PART 2
BUILDING THE FOUNDATION

After your learners have been trained, you may think the work is finished. But truthfully, it’s just started. To make sure your learners apply their training and achieve the outcomes you want, a reinforcement program is needed. A reinforcement program reminds your learners of what they were taught and how to apply their new knowledge and skills.

The three principles that your reinforcement program is built on are:

  • Principle 1: Master the 3 Phases of Behavior Change
  • Principle 2: Close the 5 Reinforcement Gaps
  • Principle 3: Create Measurable Behavior Change
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