AAA ecolaboration program, 140
ABCD planning process, 32
redesigning system with, 36–39
Absolute standard, 141
Accenture, 10
Alliance for Strategic Sustainable Development (ASSD), 145
American Trucking Associations, 122
Analytic hierarchy process (AHP), 170–171
AND sustainability, 10
Association for Operations Management (APICS), 140
progress, 39
redesigning system with ABCD process
brainstorming to close gap, 38
current state, assessment, 37
prioritization, 39
vision, 36
pillars of, 36
Best in class (BIC) benchmark, 142–143
Best in firm (BIF) benchmark, 142–143
Best in industry (BII) benchmark, 142–143
Bhopal India disaster, 16
Bottleneck process, 164
Business for Social Responsibility, 122
foundations of, 78
relative impact assessment, 79
Business sustainability, definition of, 49
Business Week, 79
Carbon Disclosure Project (CDP), 109, 117–119, 122, 162
Carbon-Neutral Shipping, 132
Carriers
GHG management within, 124–125
and LTL
carbon management best practices, 129–133
context summary, 133
Cause and effect analysis, 170
Certification, 147
Certified in Production and Inventory Management (CPIM), 140
Charter Partners, 122
Check sheets, 170
Climate Registry, 120
Clorox, 138
Coalition of Environmentally Responsible Economies (CERES), 116
Coca-Cola, 84
Coffee and Farmer Equity (C.A.F.E.) Practices, 23, 58, 140
Combustion engines, 67
Construction standards for buildings, 140
Consultants/consulting organizations, standards from, 140
Convention on the Elimination of all Forms of Discrimination Against Women (CEDAW), 60
Core capability process, 164
Corporate performance measurement, 14–15
Corporate Responsibility reporting, 96
Cost, 81
avoidance, 75
Council for Supply Chain Management Professionals (CSCMP), 145
Cradle-to-grave approach, 56
Critical to quality (CTQ), 168
Cross-functional team, 16
Customer, 80
Declaration on the Right to Development, 61
sustainability initiatives, 20
Dell Computing’s approach, 20
Dell India Green Initiative, 20
Deming Wheel. See Plan-Do-Check-Act Cycle
Design for Environment (DfE) program, 138
Disney Harvest Program, 52
Dodd-Frank Wall Street Reform and Consumer Protection Act, 138
Dole’s Organic Farm Locator Program, 96–97
Dow Jones Sustainability Index, 133
Downcycling, 12
ECC 834/2007 Organic certification, 97
Ecovative Design for packaging, 20
Effectiveness-based metrics, 101
Efficiency-based metrics, 101
Electricity consumption, 128
Entropy, 29
Environmental Management Systems, 34
Environmental Protection Agency (EPA), 109
Environmental Social and Governance (ESG), 59
Environmental sustainability, 52–56
definition of, 49
global citizens’ report, 93
Feeder processes, 164
Financial metrics, 102
Florida Green Lodging Certification, 52
Focal Points, 116
Fool-proofing. See Poka-yok
Forbes, 59
Forbes Global 2000, 24
Ford, 161
Framework for Strategic Sustainable Development (FSSD), 29–34
FTSE 4 Good, 133
GHG Protocol Corporate Standard, 120, 122, 125
GHG Protocol Initiative, 126
Global freight emissions, 25
Global Reporting Initiative (GRI), 60, 110, 116–117, 137, 162
structure, 118
GlobalGAP certification, 97
Governmental agencies, standards from, 140
Greatest variance, 164
Greenhouse gas (GHG) protocol, 34, 120–122
emission definitions, 121
GreenSCOR, 113
Greenwashing, 64
Group relative standard, 142
Hal Mather, 80
Histogram, 170
Howard Plating Industries, 161
Human rights, 61
ILO Tripartite Declaration Concerning Multinational Enterprises, 60
Individual organizations/firms, standards from, 140
In.gredient, 13
Innovation, 82
Institute for Supply Management (ISM), 145
Intellectual property, 77
Internal relative standard, 141–142
International Covenant on Civil and Political Rights, 61
International Covenant on Economic, Social, and Cultural Rights, 61
International Organization for Standardization (ISO), 120, 122
International Society of Sustainability Professionals (ISSP), 145
ISO 14001 certification, 147–148, 161
Just in time (JIT) manufacturing, 68
Kaizen events, 72
Key customer, 80
Key performance indicators (KPIs), 128–129
KPMG global survey, 24–25, 61, 96
Kyoto Protocol, 125
Labor practices, 60
Lawrence Livermore National Laboratory, 67
Lean systems, 68
performance characteristics for, 69
Lego, 23
Less than truckload (LTL) service
carbon management best practices, carrier and, 129–133
carrier context summary, 133
company context, GHG management within carriers and, 124–125
customer’s portion of carbon footprint, 128–129
Life Cycle Assessment (LCA), 7, 34, 98
Life-cycle costing, 19
LUMA, 34
Management system standards, 139
Metrics. See Performance metrics
Multi-criterion decision analysis (MCDA), 170–171
Natural Products Association Natural Home Care, 138
The Natural Step (TNS), 35
Newsweek, 59
Greenest Companies, 133
Nongovernmental organizations, standards from, 140
Operational metrics, 102, 104–105
Order losers, 77
Order qualifiers, 77
Organization for Economic Cooperation and Development (OECD)
Guidelines for Multinational Enterprises, 60
Original Equipment Manufacturer, 161
Overall problem-solving approach, 167
Packaging, 13
Ecovative Design for, 20
Pareto analysis, 170
PDCA cycle. See Plan-Do-Check-Act Cycle
Performance-based standards, 139
Performance measurement, 89–90
and management system (PMMS), 14–15
architecture, 94
control, 96
expectations, 96
financial or operational terms of, 101–103
focus of, effectiveness vs. efficiency, 101
learning and improvement, 96
levels of application, 100, 101
role of, 99
transparency, 96
Personnel certification standards, 139–140
PITT OHIO, 125, 126–128, 132, 133
Plan-Do-Check-Act Cycle, 167–168
Poka-yok, 73
Pollution, 17
Praxair, 23
Process analysis/value stream mapping, 72
Process capability analysis, 170
Process control charts, 170
Process flow analysis, 163–166, 170
Processes, involved in making and delivering product, 13
Procurement Intelligence Unit, 24
Product-based standards, 139
Product design, 12
Product responsibility, 61
Professional societies, standards from, 140
Public relations, sustainability as, 64–65
Quality at Source (Q@S), 72, 166–167
Quality management tools, 166–167, 169–170
Recycling, 12
for home and business initiatives, 20
Relative standards, 141
Resilience, 82
Responsiveness, 81
Scatter diagrams, 170
SCOR model. See Supply Chain Operations Reference (SCOR) model
Second Harvest Food Bank, 52
Security, 81
Setup reduction, 70
Single-firm metrics, 94
Six Sigma, 168
SmartWay Partner List, 124
SmartWay Partnership Program, 123
SmartWay Programs, 109, 122–124
SmartWay Transport Program, 109
Social Cost of Carbon, 89
Social Policy, 60
definition of, 49
Socially responsible investing (SRI), 133
Society, 61
Standardization/simplification, 73
Standards, sustainable supply chain management
accompanied by metrics, 146
best practices, 144
and certifications, 147, 157–158
from different sources, 140
guidance and structure, 139–141
lag real leading edge practices, 146
marketing value, 145
providing strong signals regarding organization’s intents, 145
risk taking and, 148
simplify evaluation and assessment, 146
supported by other organizations, 145–146
sustainability standards/initiatives, 148–156
template for organizations interested in developing new systems, 144–145
Starbucks Corporation, 23, 58, 59
Statistical process control, 72
Strategic sustainability
Framework for Strategic Sustainable Development, 29–34
systems integration, foundation of competition, 28–29
Strategic Sustainable Development
application of, 34
Framework For Strategic Sustainable Development, 29–34
Success, 31
pillars for, 36
analysis, sustainability within, 112
asset management efficiency, 115
costs, 115
definition of, 5
delivery reliability, 113
flexibility, 115
responsiveness, 115
Supply Chain Council (SCC), 113, 145
Supply Chain Operations Reference (SCOR) model, 113–116, 122
advantages of, 51
Carbon Disclosure Project, 117–119
within corporate performance measurement, 14–15
and day-to-day life of firm, 14
features, 4
Global Reporting Initiative, 116–117
greenhouse gas (GHG) protocol, 120–122
and implications for firm, 50, 51–52
initiatives of Dell, 20
less than truckload (LTL) service
carbon management best practices, carrier and, 129–133
carrier context summary, 133
company context, GHG management within carriers and, 124–125
customer’s portion of carbon footprint, 128–129
linked to strategy and bottom line, 19–20
meaning of, 3
models and programs for initiatives, 109–110
models, program, guidelines, and tools to integrate, 112
performance measurement evolution/revolution, 110–112
Polman transforms Unilever, 46–48
reducing/eliminating waste from processes, 67–68
relationships, view of, 63
Supply Chain Operations Reference model, 113–116
sustainable value maximization, 84–85
then vs. now, 8
three levels, 63
Unilever’s approach to, 47
Sustainability Assessment and Management, 161
Sustainability Development Goals, 28
Sustainability reporting, 62
Sustainability Reporting Framework, 137
Sustainable Life Cycle Assessment (SLCA), 35
Sustainable supply chain management (SSCM). See also Sustainability
firms map new routes to improved profits and sustainable performance, 3–4
foundations of, 12
integrated view of, 9
objectives, 4
standards
guidance and structure, 139–141
sustainability standards/initiatives, 148–156
tools
Deming’s Plan-Do-Check-Act Cycle, 167–168
and frameworks, better management through, 161–162
multi-criterion decision analysis, 170–171
overall problem-solving approach, 167
process thinking and process flow analysis, 163–166
quality management tools, 166–167, 169–170
Sustainable Value Added (SVA), 83–84
Sustainable value maximization, 84–85
Systems Integration, foundation of competition, 28–29
Systems level, 31
Taguchi method, 170
Texas Nameplate Co. (Dallas, TX), 161
Theory of constraints (TOC), 163–164
Tools, in sustainable supply chain management, 32
Deming’s Plan-Do-Check-Act Cycle, 167–168
and frameworks, better management through, 161–162
multi-criterion decision analysis, 170–171
overall problem-solving approach, 167
process thinking and process flow analysis, 163–166
quality management tools, 166–167, 169–170
Top management, 19
Total productive maintenance (TPM), 70
Total quality management (TQM), 13, 14, 166, 169
Toyota Production System (TPS), 68
Triple bottom line (TBL), 48
“Triple bottom line” approach, 8
Underwriters Laboratories, 138
approach to sustainability, 47
key strategic supply chain imperatives, 46–47
United Nations Brundtland Commission, 56
United Nations Environment Program (UNEP), 116
United Nations Global Compact (UN GC), 97–98
Universal Declaration of Human Rights, 61
Upcycling, 12
U.S. Environmental Protection Agency (EPA), 161–162
Design for Environment (DfE) program, 138
U.S. Securities and Exchange Commission (SEC), 137
USDA—NOP Organic certification, 97
Value maximization
Visible to customer process, 164
Walt Disney Healthy Cleaning Policy, 53
Walt Disney Resort
long-term environmental strategy of, 53
Waste, 102
elimination and management are driven by economics, 18–19
ultimately linked to processes, 18
Waste management, sustainability as
White office paper, 12
Willard, Bob, 91
World Business Council for Sustainable Development (WBCSD), 120–121