In this chapter, we will learn how to configure Chatter. We will also unravel how to set up Chatter for your organization and explore some additional features of Chatter. The following topics will be covered in this chapter:
Turning on Chatter
Configuring the Chatter tabs
Chatter license types
Enabling Chatter invites
Adding Chatter users
Improving your Chatter profile
Additional features of Chatter
Making a topic a favorite
Feed tracking, creating groups, and following records
Managing files
Sharing files
Chatter e-mail settings
Chatter Messenger
Installing Chatter Desktop and Chatter Mobile
Configuring the Chatter Mobile app
Chatter publisher actions
Chatter is enabled by default for organizations created after June 22, 2010. For existing organizations, your administrator must enable Chatter. You can access the Chatter app from the app menu in the top-right corner of any page. Salesforce Chatter is available in the following editions as well as in Performance edition:
Turning on Chatter
To turn on Salesforce Chatter, navigate to Setup | App Setup | Customize | Chatter. You will see the following screen on which you have to select the Enable checkbox: