Developing Applications with Salesforce Chatter is written for salesforce.com developers, customers, and partners to get started with one of the best features of the Salesforce platform, Chatter. This book will act as both a reference for developers and a customization guide for the newbies who want to set up Chatter for their organization.
This book covers the development, configuration, and customization of Chatter for an enterprise. It takes a hands-on approach with a few Chatter recipes such as one for turning a Chatter group into a notice board. This book does not cover Apex and Visualforce basics and only covers the aspects of Chatter.
Chapter 1, Introducing Salesforce Chatter, starts with a basic knowledge of Salesforce Chatter using examples and the benefits of implementing Salesforce Chatter for your organization. You will learn the difference between collaborations in the past and the present, the impact and effect of Chatter on your business, and how you can improve your customer satisfaction.
Chapter 2, Configuring and Setting Up Chatter, will help you go through the Chatter license types, the configuration of Chatter for your organization, e-mail settings for Chatter, and various other settings for Chatter, such as sharing a file and adding topics to a post.
Chapter 3, An Introduction to Development with Chatter, will help you learn how to configure Chatter for your organization using Apex and Visualforce pages; you will also learn how to develop Salesforce Chatter.
Chapter 4, Building the Chatter Application and Cleaning the Chatter Data, will serve as a climax of the book, in which the reader will take a given project and design/implement it. At the end of this chapter, the reader will have a fully functional Chatter app with Chatter data cleaning feature.
Chapter 5, Understanding Chatter REST API, will gives us a basic understanding of Chatter REST API, OAuth, and how to generate various tokens.