Chapter 2. Configuring and Setting Up Chatter

In this chapter, we will learn how to configure Chatter. We will also unravel how to set up Chatter for your organization and explore some additional features of Chatter. The following topics will be covered in this chapter:

  • Turning on Chatter
  • Configuring the Chatter tabs
  • Chatter license types
  • Enabling Chatter invites
  • Adding Chatter users
  • Improving your Chatter profile
  • Additional features of Chatter
  • Making a topic a favorite
  • Feed tracking, creating groups, and following records
  • Managing files
  • Sharing files
  • Chatter e-mail settings
  • Chatter Messenger
  • Installing Chatter Desktop and Chatter Mobile
  • Configuring the Chatter Mobile app
  • Chatter publisher actions

Chatter is enabled by default for organizations created after June 22, 2010. For existing organizations, your administrator must enable Chatter. You can access the Chatter app from the app menu in the top-right corner of any page. Salesforce Chatter is available in the following editions as well as in Performance edition:

Configuring and Setting Up Chatter

Turning on Chatter

To turn on Salesforce Chatter, navigate to Setup | App Setup | Customize | Chatter. You will see the following screen on which you have to select the Enable checkbox:

Turning on Chatter
..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset
18.220.15.85