, Version 1.2 (CMU/SEI-2009-TR-001). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, February 2009. www.sei.cmu.edu/library/abstracts/reports/09tr001.cfm.

SEI 2010a CMMI Product Team. CMMI for Development, Version 1.3 (CMU/SEI-2010-TR-033). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, November 2010. www.sei.cmu.edu/library/abstracts/reports/10tr033.cfm.

SEI 2010b CMMI Product Team. CMMI for Acquisition, Version 1.3 (CMU/SEI-2010-TR-032). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, November 2010. www.sei.cmu.edu/library/abstracts/reports/10tr032.cfm.

SEI 2010c CMMI Product Team. CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, November 2010. www.sei.cmu.edu/library/abstracts/reports/10tr034.cfm.

SEI 2010d Caralli, Richard; Allen, Julia; Curtis, Pamela; White, David; & Young, Lisa. CERT® Resilience Management Model, Version 1.0 (CMU/SEI-2010-TR-012). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, May 2010. www.sei.cmu.edu/library/abstracts/reports/10tr012.cfm.

SEI 2011a SCAMPI Upgrade Team. Standard CMMI Appraisal Method for Process Improvement (SCAMPI) A, Version 1.3: Method Definition Document (CMU/SEI-2011-HB-001). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, expected January 2011. www.sei.cmu.edu/library/abstracts/reports/11hb001.cfm.

SEI 2011b SCAMPI Upgrade Team. Appraisal Requirements for CMMI, Version 1.2 (ARC, V1.3) (CMU/SEI-2011-TR-001). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, expected January 2011. www.sei.cmu.edu/library/abstracts/reports/11tr001.cfm.

Shewhart 1931 Shewhart, Walter A. Economic Control of Quality of Manufactured Product. New York: Van Nostrand, 1931.

Information Assurance/Information Security Related Sources

DHS 2009 Department of Homeland Security. Assurance Focus for CMMI (Summary of Assurance for CMMI Efforts), 2009. https://buildsecurityin.us-cert.gov/swa/proself_assm.html.

DoD and DHS 2008 Department of Defense and Department of Homeland Security. Software Assurance in Acquisition: Mitigating Risks to the Enterprise, 2008. https://buildsecurityin.us-cert.gov/swa/downloads/SwA_in_Acquisition_102208.pdf.

ISO/IEC 2005 International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 27001 Information Technology – Security Techniques – Information Security Management Systems – Requirements, 2005. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=42103.

NDIA 2008 NDIA System Assurance Committee. Engineering for System Assurance. Arlington, VA: NDIA, 2008. www.ndia.org/Divisions/Divisions/SystemsEngineering/Documents/Studies/SA-Guidebook-v1-Oct2008-REV.pdf.

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